Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Zoom Workplace Makes Branch Communication Seamless Across Phone and Computer
What do you like best about the product?
I use Zoom workplace to communicate with our branches down in Phoenix. It makes getting in touch with everyone really easy and to be able to seamlessly switch between my phone and computer makes it easy.
What do you dislike about the product?
Sometimes my video cuts out
But I’m pretty sure that’s a hardware requirement and not a Zoom issue
But I’m pretty sure that’s a hardware requirement and not a Zoom issue
What problems is the product solving and how is that benefiting you?
Trying to get in contact with multiple people always is difficult but having everybody able to meet up in one spot, makes it easy
Seamless Communication and Collaboration Hub
What do you like best about the product?
I really like how Zoom Workplace integrates everything into a single platform. I don't need separate tools for meetings, chat, and collaboration, which makes things much easier for me. The video and audio quality are consistently reliable, even with large teams. Screen sharing is smooth, which works well for demos and technical discussions. The recording and meeting summary features are especially useful as I can revisit discussions anytime without relying on notes, reducing miscommunication. Another aspect I appreciate is the ease of scheduling and calendar integration, which removes back-and-forth coordination and keeps meetings organized. Sharing my screen and communication are both smoother compared to Google Meet. Setting up the environment is also very easy and quick, with just a link we can access the meeting and easily enter it.
What do you dislike about the product?
One issue with Zoom Workplace is that the interface can feel cluttered as more features are added. It sometimes takes extra effort to find specific settings or tools, especially for new users. The chat feature is functional but not as strong as dedicated tools like Slack or Microsoft Teams. Thread management needs improvement, as conversations get messy because replies are not as structured or easy to track.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of scattered communication and inefficient collaboration by centralizing meetings, chat, and file sharing. It reduces context switching and saves time, while keeping everyone organized with integrated scheduling and calendar features.
Smooth, Mobile-Friendly Meetings with Handy Calendar Integration
What do you like best about the product?
Zoom emerged as a virtual environment at the time of covid and bought everything into one place. It became a essential part of our life since then and many software came for competition but none worked like it. Zoom made its place in the lives of people. The best thing is that you don't need to have your laptop by your side all the time, you can even attend meetings and do tasks from your phone only. The interface feels very smooth and the performance is none the less. We can also connect our email, calendar directly with it to know all the tasks and schedules. Its AI feature like the summarization of meetings is the highlight as if someone joins late, he/she can keep up with the things that have already been done. If we talk about costs then it does offer 40 minutes of free meeting time which is okayish for basic meetings.
What do you dislike about the product?
I think the only downside is that the AI features are not yet up to the mark, they still need to be worked on. rest according to me is fine.
What problems is the product solving and how is that benefiting you?
The problem that Zoom solved is that we can do our work from home and stay connected virtually for important meetings, if there's situation like Covid the work can be easily done in remote setup with the help of this. Rather than jumping between a video app, email, chat and notes tool, this combines everything into one unified platform.
Screen sharing also helps us in explaining things not just verbally but with data and presentation, this helps us in better collaboration with our team. The built in AI features that include meeting summaries, note taking, it has helped me reduce my work load.
Screen sharing also helps us in explaining things not just verbally but with data and presentation, this helps us in better collaboration with our team. The built in AI features that include meeting summaries, note taking, it has helped me reduce my work load.
Zoom Workplace Streamlines Meetings, Chat, and Collaboration in One Place
What do you like best about the product?
What I like best about Zoom Workplace is how seamlessly it brings everything together—meetings, chat, and collaboration—all in one place. It’s reliable, easy to navigate, and great for staying connected with teams anywhere. The integration with productivity tools really helps streamline work without constantly switching between apps.
What do you dislike about the product?
The interface feels cluttered with too many icons, making navigation less intuitive than it used to be. Constant notifications and the pressure to stay "always on" through integrated chat can be draining. Plus, the transition between basic meetings and the full workplace suite occasionally feels clunky and over-engineered.
What problems is the product solving and how is that benefiting you?
Zoom Workplace simplifies remote collaboration by providing seamless video meetings, chat, and file sharing in one platform. This boosts team productivity, reduces miscommunication, and saves time. It makes remote work more connected and efficient, allowing me to collaborate easily with colleagues regardless of location and stay focused on my tasks.
Industry-Leading Platform with Smooth AI Features
What do you like best about the product?
I use Zoom Workplace for meetings and webinars. I like hosting meetings, adding people, and having my professional login with photo and details. I also appreciate the AI capabilities when hosting, especially for notetaking and transcripts. The captions are useful too. The initial setup was easy breezy, and it always works for everyone across the world.
What do you dislike about the product?
I wish the info in the chat was also captured and summarized by AI. AI captures the video and discussion but the chat is often left out.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is the industry standard for online meetings; it always works worldwide. I love hosting meetings, adding people, and the AI notetaking and transcripts, along with captions.
User-Friendly Platform for Daily Meetings and Collaboration
What do you like best about the product?
Zoom Workplace is easy to use and makes joining meetings quick and hassle-free, even for non-technical users. It offers good video and audio quality, smooth screen sharing, and useful collaboration features like chat, whiteboard, and polls. The platform works well across devices, supports meeting recording, and integrates with other tools, making it convenient for daily work. Overall, it’s a reliable solution for both small and large team meetings.
What do you dislike about the product?
Zoom Workplace does have a few downsides despite being popular. Users sometimes face connection issues like lag, audio glitches, or dropped calls, especially with weak internet. The free version has limitations like meeting time restrictions, and some advanced features are only available in paid plans.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of distance and communication gaps in work and collaboration. Teams often struggle to stay connected when working remotely or across locations, and traditional communication methods like emails or calls aren’t always effective for discussions, presentations, or quick decisions.
Easy and Integrates Seamlessly with Other Platforms
What do you like best about the product?
Easy to use, straightforward and integrates with alot of my other platforms. Also very popular and reliable.
What do you dislike about the product?
Sometimes it is glitchy and it can be unclear if the issue is on Zooms end or my own end. Wish troubleshooting could be clearer
What problems is the product solving and how is that benefiting you?
Working from home and remote working, as well as being able to hop on calls with clients easily.
Simple, Reliable, and Great on Slower Connections
What do you like best about the product?
The biggest advantage is its simplicity and reliability. Joining meetings is quick, the interface is easy to understand, and even on slower internet connections it performs fairly well. That matters a lot for remote work where consistency is key.
What do you dislike about the product?
One issue is that it can feel overwhelming at times. Since it combines meetings, chat, whiteboards, and more, the interface can become cluttered—especially for new users who only need basic features.
What problems is the product solving and how is that benefiting you?
You save time and avoid confusion since everything (meetings, chat, tasks) is in one place.
Easy, Accessible Meetings for Everyone
What do you like best about the product?
The ease of use to create meetings that make it accessible for anyone to participate is one of my favorite features.
What do you dislike about the product?
The 40 minute time limit isn't helpful. I understand that people need Zoom Pro, but making it an hour free is better
What problems is the product solving and how is that benefiting you?
It makes it easy to meet with my colleagues in different countries and time zones
Very Simple to Use for Connecting People
What do you like best about the product?
He’s a simple two for people to meet. It’s very simple to use.
What do you dislike about the product?
Sometimes there’s a glitch when it comes to setting up external microphone
What problems is the product solving and how is that benefiting you?
I work remotely, so it’s very important for me to meet with people from my company that also leave in different cities and work from different countries. So it’s available and most of the countries that makes it simple for everyone to use.
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