Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Zoom saved my business during Covid
What do you like best about the product?
How easy it is to use. The fact that clients are very comfortable with it. I have enjoyed using the polling features and the breakout groups, and I have had very little technical problems using zoom with client presentations as large as 50+ participants in a regular interactive session.
What do you dislike about the product?
Not much. It really has met my needs for my virtual presentation business.
What problems is the product solving and how is that benefiting you?
My business has changed forever due to zoom making it very easy to bring my services right to people's living rooms. My wine event business has taken off thanks to zoom introducing virtual presentations to the world. I prefer using zoom to any of the other systems.
Zoom is my go to for video conferencing
What do you like best about the product?
Engagement features such as whiteboards, polls, and breakout rooms. Plus the filters are so much fun. As a teacher, engagement is so important and more so when teaching virtually.
What do you dislike about the product?
Initially, security issues. But Zoom quickly fixed that. Now, I can't think of anything not to like. I started way back when with Skype, then Google Meet, found Zoom, ❤️ also used Webex, and recently had to useTeams. Zoom beats them all, hands down! IMHO
What problems is the product solving and how is that benefiting you?
Whiteboards and polls are ready to use and great for engagement. Zoom was the first to implement breakout rooms and they are a must for personalizing the learning experience. The integration with calendars and co-host functionality makes teamwork seamless.
Very happy with Zoom
What do you like best about the product?
Using Zoom is very simple and most people are familiar with it. Easy to access through either mobile, browser or the Zoom app access. The software updates are also easy to use, and screen sharing makes reviewing some information so helpful. Much easier than trying to explain the concept over a phone call.
What do you dislike about the product?
Too many technical options can make it very confusing. I had to amend my contract recently and tried calling Zoom support for assistance and they were useless. After several phone calls, I eventually found out that you can arrange a private virtual meeting with a Zoom representative. I was so annoyed that this was offered initially.
What problems is the product solving and how is that benefiting you?
Makes contacting clients very easy if they are not comfortable with in-person contact. You can operate a very productive day with several meetings. The screen share option is probably one of the best options to review the website
Great for meetings
What do you like best about the product?
I like that I am able to connect with people from more than my area. I have met more people on Zoom than in person.
What do you dislike about the product?
Does not often connect right away. I am sometimes left waiting for a whe trying to join a meeting and sometimes get
Error messages.
Error messages.
What problems is the product solving and how is that benefiting you?
I have connected with people that I would have not been able to meet during Covid times.
Data processor
What do you like best about the product?
How easy it is to log in and how it allows me to preview how I look before turning on the camera. I like how I can adjust the settings and filters too. It's very easy and simple to use.
What do you dislike about the product?
How i can't share screen movies sometimes. The share screen settings sometimes don't work well with my laptop. I can share screen some things but not a movie playing on my screen to show others.
What problems is the product solving and how is that benefiting you?
They are constantly saying that they will update the whiteboard features and business features more. They give a good discount on using Zoom for business work. Yes it's increased my activity.
Easy To Use with Regular Improvements
What do you like best about the product?
Zoom is easy to set up and use. I've used it personally and professionally with seasoned computer users and beginners. It is easy to learn and easy to teach others how to use.
What do you dislike about the product?
Sometimes Zoom can be too aggressive with its marketing and promotions. I'm constantly being asked to upgrade even when I have the plan that works best for me. I'd like them to be more strategic in how frequently they invite me to upgrade or add a new service.
What problems is the product solving and how is that benefiting you?
Zoom is providing a way for teams to work remotely saving time and travel. We served a large geographic area. Before using Zoom, staff spent a significant amount of time traveling to the weekly and monthly meeting locations. Zoom saved in travel time and costs.
Very good to perform interviews
What do you like best about the product?
I like that I do not have to be present in the meeting for it to happen. Sometimes I do need to delegate some meetings and zoom doesn't require me to be the one to open it. Also, it is extremely easy to use.
What do you dislike about the product?
Sometimes meetings that end on a time don't allow another meeting to start. Ex; a meeting ending at 10:30am will not allow another meeting to start at 10:30am. I have had to delete previous meetings to make it work.
What problems is the product solving and how is that benefiting you?
Being able to start meetings without me being the first one on them.
Zoom is Zoomtastic!
What do you like best about the product?
Zoom is very intuitive and easy to use. I find the prompts as you set up meetings and webinars helpful.
What do you dislike about the product?
Very little to dislike. Everything always works perfectly.
What problems is the product solving and how is that benefiting you?
Zoom always seems to be in tune to upgrades, reviewing what they offer and new aspects to make the experience better and more productive. Participation from our members has increased.
Zoom for the WIN!
What do you like best about the product?
Zoom has been so helpful with offsite meetings, allowing everyone to be part when we can't meet in-person.
What do you dislike about the product?
The password protection was sometimes a bit cumbersome but easily rectified.
What problems is the product solving and how is that benefiting you?
Zoom has allowed us to keep working when we can't be in person! And we have found that we can do quite a bit more with our organization because of Zoom! We have more opportunities to schedule meetings without worrying about employees' availability to come into the office. We can meet anywhere and anytime.
Exceptional product that allows us to effectively work on the digital front
What do you like best about the product?
How easy it is to collaborate with teammates, I also love that it integrates with HubSpot & Outlook.
What do you dislike about the product?
Sometimes it makes my browser I am sharing painfully slow...
What problems is the product solving and how is that benefiting you?
It is solving the problem of being a global company with employees and contacts around the world. It allows us to collaborate and progress our work and our companies while sitting all around the world. It is far superior to slack as a video sharing/conference calling platform. This is the reason our company uses slack, but then Zoom for important meetings and calls
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