Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Made my life easier
What do you like best about the product?
I love that I can personalize my zoom link as it makes it easier to remember & share. We people having to memorize so many things, the fact that I was able to customize it to something that was easier makes me happy.
What do you dislike about the product?
The only complaint that I have with zoom is that I wish I didn't have to have multiple screens in order to be able to access some other features when I'm presenting
What problems is the product solving and how is that benefiting you?
Zoom is familiar with a lot of people as well so most people know how to navigate using the platform regardless of their age so don't have to be a pro to be able to use it.
Going into lockdown in a strange, new world.
What do you like best about the product?
Zoom has been a very easy platform to use to stay connected to our community partners during the pandemic.
What do you dislike about the product?
Adding the whiteboard has been a huge help so we don't have to rely on other sites to share thoughts. We struggled before this feature was added. When you are screen sharing, you sometimes lose the ability to see the chat or the participants.
What problems is the product solving and how is that benefiting you?
Our nonprofit is very collaborative so staying connected to community members and stakeholders became an issue when we went into lockdown. Whether we are using Zoom as a workshop for a large group or with just a few people in a focus group, we were able to stay on top of what challenges our community members were facing during the lockdown. We continue to use Zoom, even as we transition into more in-person meetings, as a way for everyone to stay connected whether they can be in the meeting in person or virtually.
No Issues for Small Business
What do you like best about the product?
Something that has been really helpful for our business is Zoom's user-friendly interface. We work with farmers who aren't always tech-savvy and the ability for them to join in and participate in a call in one click/tap has been great, especially compared to other meeting applications.
What do you dislike about the product?
Webinar-type meetings are complicated to manage and change settings for.
What problems is the product solving and how is that benefiting you?
Since adopting during the beginning of COVID-19, zoom has continued to make it easier to access clients that are difficult to get into the office, due to the busy schedules of folks in the agriculture field.
Full time Sales Trainers Review
What do you like best about the product?
Easy to use over all platforms.
Share screen functions
Variety of options you have for your meeting presets
Cloud storage for your recordings
Share screen functions
Variety of options you have for your meeting presets
Cloud storage for your recordings
What do you dislike about the product?
I would like to use the gallery view but have the primary presenter bigger, similar to spotlight or pin options but still in the gallery layout.
Many times I want group participation and discussion so I want everyone to see each other via the gallery view, it would be a really nice feature if the presenter could be bigger than the other people.
Many times I want group participation and discussion so I want everyone to see each other via the gallery view, it would be a really nice feature if the presenter could be bigger than the other people.
What problems is the product solving and how is that benefiting you?
My company has 38offices spread over 2 states - many are 2 plus hours away.
Being able to deliver training to ALL of them every month at the same time versus a couple of times a year based on my ability to travel to their location has vastly improved our sales team skills and production.
Being able to deliver training to ALL of them every month at the same time versus a couple of times a year based on my ability to travel to their location has vastly improved our sales team skills and production.
Zoom is a great tool for online meetings.
What do you like best about the product?
I love the ease of use with Zoom. Starting a meeting or planning meetings is a breeze and can be done quickly and easily. The graphical interface is easily to follow and learn to use.
What do you dislike about the product?
There is nothing I have come across that I dislike about Zoom. The software works as expected and is easy for my customers to use. None of my customers have complained about the software.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problems or working from home and/or meeting with clients who aren't in the same location as you are. You're able to meet with others from other cities and states without issue.
HELPING BUSINESS REACH NEXT LEVEL
What do you like best about the product?
Zoom is very popular and easy to use application.
very helpful in expansion of Business.
very helpful in expansion of Business.
What do you dislike about the product?
Zoom has many hidden features that are not easily identified by Non tech people.
Most common-use features should be upfront.
Most common-use features should be upfront.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of traveling to expand business.
Every other minute I can reach different location far away to train people.
Every other minute I can reach different location far away to train people.
Zoom Saves so much time!
What do you like best about the product?
The best is the time savings. The fact that you can have a meeting without traveling and parking, and polluting is very positive. Picture and audio quality is excellent.
What do you dislike about the product?
When people put in notes, unless you remember to save, you will lose those after the zoom meeting. If there was some mechanism to remind you that there are notes that aren't saved, would be very helpful, and then allow you to save, even if you've left the meeting.
What problems is the product solving and how is that benefiting you?
Multiple meetings can be done very quickly. It saves time and energy not only for yourself but environmentally as well. Meetings with people around the world are possible with ease, and although personal contact is the best, with covid, and the expense of travel, this is the next closest, and BEST thing!
Perfect for Business Owners
What do you like best about the product?
I like the ability to communicate one-on-one with my colleagues and feel as if we are in the room together. The best part about zoom is being able to from anywhere and have a professional background, no matter where I am.
What do you dislike about the product?
I dislike not having access in some way to webinars without paying extra. I feel that there could be an added version of webinars for zoom pro that has a limited number of invitees for smaller businesses. Then, as you grow, you could upgrade. Like having a Zoom Pro+Webinar with maximum of 25 invitees.
What problems is the product solving and how is that benefiting you?
Not being able to schedule multiple meetings because of time constraints. It is helping me stay in touch with people regularly with more face-to-face contact without having to travel far.
Teams working as one from all over
What do you like best about the product?
Recording meetings are great for meeting note recaps. Playing the audio back to ensure you did not miss anything is valuable! Other video calling options I've used just don't seem to be as seamless of a process in reviewing the recording.
What do you dislike about the product?
I have not had any bad experiences. All features available are great!
What problems is the product solving and how is that benefiting you?
Covid really changed the way we do business. We've been able to utilize Zoom for interviews to limit contact, meetings with the cities and contractors that cannot meet in central locations and conduct staff meetings with those still working remotely.
Helpful Software
What do you like best about the product?
I use zoom to host calls for an online class I teach. I appreciate the ability to create recurring calls, record calls, and give access to the recording.
What do you dislike about the product?
There isn't a lot that I dislike about zoom.
What problems is the product solving and how is that benefiting you?
The ability to teach a class to people all over the county or even the world. Zoom make things accessible.
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