Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom is a fast, easy, and excellent experience.
What do you like best about the product?
The A/V is solid. Great options for backgrounds. Easy to use and setup meetings. Great layout. Highly Functioning. Great capability with OSX. Easy to record. Video and audio sound great in editing programs.
What do you dislike about the product?
Lack of being able to keep the same meeting available in the app that is easily accessible. Lack of actual email or share button directly from the app in order to share with others. Would like the ability to add graphics and editing while live in the meeting.
What problems is the product solving and how is that benefiting you?
Solving the ease to have meetings with numerous people around the world. This benefits in the many meetings I have scheduled throughout the day. And they are solving the adding graphics and editing software live so that I may conduct great interviews.
Perfect for my Job!!!!!
What do you like best about the product?
Zoom is very easy to use! Easy to set up. During Covid I had no way to communicate with my clients, as our offices were shut down. Using Zoom I was able to communicate on a daily, weekly or monthly time frame.
What do you dislike about the product?
I had no issues with using Zoom. My elderly clients had a hard time trying to understand how to use the program. But we managed to get through it together.
What problems is the product solving and how is that benefiting you?
I was able to continue doing online meetings with my clients and they are thrilled to be able to contact me during my work hours as they have a number and password to access my office whenever they need me.
Zoom Works Well
What do you like best about the product?
Zoom is a convenient and gold standard video conferencing tool. Zoom is easy to use, get the hang of, and then become an advanced user. It works much smoother than uberConferencing.
What do you dislike about the product?
Zoom participants calling into a webinar meeting are sometimes not prompted and not aware of how to indicate that they want to speak. Better prompts for phone users would be helpful.
What problems is the product solving and how is that benefiting you?
The ability to see what is on someone's screen when helping them through a problem is my favorite feature. The ease at which a meeting can be created and shared is second.
I love Zoom. I use it for business and pleasure.
What do you like best about the product?
I like that Zoom has many features that allow me to enhance my online teaching. Features like whiteboard and breakout rooms are fantastic.
What do you dislike about the product?
There could always be more features available. It would be awesome to have a feature that allowed me to unmute students when they are not able to do it themselves.
What problems is the product solving and how is that benefiting you?
Zoom allows me to stay in touch with family and friends that are far away. We have had baby showers, family reunions, and online game nights. I love that I can feel like they are there even from far away.
The world's best
What do you like best about the product?
I use Zoom several hours a day as my primary work platform. It is the best videoconferencing technology in the world. As an independent contractor / self-employed entrepreneur, I have the option of using another platform at no expense to me, but I pay for Zoom because it works best for my clients -- and myself!
What do you dislike about the product?
Any technical issues with Zoom (such as connectivity glitches) are still MUCH easier to cope with than the problems with other platforms.
What problems is the product solving and how is that benefiting you?
Zoom makes it possible for me to earn income from my home office. It is a basic, must-have utility for my business.
Nothing but great service
What do you like best about the product?
The ease of use provided by zoom has helped our team tremendously
What do you dislike about the product?
I haven't found any real downsides to utilizing zoom. Maybe the fact that someone has to download it first?
What problems is the product solving and how is that benefiting you?
Working remotely has been a change for me. I like that I can see the person I'm talking to and not just having a phone conversation. It has also helped me a lot with these crazy has prices!
Great Service
What do you like best about the product?
Customer Service hands down. You can tell that it is the top priority of the company and that they will do all that they can to make customers satisfied.
What do you dislike about the product?
Some of the reports that are given to the Pro Accounts are not the best but again you can tell the company is working on it.
What problems is the product solving and how is that benefiting you?
Again Reports - I do get weekly updates that they are being worked on which is nice!
Easy to use
What do you like best about the product?
I like the fact that I can record my Zoom meetings if I need to. Also, I am not limited to how long my meeting can be. The Zoom software is super easy to use and you can link it directly to your google calendar. This way if you set up a meeting it's easy to connect.
What do you dislike about the product?
I am not a fan that I have to pay 15.00 per month to have unlimited Zoom meetings. I used to use the free version but I was limited to only 40 minutes per meeting.
What problems is the product solving and how is that benefiting you?
It makes it easier to meet with Clients and Colleagues during the day when they live in other states or areas. Being able to connect with them anytime anywhere.
Easy and Convenient
What do you like best about the product?
Zoom is so easy to use for communication, sharing our screen, and recording. I've never had connection issues. The voice, video, and sharing quality are all great!
What do you dislike about the product?
Honestly, there's nothing I dislike about Zoom. I do wish there were more background options easily added from the app though. Some features like this would be great to add to the app rather than just on the site.
What problems is the product solving and how is that benefiting you?
I'm not sure what Zoom is solving. It is working great for me, and I love the platform. There is no feedback I have to give for this portion over here. Thank you!
Zoom makes connecting virtually easy
What do you like best about the product?
Zoom has a simple user interface that makes it easy to navigate, whether you are the host or the attendee, regardless of your technical skills. Clients do not have to have a subscription, or the software downloaded to access zoom sessions.
What do you dislike about the product?
While Zoom is business-oriented, I do believe it has the potential for so many more uses - especially for digital theater and virtual press junkets. It would be great to integrate more features that make it easier to share backgrounds and eliminate the "boxes" and give the illusion that people are in the same room rather than separated by rectangles.
What problems is the product solving and how is that benefiting you?
I've used Zoom for both business meetings and personal gatherings. It makes it easy to stay connected when your team/family/friends are spread out all over the world and being able to share content and interact beyond just conversation helps build relationships in a way that phone calls don't do.
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