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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Monique F.

Using Zoom to continue my work throughout the pandemic

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
I was able to continue teaching all my music students when the pandemic hit in 2020.
What do you dislike about the product?
Sometimes the connection dropped and sometimes my students didn't have a good set up. It took me about a year to figure out a really good setup for myself with audio and video.
What problems is the product solving and how is that benefiting you?
I could continue my job without stopping when Covid-19 hit. I was lucky to have a job that allowed me to continue to work online and not lose my job. I even gained some new students not in my city!


    Jessica H.

I love Zoom, I think it is very user friendly, and nice to customize to your liking

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
I like the capability to be able to easily invite many different users to a call, as well as sharing screens during a working session, and being able to record
What do you dislike about the product?
I honestly have not had any issues with Zoom so far, been using it for over a year
What problems is the product solving and how is that benefiting you?
they offered the closest thing to "in-person" conversations since COVID hit and everyone was isolated. It was great to be able to work, share screens, and see faces.


    Roberto G.

Zoom has been an effective tool for my company.

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
It is helpful to be able to have a range of functions such as screen sharing, breakout rooms, audio sharing, etc.
What do you dislike about the product?
I can't think of anything I dislike but maybe Zoom can add a timer function.
What problems is the product solving and how is that benefiting you?
Zoom is allowing me and my colleague to conduct virtual training instead of always traveling to do in-person training.


    Danielle G.

Dependable and simple to navigate

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Very easy to navigate and user friendly compared to other online video communication conferences. I also appreciate the HIPPA confidentially when upgrading the account.
What do you dislike about the product?
Was difficult at first to figure out how to send a zoom link that wasn't "scheduled" to a specific time; eventually figured how to set a meeting link to "no fixed time" in the settings. Took a bit of navigating at first, could have been helpful to have a guide at first.
What problems is the product solving and how is that benefiting you?
I am a licensed clinician and it is necessary that my video calls be HIPPA compliment as well as incypted when having sessions with my clients. The whiteboard feature is also useful during sessions as well.


    Non-Profit Organization Management

Zoom a great tool for my school!

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is a wonderful way for my teachers connect with their students and for me to be able to pop in, as the principal, on their meetings and see what is going on.
What do you dislike about the product?
Like any online platform, it can be difficult to read faces on Zoom. Sometimes this leads to miscommunications. However, overall, Zoom is definitely my favorite online platform for connecting with others!
What problems is the product solving and how is that benefiting you?
Zoom is making it easier and more convenient to connect with others, wherever they are and at any time. This is wonderful because I can have teachers and students working together anywhere in the country.


    Ashley F.

ZOOM IS THE BEST

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has been wonderful! I use it for so many different things, from playing DnD online, to work meetings, to hosting live theatre script readings and performances. It fits my every need!
What do you dislike about the product?
The only thing I would really like to see improved on is captions! We do have to outsource our closed captioning for meetings and such through Google Meet, so if zoom improved on their closed captioning more, it really would be the perfect platform
What problems is the product solving and how is that benefiting you?
Zoom has opened a whole new world! From being able to do therapy online, to playing DnD online, to doing live theatre performances and work meetings! I'm able to connect with so many people I normally wouldn't be able to!


    Shellee R.

Great Product Very Easy To Use and clients find it very easy to navigate

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
I love how my clients can get on without little to no issues, It's very user friendly and love the screen share feature and break out room features
What do you dislike about the product?
Can't really think of anything I don't like
What problems is the product solving and how is that benefiting you?
Zoom is solving a lot, I don't have to travel and spend a lot of money on gas and hotels to see my clients I can see most of them all over zoom. I can work from home and do everything I need. It definitely made my job much easier and I can see more people because I have more time


    Peter R. H.

Now that I am retired...

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
I wear several post-retirement hats for which I use my Zoom subscription. Most are recreational. My favorite is a weekly session with college classmates to play bridge. We can see each other as we play which is almost as good as being there. Our participants live in St. Louis, Bermuda, Massachusetts, Baltimore, and London.
What do you dislike about the product?
There isn't much to dislike. Sorry, no help on this one.
What problems is the product solving and how is that benefiting you?
I have been meeting regularly to hold discussions with fellow alumni of my medical school fraternity. We are collaborating on restoring the house.


    Libby G.

Makes everything easier

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
I love that there is an app version and a web version!
What do you dislike about the product?
I often have older clients that have a difficult time getting into the meetings or figuring out how to get the audio working correctly.
What problems is the product solving and how is that benefiting you?
Being able to connect with customers all over the country, in real time, just as if we are knee-to-knee has made a big difference in how I serve my customers.


    Calliope S.

Lifeline for My Business

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
I love that zoom integrates with my scheduling system so there's a seamless process for my clients to book and then get on call with me. It's also a trusted brand so no one asks for different delivery methods like in the past (3+ years ago). I also like the feature to record and screen share.
What do you dislike about the product?
There isn't anything I dislike about Zoom. I haven't had any trouble with it in my years of usage.
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet with clients around the world which has allowed me to expand my business exponentially in the past few years. It saves time as well because I can record sessions, rather than send notes afterwards or get follow up emails from clients asking whatever they're forgot.