Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom is the life blood of my business.
What do you like best about the product?
Zoom is user-friendly, feature-rich, and reliable.
What do you dislike about the product?
Nothing major. Reliability is only an issue when you have a weak internet connection. When there is an issue with connectivity, it is hard to determine if the problem is on your end or with the other person.
What problems is the product solving and how is that benefiting you?
Zoom allows me to easily communicate seamlessly with people from all over the world. I rely on Zoom for sales calls, presentations, and for educational purposes.
Seamless!
What do you like best about the product?
Zoom is very user-friendly especially for those who are not very tech savvy. It's easy to learn, and uncomplicated even for those who are not very familiar with video calling.
What do you dislike about the product?
The video call interface can be ramped up a bit, instead of just looking at boxes, maybe there's something more fun Zoom can design for trainings, classes, events, etc.
What problems is the product solving and how is that benefiting you?
Communication. Before Zoom, there are mundane things you will need to communicate through a face to face meeting. Now, everything can be communicated through Zoom!
Zooma zooma zooma!
What do you like best about the product?
What I like best about zoom is that I can meet anywhere and always share what is on my computer.
What do you dislike about the product?
I do miss the in-person meetings. It's easy to gauge people easier when you are in the same room as they are.
What problems is the product solving and how is that benefiting you?
It is keeping me safe from covid and allowing me to interact and share info over the screen any time I want. It is allowing me to be more productive
Great Platform for presentations
What do you like best about the product?
I'm able to gather a large group onto a presentation and have the opportunity to see them; making it interactive.
What do you dislike about the product?
The time limit for the individuals that do not pay monthly premium fees
What problems is the product solving and how is that benefiting you?
The opportunity to condense time by reaching a larger amount of individuals at one time. The opportunity of not having to drive to individual locations.
It is user-friendly and reliable. It has helped me a lot for work and personal communication.
What do you like best about the product?
It takes seconds to set up a one-time meeting or recurring meetings. It's very easy to invite others. And there are a lot of options in the settings to customize the session.
What do you dislike about the product?
When playing music (I teach dance classes on Zoom) the sound and the image are not always in sync. Even playing the sound through the computer doesn't always work well. Sound could be improved.
What problems is the product solving and how is that benefiting you?
It is making it possible for me to work from home and to reach my international students without having to travel as much. It's more convenient and cost-effective.
So thankful for Zoom!
What do you like best about the product?
Being able to share my screen with my clients and provide mouse control has been amazing for making my speech therapy sessions more interactive and fun for my clients. I also love having access to the whiteboard and use the annotate feature quite often to draw and type while using screen share during my sessions.
What do you dislike about the product?
I have to pay for a pro account due to the 40-minute time limit. I wish this time limit only applied to meetings with more than 2 participants.
Also, clients who have a Chromebook can't access mouse control and I have found clients who are using an iPad (rather than a computer) have limited mouse control - they can sometimes click on things but can't click and drag, which is important in many online board games.
Also, clients who have a Chromebook can't access mouse control and I have found clients who are using an iPad (rather than a computer) have limited mouse control - they can sometimes click on things but can't click and drag, which is important in many online board games.
What problems is the product solving and how is that benefiting you?
I like that Zoom is always working on making its platform as secure and user-friendly as possible. Having access to Zoom has allowed me to continue working with clients during the Covid-19 pandemic.
Everything I need as a business owner
What do you like best about the product?
I love that I can stream directly into Facebook and YOuTube. There have been times where I've been blocked from going live inside my FB Group but Zoom saved the day. Using Zoom I could successfully stream into the group with no problems!
What do you dislike about the product?
Honestly, there is nothing I dislike about the experience.
What problems is the product solving and how is that benefiting you?
I'm able to livestream directly into my FB group when I've been blocked by Facebook which makes me more productive. I also pre-record other videos using the software.
All around must-have tool that continues to evolve!
What do you like best about the product?
It is UBIQUITOUS. It is THE solution for online connection and it continues to be the most accessible & effective service out there. I use it a all day, every day.
What do you dislike about the product?
Zoom takes a bit of fanangling to get all the settings where you want them to be. Some are on the website, some are in the app - and there's no real "preview" of what those settings look like.
What problems is the product solving and how is that benefiting you?
Zoom makes it possible for me to work from anywhere with anyone. It's an indispensable tool to my business. It integrates with EVERY tool in my business digital ecosystem & outperforms all the "free options" out there
Zoom has allowed the church to communicate and fellowship during the pandemic and beyond.
What do you like best about the product?
The platform allows everyone to see each and contribute as well as having the necessary filters to insure the least interruption possible during the virtual meetings.
What do you dislike about the product?
The downsides of using any any virtual platform has nothing to do with the actual software but with the internet connections, especially if there is a drop in the connection.
What problems is the product solving and how is that benefiting you?
Though it took a while to get used to the platform, the ability to enter the homes of people at any assigned time is a plus. The congregation actually loves being able to worship at home without the fuss of traveling, in our case, long distances to be together.
Secure and reliable
What do you like best about the product?
I need to connect in multiple countries and host several meetings a day. The app doesn't seem to crash and the security controls work. I have only ever been in one meeting that got zoom-bombed and it wasn't using all the available security tools.
What do you dislike about the product?
I wish it were possible to sing together on zoom!
What problems is the product solving and how is that benefiting you?
Since I and most of the rest of the human race started using zoom it has built more new tools than I even want to use. The biggest issues for me have always been security and reliability.
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