Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom is clutch
What do you like best about the product?
The ease of use on Zoom makes it such a great tool. Also, cloud recording has been a life saver for our work. The simplicity of collaboration is also helpful. Great admin tools
What do you dislike about the product?
It's a little pricey. I wish we could get nonprofit pricing. As a tool, it has no weaknesses.
What problems is the product solving and how is that benefiting you?
We work with students and families and this helps us to stay connected in an innovative way that allows for families to save time on travel.
The Best for Business
What do you like best about the product?
The most helpful thing that I have found using Zoom is the help section that answers most of the questions that you would have setting up your meetings.
What do you dislike about the product?
Since starting with Zoom I have yet to find something that doesn't work well or any downsides. It does what it is designed to do. It gives you the opportunity to host meetings as well as save those recorded meeting to review later.
What problems is the product solving and how is that benefiting you?
The business problems that Zoom is solving for me is being able to meet with my team members and not have scheduling scheduling conflicts. It allows the members of my team that are out of town to attend meetings and stay in the loop of my business needs.
Excellent product for meetings and seminars constantly improving
What do you like best about the product?
Zoom allows us to have remote meetings, trainings and teach classes, all with appropriate functionality for each usage
What do you dislike about the product?
the chat can be very temperamental, and often does not allow things to be copied from it. there may be a setting to change this but, if so, it's very well hidden.
also polls, and this may have changed in the year since i last used it, are great to use but hard to create, and needed to be created before a meeting was set up in order to be accessible. and could certainly not be set up on the fly. that needs work.
also polls, and this may have changed in the year since i last used it, are great to use but hard to create, and needed to be created before a meeting was set up in order to be accessible. and could certainly not be set up on the fly. that needs work.
What problems is the product solving and how is that benefiting you?
During the pandemic all of our live event options disappeared. Zoom gave us the capability to transition to the virtual space, and broaden our reach to other time zones.
In a training capacity, it's also allowed me to conduct trainings all over the country rather than travelling there.
In a training capacity, it's also allowed me to conduct trainings all over the country rather than travelling there.
Helpful!
What do you like best about the product?
You can meet online and set comfortable backgrounds when hosting important meetings. Enjoy being able to rely on the app to join an important meeting or when a last-minute meeting arises.
What do you dislike about the product?
I dislike that when you click on the meeting link, it takes you to the browser and then you have to select to launch the app, which can be time consuming and could make someone run late.
What problems is the product solving and how is that benefiting you?
Helping us not have to meet in person, it can add some formality to some meetings, which is nice.
Video Conferencing at it's best!
What do you like best about the product?
Zoom provides me with clear video and sound and user-friendly ways to share documents and screens. I have not only used Zoom for traditional business meetings, I have also used it to teach fitness classes and the share audio feature provides my students with clear, uninterrupted sound.
What do you dislike about the product?
The only issue I have is when other participants have issues unmuting, which often is a result of the host and the participant trying to unmute them at the same time.
What problems is the product solving and how is that benefiting you?
Zoom has definitely solved an earlier issue with meetings dropping since the start of the pandemic. This happened frequently in 2020, but this issue has been resolved and I don't remember the last time it has happened to me.
Excellent for both business and personal use
What do you like best about the product?
The user-friendly interface is great for our small pediatric therapy company. Therapists can easily set up personal, HIPAA-compliant links, and parents can easily follow the link to complete therapy sessions.
What do you dislike about the product?
The only downside we encounter is the added cost for the BAA to ensure that the tool is HIPAA compliant for healthcare sessions.
What problems is the product solving and how is that benefiting you?
Zoom is allowing us to utilize telehealth services for families who have illness in the home or are located in rural areas and can't be seen for in-person therapy services.
Zoom Makes it Easy To Connect
What do you like best about the product?
I really enjoy using Zoom for my travel business. I like to connect 1 to 1 with my clients for 30-40 minutes "in person" from where ever we are. I love how it connects with my Calendly app sending them an immediate link making it super easy for me so there is NO confusion on when and where to login!
What do you dislike about the product?
I actually have very little issues. Occasionally if the wi-fi is slow or the connection is not working, we have to switch to Facetime or phone. I sometimes do not like that it is too easy to record to the computer and not my cloud and my cloud runs out of space so quickly!
What problems is the product solving and how is that benefiting you?
I appreciate they seem to always be ahead of any issues that their clients may be encountering. I have never had anything major happen and use it for three different businesses often.
Connecting and ZOOMing with friends, family and congregations.
What do you like best about the product?
For the church account, we continue to use the recording of services to post portions to the web for those who are unable to attend at the right time.
For my account, I like that we can share visually different areas of the country that we are living in. We continue to gather every Sunday evening to keep in touch with those we weren't able to visit.
For my account, I like that we can share visually different areas of the country that we are living in. We continue to gather every Sunday evening to keep in touch with those we weren't able to visit.
What do you dislike about the product?
I haven't found anything in Zoom that I don't like.
What problems is the product solving and how is that benefiting you?
We are looking at the white board now for our business meetings
Amazing platform for video conferencing.
What do you like best about the product?
I enjoyed using zoom, for over 2 years every week. I was happy to be able to share my screen and allow others to control my screen for presentation. also i enjoyed being able to play videos and other things on the screen with other.
What do you dislike about the product?
the only thing I found was a downside was the fee. I think its a bit high but that did not stop me from purchasing it. one other thing is that you need to buy a higher package for meetings that are 100 people or more.
What problems is the product solving and how is that benefiting you?
zoom helped me with being able to conduct meeting virtually from any place in the world. this has helped me a lot when it comes to meeting with employees around the world.
ZOOM is my virtual international conference room
What do you like best about the product?
The platform is so easy to use. Both children and adults with very little technical experience find it easy to join the meeting room and engage.
What do you dislike about the product?
I think a tutorial or pop-ups to instruct new users on how to use features such as chat and annotation may be helpful. Since the interface's appearance differs from device to device, it can be a challenge trying to walk a new user through these features. I would love an in-app way to send meeting recordings to participants immediately following a meeting.
What problems is the product solving and how is that benefiting you?
Zoom removes the need to travel for a class or meeting. This allows us to meet with both clients and partners regardless of the distance between us. It also allows us to be more spontaneous. When an opportunity arises, we can gather quickly via Zoom.
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