Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom meets a vital need with excellence
What do you like best about the product?
It is difficult to choose one aspect that is the most helpful, but I think the ease of using a service that is secure and accepted as an industry standard. It is compatible with multiple devices. It is now so well known that no explanation is necessary when onboarding a new client. When we first started with Zoom, it was relatively new, so the ease of use has grown with its wide acceptance.
What do you dislike about the product?
I haven't found much to complain about with Zoom. When a glitch is encountered 99% of the time, it's more about the connectivity of the internet service than the Zoom platform. The only limit that would be helpful to change is adding the ability to have more than one person on my account to schedule New zoom meetings. I have volunteers that assist our ministry who need to use the account periodically, but they cannot set up a zoom meeting without being added at a cost to the ministry account.
What problems is the product solving and how is that benefiting you?
We began distance counseling before the pandemic. The other video meeting services available at the time were glitchy, had poor video/audio, and were just not reliable for a one-hour counseling session. A friend recommended this new video call service called "Zoom." after using the other services that were available before Zoom, we were immediately impressed with the quality of Zoom and the features that we didn't have with other services, The Share screen feature is great since many times our clients need to see concepts visually.
Zoom is by far the best video conferencing tool
What do you like best about the product?
I like the ease of use of Zoom, and the ability to access via mobile or computer. I also like the screen-sharing capabilities.
What do you dislike about the product?
I dislike the way it integrates with a third-party calendar. I would like to add a recurring event but not require it to connect to a third-party calendar.
What problems is the product solving and how is that benefiting you?
Zoom is allowing people to come together, with video or without, to share their screens or not. It allows teams to meet.
Zoom is awesome!
What do you like best about the product?
Zoom is the easiest platform we have tried. We work with a variety of ages, from kids to elder adults, and the ease of use is key for crossing this wide age gap. Also, the consistency of experience across device types makes it easy to troubleshoot with participants remotely.
What do you dislike about the product?
I don't love that every time someone logs in there is a loud announcement about being recorded, especially when we are recording something and it Interupts the recording, however, I understand this is an important feature, I just wish it was less distracting.
What problems is the product solving and how is that benefiting you?
Connecting our congregations and youth groups during the pandemic and finding ways for our groups to be in relationship despite social distancing. Even though much fo what we do has returned to 'normal' pre-pandemic, we still utilize zoom regularly to connect groups that are not geographically central to one another.
Zoom has made meetings very efficient. No need for office setups
What do you like best about the product?
I love Zoom's screen sharing option. I also love that they have breakout rooms. it is very manageable and user friendly
What do you dislike about the product?
During breakout rooms, I cannot force the participants to be put into their assigned rooms. There should be an option where I could override them into putting them into their respective rooms instead of having to do it themselves. There should also be an option where we can pin messages in the chatbox for attendance link or file links for everyone to see everytime.
What problems is the product solving and how is that benefiting you?
It solves the problem that the pandemic created. It made connecting with colleagues easier and it made communication easier. It also enabled opportunities for those who cannot attend the meetings in person.
Changed the Way I do Business.
What do you like best about the product?
Very easy to navigate, even for people who have limited computer skills. I love the addition of the white board and have always liked being able to share my screen for presentations.
What do you dislike about the product?
I'm not sure if it is a downside but it would be good to be notified when i am coming to the end of scheduled recurring meetings. I have had recurring meetings that have ended but I would like to continue the meeting with the same meeting ID and I have had trouble figuring out how to extend the meeting once the number of meetings has been reached.
What problems is the product solving and how is that benefiting you?
Zoom now allowed me to do my facials in groups not limited to my city. It also allows my participants to do them safely from their homes. We also have a study group that used to meet twice monthly and zoom has allowed us to meet every week because we can each meet from our respective homes and the presentations are easier to walk through.
Faithful Zoom User Since Before the COVID 19 Pandemic
What do you like best about the product?
I have used other video conferencing pla
What do you dislike about the product?
T forms such as WebEx, Microsoft Teams and Google Meets. Zoom is the most user friendly platform hands down! I www able to learn it quickly and teach others how to use it.
What problems is the product solving and how is that benefiting you?
I belong to an organization in which all of us are located in different states so in person meetings are near impossible. We have been using the platform for our board meetings for years now and it's been a real game changer.
Use Zoom in multiple professional settings.
What do you like best about the product?
Zoom has virtual features that are similar to in person meetings, e.g., breakout rooms, whiteboard, new whiteboard has features similar to Google Jamboard that can be used for post-it notes collaboration exercise to create affinity diagrams and provide insights among the meeting participants. It also allows screen sharing which enhances collaboration. The chat feature is great for engaging participants, especially introverts. It helps them to lean in during meetings.
What do you dislike about the product?
Sometimes screen sharing can be temperamental. The older whiteboard is also not very agile. The ability to add text easily like a flip chart or whiteboard would be a good enhancement.
What problems is the product solving and how is that benefiting you?
I am a member of Toastmasters International and Zoom allowed us to quickly pivot to a virtual environment during the pandemic. We could hold virtual meetings in our clubs as well as visit and join clubs in other parts of the world. Zoom also allowed me to enroll in classes offered by the state of Maine's Mathematics and Science Center (I live in Virginia) to become a STEM Educator. I learned different virtual tools I can use on Zoom to enhance student engagement. Also, I was able to offer Girls Who Code as an after school activity using Zoom. I am able to be just as or more productive virtually as I am in my office. In fact with Zoom, I really don't need an office to effectively perform my job duties since I manage grants with four colleges and universities and can do this just or more effectively from my home office. In fact, I am only in the office one day a week and the other four days I work from home. Note: each member on my team is assigned a day to be in the office to provide coverage for the office.
Zoom for business is essential
What do you like best about the product?
Zoom is easy to use. This is especially beneficial for my older clients.
It allows me to coach in a very personal way.
It allows me to coach in a very personal way.
What do you dislike about the product?
Honestly I have no complaints about zoom. I have a premium account and it is worth it.
What problems is the product solving and how is that benefiting you?
I coach clients 1:1 and zoom allows me to be location independent.
It has freed me up to travel. It also makes doing business easier and more efficient.
It has freed me up to travel. It also makes doing business easier and more efficient.
Easy and functional to use across platforms.
What do you like best about the product?
It works consistently and value.
Joining conference,
Ease of use,
Joining conference,
Ease of use,
What do you dislike about the product?
Quality of audio and video resolution.
No just zoom sytstem,
Higher resolutions,
4k extensions or something,
No just zoom sytstem,
Higher resolutions,
4k extensions or something,
What problems is the product solving and how is that benefiting you?
Easy video conference,
None.
None.
Easy to use and works well with clients and family
What do you like best about the product?
The ease of getting online by phone or my computer, the accessibility to all clients and family members, the option to record your time on Zoom with family and friends.
What do you dislike about the product?
I cannot recall anything that stood out consistently. I have only been annoyed by trouble getting online with enough to keep it from cutting off in the middle of a conversation.
What problems is the product solving and how is that benefiting you?
When I have multiple clients back to back, it saves me time to have to close out with one customer and back in my vehicle to rush to get to the next customer. Too many miles between each to do it efficiently.
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