Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom has been a key part of our successful connection.
What do you like best about the product?
Zoom is so user-friendly that the technology takes a back seat and allows us to connect with each other in a natural way. It's the next best thing to face-to-face.
What do you dislike about the product?
I'm not crazy about the green screens. I realize they're useful in some situations, but I think they interfere with genuine connection.
What problems is the product solving and how is that benefiting you?
I teach online art courses. The course material is delivered via pre-recorded video but the Zoom calls allow us to connect & problem-solve in real-time.
It’s a wonderful business and personal way i to connect.
What do you like best about the product?
User Friendly and accessible where ever I am ... Seeing clients and the option to turn off the video, unmute and at the last minute I can create a zoom call on my phone or laptop.
What do you dislike about the product?
Occasional disruption with technology.
Sometimes the sound or image clarity.
I would like to know how to look better on zoom and, the classes I taken have not served me ... It is what it is though ...
Sometimes the sound or image clarity.
I would like to know how to look better on zoom and, the classes I taken have not served me ... It is what it is though ...
What problems is the product solving and how is that benefiting you?
Out of town clients and when I travel ... zoom is there ... recurring meetings and links are fantastic.
I have a basic account and no service is available on the phone.
Will this change in the future ... I have a website with Wix and they offer trenendous phone call back service ...
I have a basic account and no service is available on the phone.
Will this change in the future ... I have a website with Wix and they offer trenendous phone call back service ...
Zoom is essential for my law office.
What do you like best about the product?
It is so easy for me to set up meetings and for clients to log in once invited.
What do you dislike about the product?
If you log in on one computer, if you use another computer you have to log in all over again. It's not a major issue.
What problems is the product solving and how is that benefiting you?
Making it so much easier to meet with clients on their schedule and without having to have them get transportation to my office.
Works Seamlessly
What do you like best about the product?
It just works! I frequently have meetings via Zoom. I have a meeting link that takes the hassle out of scheduling and everything is automated and just works.
What do you dislike about the product?
There's not much to dislike. It just works. A while ago there were privacy concerns, but I don't think that is much of a worry.
What problems is the product solving and how is that benefiting you?
Working remotely can be difficult. Having a good system in place to make it a breeze goes a long way. A meeting link and Zoom take away the hassle of scheduling and make it easy.
Fantastic product and service
What do you like best about the product?
It seamlessly integrates with Google calendar, so creating meetings and sending them out to clients with invites is super simple.
What do you dislike about the product?
I find the plugin for Chrome a little clunky and when recording video of the call, the quality is hit or miss as to how large the file will be.
What problems is the product solving and how is that benefiting you?
It just makes our life pretty easy for meetings and also running online castings and rehearsals.
I use Zoom in my business daily for remote coaching, mentorship, & attended mastering sessions.
What do you like best about the product?
The ease of use in scheduling and hosting online meetings and small events is extremely convenient with the user experience design.
What do you dislike about the product?
There is no integrated direct-mailing tool when scheduling meetings. You can select which mail client you use to send emails from your personal email, but not directly from within Zoom. Perhaps there is a Zapier integration that may do this, but I haven't looked, yet.
What problems is the product solving and how is that benefiting you?
I host a podcast and conduct remote attended music mastering sessions, as well as private mentoring and coaching through zoom. All of Zoom's features make business flow extremely efficient and allow me to focus more on getting the work done, than on trying to troubleshoot a piece of software.
User Friendly and Stable
What do you like best about the product?
I like upgrading my image
The stability of the platform is reliable
People can easily figure it out. My 90 year old relatives can.
resolution is good
screen sharing is easy
The stability of the platform is reliable
People can easily figure it out. My 90 year old relatives can.
resolution is good
screen sharing is easy
What do you dislike about the product?
Changing how my user name appears is not easy. I have an account I manage for a volunteer role and that account name shows up on professional calls, also on interviews and then I have to explain while I hasten to change it.
I also would like to more easily change my background from clear to blurred. Would be great if these settings were in the window instead of a separate window that needs to be opened
I also would like to more easily change my background from clear to blurred. Would be great if these settings were in the window instead of a separate window that needs to be opened
What problems is the product solving and how is that benefiting you?
Not meeting in person, saving gas! Saving time! Sharing descktop views. Tech help for my parents from far away. I love the recent adoption level and comfort with it.
Virtual classes for kids
What do you like best about the product?
Allows to get together participants virtually from all over the globe. Ability to share screens, interact as a group and break out into smaller groups, ability to annotate together.
What do you dislike about the product?
The muting function is always a pain. We work with small kids and sometimes it takes forever for them to mute and unmute themselves. Back in the beginning when the host was able to control muting it was much easier to function.
What problems is the product solving and how is that benefiting you?
Being able to run classes across geography. Also, being able to share a presentation on a screen such that everyone sees it clearly. Finally, being able to record a meeting and share it with participants who were not able to come has really helped our business.
Zoom brings us together
What do you like best about the product?
The recordings of my zoom sessions that I can share with others.
Can users post a recording to YouTube?
Can users post a recording to YouTube?
What do you dislike about the product?
Users that do not allow visibility of meeting attendees. This happens with government agencies that use Zoom for public meetings. I object that as an attendee, I am not able to see other attendees, as I would at an in-person meeting.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with my students in real-time. It is a fulfilling experience.
Also, I like to review my teaching methods in the zoom recordings. It makes me better at being a teacher.
Also, I like to review my teaching methods in the zoom recordings. It makes me better at being a teacher.
Couldn't Do Business Without it!
What do you like best about the product?
The most helpful part of Zoom, for us, has been the ability to deliver our services during the pandemic. As Coaches, we would have been leaving our clients out to dry if we would have had to completely discontinue our services. Not to mention our employees. It also gives us the ability to break out into smaller groups and then reconvene, which is often easier on Zoom as we would not have had the number of rooms available to do so in person. It preserves the privacy aspect and group focus.
What do you dislike about the product?
The least helpful thing about Zoom has to do with it being technology based. Of course, there isn't much we can do about different programs, apps, browsers, and their ability to keep up with Zoom. We recently ran into a problem that was software-based and caused Zoom not to work. It wasn't the fault of the Zoom Application but the fix was lengthy and involved Intel Software causing a problem communicating with Zoom.
What problems is the product solving and how is that benefiting you?
As I mentioned before, with in-person services at a standstill for many companies, we too would have been shut down without the ability to see our clients this way. Now that we have established our services over Zoom we have incorporated it into our everyday process and best practices.
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