Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
I love my zoom life!
What do you like best about the product?
I love zoom's ease of navigation and platform stability. The breakout rooms are excellent. The video and sound quality are better than any other similar sites.
What do you dislike about the product?
Any dislikes I think are minor. Update rollout and reminders could be better. I am often reminded I need to update when I'm about to start a meeting. Zoom poll functionality has some glitches. I wish there were better customization for auto-emails for webinars and registration.
What problems is the product solving and how is that benefiting you?
Zoom is a great benefit to my work. It solves the problem of reaching people when in-person is not an option or desired. It is also better than a phone call. The integration to google calendar is excellent.
Staying Connected
What do you like best about the product?
During a time of separation and isolation, Zoom has kept the world connected socially and professionally. The user friendly features has allowed even those that are not tech savvy to stay connected. What I love most is how well Zoom works with other features such as Calendly.
What do you dislike about the product?
There isn't much to not like about Zoom. I struggle with the screen share sometimes but with more practice I'm sure it will be as simple as everything else has been to use.
What problems is the product solving and how is that benefiting you?
The company I work for recently went national and part of my role is to train schools. Zoom has made it possible for me to train schools regardless of the state they are in without having to actually travel. It's a win win for everyone.
Zoom is great for video conferencing and conducting live presentations!
What do you like best about the product?
Zoom allows me to connect easily with my prospects! There's no need for a "new" person to have to go through a download & install process before connecting. This is a huge time saver as well as a technical support relief!
What do you dislike about the product?
I dislike not being able to record as a participant without getting the host's permission. It could be better by removing this requirement or by submitting a request prior to the session.
What problems is the product solving and how is that benefiting you?
Zoom solves meeting & scheduling issues by allowing people to jump on face to face and communicate, without the need to drive across town or go to a physical place.
Zoom for Coaching
What do you like best about the product?
The most helpful is the ease of use. The ability to screen record. The ability to use audio only and transcribe
What do you dislike about the product?
The limited storage capacity. I wish there was more storage capacity with the pro version. I would like some webinar features as well, without the up sell
What problems is the product solving and how is that benefiting you?
Ability to connect with anyone in the world
Zoomed In and loving it
What do you like best about the product?
I like the flexibility and freedom Zoom gives me. Before, I could only serve clients within a certain area unless I was willing to drive for hours or spend money flying. Zoom has allowed me to do business whether I'm at home or on the road and, with families who live thousands of miles away
What do you dislike about the product?
I haven't found anything I dislike about Zoom just yet. Zoom has been a game changer for my business since we sold out to using it. Without it, we may not have survived the pandemic
What problems is the product solving and how is that benefiting you?
I work in the financial services world and pre-pandemic I met with my clients face to face which changed when the world locked down. Zoom allowed me to not only continue working my business but to expand my reach.
Removes any excuses about not being able to work together.
What do you like best about the product?
Zoom is very easy to use. I love that I can schedule different meetings in advance and they each have their own codes.
What do you dislike about the product?
I had a couple of times where my meetings started late because I was unable to log in on two different devices. Given the nature of my presentation, I have to show more than one angle. I now try to log in much earlier to set up the cameras in case there are issues.
What problems is the product solving and how is that benefiting you?
As much as I love technology and enjoy working from home, I am a people person. I enjoy being able to schedule meetings with colleagues. It takes phone calls to the next level.
Streamer Who Uses Zoom Frequently
What do you like best about the product?
It's simple to login and share with others who may not be familiar with the software.
What do you dislike about the product?
I dislike that there isn't any stream key to use for Twitch or YouTube. If this function was in the software it would make things far easier for me when producing a stream. I'd probably use it for other content creation as well then.
What problems is the product solving and how is that benefiting you?
It allows me to have multiple people in a stream which has been huge for me. My business is far easier to run thanks to Zoom.
Zoom - A Great Webinar platform
What do you like best about the product?
Zoom is a great webinar tool. It has a simple design and user experience which makes it's not only easy to understand from the user experience, but more so from the back-end. Everything is laid out in a way that is much easier to understand than most other platforms.
What do you dislike about the product?
While Zoom provides everything you need to run an effective webinar, it is lacking some of those extra perks. I'm not sure exactly what would be missing, but I'm sure a quick comparison between other platforms will highlight that. That said, it's more of a nice to have.
What problems is the product solving and how is that benefiting you?
It is very easy to set up webinars from the back end and connect to our marketing automation platform Marketo. This allows for a perfect sync. Between Zoom, MAP, and Salesforce, we capture everything we need.
Zoom is an easy way of connecting the community to educate, equip, and empower!
What do you like best about the product?
Zoom is extremely is an easy-to-use platform for anyone needing to connect a community of people in different locations and Time Zones. The system is safe and stable.
What do you dislike about the product?
One challenge we have with Zoom is being able to connect to multiple social media platforms to increase our reach. We are able to go Live on Facebook but not other social media.
What problems is the product solving and how is that benefiting you?
The business problem we face is reaching people in different countries and Zoom solves this problem because we can record the webinar and send it to those who are unable to attend.
makes remote work possible
What do you like best about the product?
being able to see who I am talking to and being able to share content during a meeting
What do you dislike about the product?
not having all features available for all paid accounts. Such as co-hosts. When sharing screen, system should automatically deactivate virtual backgrounds and automatically turn back on when sharing stopped. virtual backgrounds can interfere with shared screen content when the chromakey color is on the shared content.
What problems is the product solving and how is that benefiting you?
face to face contact with ability to share screens is fantastic however some users are not techie. Need simpler host or participant tools to request control of anothers device.
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