Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Use it every day at work, makes working remote easy!
What do you like best about the product?
Makes it quick and easy to meet with remote employees face-to-face. The integrations I use with Slack and Outlook make it especially easy to add a Zoom meeting to calendar events or spin up meetings on the fly.
What do you dislike about the product?
Probably a problem with any video conferencing software, but whenever there's a big group with multiple people trying to talk simultaneously, conversation tends to grind to a halt due to interruptions.
What problems is the product solving and how is that benefiting you?
Connecting distant employees to collaborate and share information quickly and easily. Sometimes talking verbally and sharing screens just beats using instant messaging or email.
Zoom makes my small business successful
What do you like best about the product?
I use Zoom to connect face-to-face with potential new clients. Since I wokr closely with individuals in their homes and closets as a personal stylist, being able to have an initial call where we can see one another and engage more effectively is critical to my work. Zoom allows me to do this seamlessly as a small business. I'm also able to grow my business offering into teaching seminars and leading workshops remotely, connecting with more people, which is major for my business bottom line.
What do you dislike about the product?
I don't use it enough yet to fully justify the monthly cost. I have the account because I do use it occassionally and want the access, but my volume isn't as high where I feel as though I am getting the most out of my monthly payments. This can change as I grow my business, but it's a pricier line item for me at the moment for the usage of the tool.
What problems is the product solving and how is that benefiting you?
Connecting with more potential clients and landing sales. Sharing my philoshpy on style and fashion with more people to solve their problems, bring them solutions, and coach people to feel and be their best selves.
Satisfied Mindfulness Instructor
What do you like best about the product?
It couldn't be easier to schedule live sessions. I appreciate the way the tool integrates with other platforms like Calendly, Momence, and Otter. I also value having control over the source of the sound (e.g. ringing a meditation bell that resonates), easily recording and sharing sessions, and control over privacy settings.
What do you dislike about the product?
I'd prefer to teach in person, but I appreciate the opportunity to reach a wider audience online. I enjoy getting creative to make the virtual experience as warm and human as possible.
What problems is the product solving and how is that benefiting you?
I've been able to provide coaching and class sessions for people across the country and around the world.
An essential part of my communication needs
What do you like best about the product?
It is not always feasible to communicate face-to-face physically so having the ability to have a face-to-face interaction via an online interface is imperative for my communication needs. Zoom effectively provides the medium for accomplishing this need.
What do you dislike about the product?
I really can't identify anything that I dislike or a suggestion for something to be changed as it seems that all the bases have been covered. I haven't had any issues with the user interface or the quality of the audio or video.
What problems is the product solving and how is that benefiting you?
I conduct studies with individuals which require the option to study from home and Zoom resolves this by providing the comfort of engagements from home, which increases the likelihood for the studies to take place.
Zoom has made my small business operations easier!
What do you like best about the product?
As a small business owner, finding a location to meet with you, interested clients has always been difficult. Discovering zoom during the pandemic has made a world of difference in my ease of connecting with potential parties who would like to use our services.
What do you dislike about the product?
At times, audio can pose difficulties, especially when using the share screen function to share video.
What problems is the product solving and how is that benefiting you?
Being able to meet with anyone, anywhere at any time is a new and innovative way to add to businesses.
A great solution for meetings, classes and communication
What do you like best about the product?
Ability to see the other person, their expressions and responses. Phone calls are great, and you can't always read the other person's true responses or even know if they are paying attention. Ability to have a direct conversation with others around the world without the expense and discomfort of traveling.
What do you dislike about the product?
Limitations on security. I've had trolls come into public meetings and the steps to prevent that create a number of hoops I and others need to go through to get on a meeting. Finding settings on Zoom is also a challenge.
What problems is the product solving and how is that benefiting you?
I do not know.
Easy to learn and use. Fantastic service for reasonable price.
What do you like best about the product?
Zoom has helped our meetings immensly with its secure platform, the ability to add authorized users to our account, send a simple link to attendees to join without requiring a large program download. Some of our users are not tech-savvy, and yet have little to no issues using Zoom for our needs. It is easy and self explanatory to share a screen, a window, or just your computer sound.
What do you dislike about the product?
The only thing that I don't love could very well be a "PICNIC" (Problem in Chair, not in Computer). When sharing something with multiple monitors, the Zoom video screen becomes no longer visible. With a large group, it would be good to see both what is being shared, as well as the attendees.
Secondly, just as a caution, not really a problem. Be careful when sharing specific windows. If the chat, etc float over top, the other attendees will see a black box covering that area of the shared material.
Secondly, just as a caution, not really a problem. Be careful when sharing specific windows. If the chat, etc float over top, the other attendees will see a black box covering that area of the shared material.
What problems is the product solving and how is that benefiting you?
The biggest thing that Zoom has helped us with is staying in contact with our members that are throughout the world. Phone calls are great, but seeing people in video is so much better. The communication is wonderful.
Hands down the best
What do you like best about the product?
I was shocked with the quality of Zoom after the horrible experience with other platforms. I've been using zoom for years and was impressed with the speed in which they upgraded and improved post 2020 when everyone started using zoom from home. I'm now a Zoom lifer!
What do you dislike about the product?
Nothing, I look forward to seeing what perks Zoom comes up with next to keep at the top of the comeptition. They have yet to disappoint.
What problems is the product solving and how is that benefiting you?
Having a reliable connection with current and potential clients. I have not been able to get this from any other platform.
The most reliably videoconferencing platform
What do you like best about the product?
Zoom literally saved our company during COVID. We used to use WebEx and it always had issues and we needed an IT tech and wasted 15 minutes every time to start. This was never an issue with Zoom and we have moved everyone over to Zoom. We even bought the Zoom conference room equipment after COVID and really like it!
What do you dislike about the product?
Not much to dislike. Maybe the background library can be extended a bit and have more options. Also the face detection is not perfect and it's obvious that there's a background being used. I like having this option in general as by background is not always tidy but this is a feature that can be improved.
What problems is the product solving and how is that benefiting you?
We had to all move to work remotely when COVID happened and had to go 100% remote. Zoom helped us with a cost effective and scalable way to grow and survive the pandemic. Quite literally for our company!
Zoom is extremely practical.
What do you like best about the product?
As an attorney, it helps with efficiency and allows for greater flexibility in scheduling as events do not have to be in person. Ease of scheduling is great. Very functional platform. Definitely, the platform that I prefer.
What do you dislike about the product?
Break out room are only available when using either a desk top or a laptop not on any mobile devices, such as iPads. I would like that function to be available on these other devices.
What problems is the product solving and how is that benefiting you?
Since the onset of the pandemic, this platform has allowed our business to continue to operate. Our overall performance has been helped because it allows for less travel time to Court.
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