Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Review for my business and Bible Study group
What do you like best about the product?
I use Zoom for appointment interviews for my Wedding Officiating business and also use it with my Bible Study Group. It really hastaken the place of personal interviews, which require finding a place to interview and also takes less time out of my busy schedule.
What do you dislike about the product?
I can't think of anything I dislike. It works fine.
What problems is the product solving and how is that benefiting you?
Getting together with client quickly. It's easier working and making time with everyone's schedules.
Zoom makes my skin look flawless!!!
What do you like best about the product?
I love that I have options to have others share their screens. Also, options to mute others, or request to unmute. The video quality is great.
What do you dislike about the product?
Sometimes I schedule a meeting, and join early, then it tells my guests that I'm in another meeting. Doesn't happen often, but very frustrating.
What problems is the product solving and how is that benefiting you?
When training people, having them share their screen helps me to teach.
Game Changer for my Law Firm
What do you like best about the product?
I like being able to work remotely and reach my clients who are located across the country. It also allows me more freedom to be with my family and still be able to work.
What do you dislike about the product?
Some of my clients are not tech literate and it is frustrated with explaining how to connect to the audio when on the cell phone. Most clents use a cell phone so this can be very frustrating.
What problems is the product solving and how is that benefiting you?
I first started to use Zoom during the pandemic. It allowed me to continue my law practice and continue my free legal clinics during the pandemic. Now it has become a normal part of my practice and allows more options for my clients.
Zoom has been an incredible business tool - even before the pandemic
What do you like best about the product?
When assisting clients with software features and general support, the ability to have them share their screen (and having that occur seamlessly regardless of the computer/software platforms involved) is a game-changer. Instead of providing verbal instruction and hoping the user understands, they can be guided to the correct screen options and quickly redirected if their gaze/mouse pointer is in altogether the wrong place. This technique also then provides the opportunity to notice whether there are learning disabilities at play (dyslexia, ADHD, etc.) and allows me to modify my instruction accordingly. I was the first person on our team that started using Zoom way back (before the pandemic), and it has at least halved the time it takes to resolve a support issue and to train users on software features.
What do you dislike about the product?
I experience periodic syncing issues on my end related to the different Zoom versions (browser, desktop app, mobile app). If they all offered the same features, this probably wouldn't occur. (Note: I have NOT taken time to look into this, so it's possible there's a solution I'm not aware of).
What problems is the product solving and how is that benefiting you?
As was implied in my first comment, the training and support I now provide our users is hands-down MUCH better than before I started using Zoom and scheduling "share screen" sessions rather than trying to handle everything over the phone. Also, if a user calls for support, I can quickly "on the fly" start a Zoom session and send them an invitation so that we can continue "on session".
It works!
What do you like best about the product?
The best part of Zoom is the ease of use on ALL platforms. Some tools are Windows/Mac only and their support for Linux clients is seriously lacking ... not Zoom!
Another great feature is that it works great with other video conference systems by allowing connections via SIP andH323. With Zoom I know that people will be able to connect.
Another great feature is that it works great with other video conference systems by allowing connections via SIP andH323. With Zoom I know that people will be able to connect.
What do you dislike about the product?
There isn't much that I'd change in terms of the video conference experience except the support for screen annotation in iOS. Beyond that, the admin interface (web page) feels "old" and unpolished but it is useable even if things might not be where I expect them to be.
What problems is the product solving and how is that benefiting you?
I am an environmental scientist and I collaborate with a wide range of people, from colleagues on the other side of the world, to community groups where we are deploying a measurement campaign, to classrooms where my team gets invited to talk to students.
ZOOM was the blessing in disguise during the COVID pandemic.
What do you like best about the product?
What I like BEST is that ZOOM gives me quick and safe remote access to both learning and teaching. I love the screen share and the chat is helpful for quick surveys.
What do you dislike about the product?
An area of improvement for ZOOM is to figure out a way to create breakout rooms more efficiently. Often, I need to put my students into breakout rooms but I find it too time-consuming.
What problems is the product solving and how is that benefiting you?
ZOOM is helping me with remote teaching and reaching a wider audience. It is also giving me access to webinars for self-improvement and cultivating my own skills.
Easy to navigate!
What do you like best about the product?
Zoom is easy to navigate and I'm not tec savvy. The help features are excellent and there are plenty of trainings online for more help. It is popular enough that most people I've worked with know how to use it.
What do you dislike about the product?
I am impressed with the zoom platform however I am a little nervous about the security. I am pleased with the updates that zoom does on a consistant basis. I haven't had any problems.
What problems is the product solving and how is that benefiting you?
Commute time!! It saves so much time. I am able to meet with more clients, prospects, and have meeting and group coaching with more connection being face to face.
The best option for video conferencing
What do you like best about the product?
I like how intuitive the interface is and how easy it is to use. When I first got zoom, it didn't take me long to keep up to speed on all the features. Video quality is top notch and audio works very well.
What do you dislike about the product?
This may be an invalid criticism but it doesn't seem like you are able to automatically make it so that other guests can share in a meeting. If I have a conference call where there are multiple folks who need share, if I'm the host, I always have to switch to all participants manually as opposed to doing it somewhere in the settings.
What problems is the product solving and how is that benefiting you?
I am a financial advisor. With most of my clients being located around the country, zoom has been INVALUABLE in ensuring I can run my practice to the highest level possible.
Best of the best for reliable video conferencing
What do you like best about the product?
After using just about every video service out there, Zoom continues to be the most reliable and easiest to use. Screen sharing is better by far than competitors, both easier and with more control over sharing exactly what you want.
What do you dislike about the product?
The 'Webinar' feature is good but could be better. Ultimately, we wanted control over the exact view that everyone would see, with the ability to pin certain speakers on top of a presentation and also record the webinar in the exact same manner. This is possible but proved difficult and the viewers can change their view, which creates issues when they say they're not seeing the correct view. Perhaps this has improved since we last attempted in early 2021.
What problems is the product solving and how is that benefiting you?
With the need for reliable video conferencing, Zoom continues to prove itself as the top platform. We need a platform that provides a consistent, quality experience with solid video and ease of use; Zoom delivers that.
Zoom Supports my Small Business
What do you like best about the product?
I like that there are many features, and I appreciate that it is very reliable structurally. I rarely have trouble with lagging and other issues that arise with other video chat platforms.
What do you dislike about the product?
I think that sometimes, it is difficult to find the "raise hand" function. It would be helpful to have it as a bigger icon and somewhere more intuitive. It takes me a while to raise my hand, and it may be beneficial to have it automatically unraised after I've unmuted for more than a given time.
What problems is the product solving and how is that benefiting you?
Zoom helps us take meetings with people all over the world, any time. It makes scheduling very easy as it integrates with my calendar as well. I like having my own personal meeting room.
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