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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    uday kiran .

Reliable Videoconferencing, Seamless Integration

  • February 23, 2026
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace primarily for professional communication and collaboration. What I like most about Zoom Workplace is its reliability and ease of use for video conferencing. The platform consistently provides stable video and audio quality, even when participants are joining from different locations or networks. Another standout aspect is the screen sharing and collaboration tools. Being able to instantly share my screen, annotate documents, or use the virtual whiteboard makes teamwork much smoother. I also appreciate the integration with other tools like Google Calendar, Outlook, and Slack, which makes scheduling, reminding, and joining meetings seamless. The platform allows me to connect with colleagues, clients, or collaborations from anywhere in the world, eliminating the need for physical presence. Additionally, screen sharing, virtual whiteboards, and breakout rooms make it easy to brainstorm, review work, and collaborate in real-time. Integration with calendars and automated meeting reminders helps me stay organized and reduce missed meetings. Whether it's a small team call or a large webinar, Zoom handles different group sizes efficiently. Recording meetings lets me revisit discussions, capture important decisions, or share with absent participants. I can quickly show my work, annotate documents, or brainstorm with my team in real-time, which speeds up decision-making. Meetings are automatically synced with my schedule, so I never miss a call, and joining is just one click away. Combining chat, video, and file sharing in one platform reduces the need to switch between multiple apps, keeping my workflow smooth and efficient. The initial setup of Zoom Workplace was very easy for me and my team; we just had to download the app, create accounts, and link it to our calendars, which only took a few minutes.
What do you dislike about the product?
I sometimes face occasional connectivity issues; video or audio can lag, especially when participants have weaker internet connections. I also feel meeting fatigue from back-to-back meetings since the platform doesn’t have built-in tools to manage or suggest breaks. Some advanced features, like longer group meetings or certain collaboration tools, are only available on paid plans.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for professional communication and collaboration, solving issues like remote connectivity, teamwork, and meeting organization. It handles various group sizes and integrates with calendar apps, ensuring seamless communication with reliable video and audio quality.


    Ajit Kumar P.

All-In-One Tool For Seamless Team Communication

  • February 23, 2026
  • Review provided by G2

What do you like best about the product?
What i like about Zoom Workplace is how it brings meetings,chat and collaboration into one simple space,it makes staying connected with teammates feel effortless even when working remotely.
What do you dislike about the product?
What i dislike about Zoom Workplace is that it can sometimes feel overwhelming with too many notifications and features,which makes it a bit distracting when i just want a simple,focused meeting.
What problems is the product solving and how is that benefiting you?
It solves the problem of scattered communication by bringing meetings,chat and collaboration into one place.It benefit me by saving time,improving coordination and making remote work smoother and more efficient.


    Mark H.

Real-Time Collaboration Made Easy with Zoom

  • February 23, 2026
  • Review provided by G2

What do you like best about the product?
One of the best things to me about Zoom is collaboration in real time with multiple individuals at a time.
What do you dislike about the product?
To me there is not any downsides of Zoom.
What problems is the product solving and how is that benefiting you?
Zoom workspace is helping bridge the gap in communication among business and client to business relations.


    Sriram K.

Reliable, High-Quality Meetings with a Simple, Team-Friendly Zoom Workplace Interface

  • February 23, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is its reliable, high-quality video and audio experience, even for large meetings. The interface is simple and user-friendly, making it easy for teams to collaborate without a learning curve. I also appreciate the seamless screen sharing, breakout rooms, and integration with productivity tools, which improve overall efficiency
What do you dislike about the product?
While Zoom Workplace is generally reliable, occasional performance issues can happen during large meetings. Some advanced features can also feel slightly complex for new users, and premium pricing may be a concern for smaller teams.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of seamless remote communication and collaboration by bringing meetings, chat, and scheduling into one platform. It benefits me by improving team coordination, reducing communication delays, and enabling efficient virtual collaboration from anywhere.


    Divya P.

An effective way to collaborate remotely with Zoom Workplace

  • February 23, 2026
  • Review provided by G2

What do you like best about the product?
As a freelancer working remotely, it's a collaborative and convenient way for me to attend online meetings and webinars. It makes easier to connect with my colleagues.
What do you dislike about the product?
For me, its video distortion sometimes create a bad experience in front of my colleagues. When I turn off the video , than it works well for me.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has a lot of features making it a great choice for remote workers to connect and share their ideas. Its whiteboard features, Google Calendar support to mark down the meetings, and AI subtitles makes it easier to work without hassle.


    Raghavendra S.

Fast, Stable Meetings with Everything in One Place

  • February 23, 2026
  • Review provided by G2

What do you like best about the product?
Meetings start fast, audio/video is usually stable, and chat, calls, and meetings are all in one place.
It saves time and just works without overthinking things.
What do you dislike about the product?
Too many features get pushed even when I just want a quick meeting.
Also, it uses a lot of system resources and the UI can feel cluttered.
What problems is the product solving and how is that benefiting you?
It brings meetings, messaging, and calls into one place so I don’t have to jump between apps.


    Bethwell M.

Reliable, Intuitive, High-Quality Video and Audio

  • February 22, 2026
  • Review provided by G2

What do you like best about the product?
reliability, intuitive user interface, and high-quality video/audio.
What do you dislike about the product?
Can be a steep learning curve, "Zoom fatigue," and high costs
What problems is the product solving and how is that benefiting you?
app fatigue, fragmented communication, and disengaged, hybrid teams


    Vikrant S.

Clean UI, Accessible Ease, But Some Glitches

  • February 22, 2026
  • Review provided by G2

What do you like best about the product?
I love how Zoom Workplace is used for attending online seminars, meetings, and classes, and even just talking with friends. The user interface is very clean and easy to access, making it simple for anyone to use. I also find the touch response and effects on it very good. As someone in the IT sector, I appreciate the clean usage of the canvas. It's really convenient that Zoom Workplace is widely recognized across the globe, making it easy for anyone to access.
What do you dislike about the product?
Zoom Workplace has some glitches and sometimes the call ends by itself. It doesn't run on mobile data sometimes, and there are video issues. Also, screen sharing lags sometimes.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace because it's easy to access, widely recognized, and helps with video conferencing for education and jobs.


    Aviv Y.

Very convenient and easy to use

  • February 22, 2026
  • Review provided by G2

What do you like best about the product?
Zoom has an intuitive user interface and allows to keep track of the upcoming meetings. Also - ZOOM has a chat option which I often use with my team members
What do you dislike about the product?
I dislike that the Chat is sometimes hard to access during video meetings, which makes it hard to work with and is "slippery" to access and read text from during ZOOM meetings.
What problems is the product solving and how is that benefiting you?
It allows for faster video meetings that are of higher quality than most other platforms, and the speed is important for us so that our voices sound consistent when we talk, so that others can better understand what we're saying.


    Robert J.

Super Convenient Meetings and Very Easy to Use

  • February 22, 2026
  • Review provided by G2

What do you like best about the product?
I like the ability to have a meeting at super convenience. It is very easy to use
What do you dislike about the product?
maybe just the ability to be seamlessly logged in across devices
What problems is the product solving and how is that benefiting you?
it is ensuring we can use a professional based meeting room and something that everybody trusts