Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless Video Conferencing and Seamless Collaboration
What do you like best about the product?
Zoom makes video conferencing easy, interactions and collaboration fun, and the platform is well-received by many in the business community. Installation is a snap. I use Zoom about half the time and I use MS Teams the other 50% of the time. Zoom works very well!
What do you dislike about the product?
Sometimes Zoom workplace has a hard time launching from the browser trigger but I think it is the office secruity policy that causes the issue and not Zoom.
What problems is the product solving and how is that benefiting you?
Zoom helps make it easy to connect and interact with people from anywhere in the world. It is great for webinars, meetings and conferencing.
Effortless Collaboration and File Sharing Made Simple
What do you like best about the product?
This platform is straightforward and makes it simple to connect with colleagues and share information or files efficiently.
What do you dislike about the product?
So far, I haven't encountered anything I dislike about Zoom Workplace.
What problems is the product solving and how is that benefiting you?
None at this time.
Effortless Remote Meetings and Seamless Team Connectivity
What do you like best about the product?
Able conduct meetings from anywhere and connect staff from different locations
What do you dislike about the product?
I do not have any issues with the product
What problems is the product solving and how is that benefiting you?
Bringing my team all together
Versatile Meeting Tools and Effortless Client Accessibility
What do you like best about the product?
It has so many tools that can be used during meetings and since it’s widely used it’s accessibility for clients is easy.
What do you dislike about the product?
I don’t have much that I dislike! It’s a great app to use for so many things.
What problems is the product solving and how is that benefiting you?
Solving the screen sharing aspect when chatting with clients, which is super beneficial when talking through their information together.
Exceptionally User-Friendly Experience
What do you like best about the product?
Zoom has proven to be both user-friendly and efficient when it comes to managing all of my meeting schedules.
What do you dislike about the product?
As far as I can tell, Zoom doesn't have any drawbacks.
What problems is the product solving and how is that benefiting you?
Streamlining our office communication has made it easier to connect with colleagues, even those located in different parts of the world.
Makes Online Teaching Effortless and Effective
What do you like best about the product?
I can teach my students easily through this app during online mode due poor aqi.
What do you dislike about the product?
Zoom has recently changed its setting to lower hands to clear all feeebacks, which I don't like.
What problems is the product solving and how is that benefiting you?
I am able to teach my kids during online mode due to poor AQI, it's not affecting my teaching time, also due to its sharing features and allowing up to 100 participants at once I am able to teach lot of students have wonderful interactions together also share screen at once for all.
The Ultimate Hub for Seamless Remote Collaboration
What do you like best about the product?
This platform serves as a central hub where we seamlessly bring together all our meetings and discussions, which is especially valuable in this new era of working from home. It allows us to interact with colleagues and customers on a daily basis, making communication both easy and effective. The suite of features is robust, helping us ensure that operations run smoothly and that everyone stays informed.
What do you dislike about the product?
There is absolutely nothing I dislike about it. It is simply amazing!
What problems is the product solving and how is that benefiting you?
This platform lets us schedule meetings directly, so we don't have to manage multiple accounts.
Zoom Workplace-All in one collabration tool
What do you like best about the product?
I like Zoom Workplace because it is seemless flow between chat, meetings and calls, meeting reliability and simplicity and it has strong async+sync balance.
What do you dislike about the product?
There are few things which I dislike about Zoom Workplace which is sprawl feature plus team chat isn't as intuitive as best-in-class chat tool.
The settings and control are fragmented and AI features lacks transparency sometimes.
The settings and control are fragmented and AI features lacks transparency sometimes.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of fragmented work by bringing meetings, chat, calls, and collaboration tools into a single, reliable platform, reducing the need to constantly switch between apps and lose context.
Simplicity and Reliability at Their Best
What do you like best about the product?
Simplicity and reliability - the recordings are on point, the workspace is easy to use and I am easily able to access recordings I create for my clients outside of meetings.
What do you dislike about the product?
If you are late to a meeting, the auto-record does not kick in, but acts as if it does, then you don't have the recording at the end of the call.
What problems is the product solving and how is that benefiting you?
Cost of having to have another AI recorder for meeting notes/transcription. It helps me with my day-to-day routine and delivers me simple links to connect to meetings.
Reliable video meetings that just work
What do you like best about the product?
The best part about Zoom is how simple and reliable it is. Meetings start quickly, audio and video quality are consistently good, and features like screen sharing, chat, and recording are easy to use even for non-technical users. It works well across devices, which makes collaboration smooth.
What do you dislike about the product?
Sometimes the desktop app feels a bit heavy and consumes more system resources than expected. Also, certain useful features are locked behind higher pricing tiers, which can be limiting for smaller teams. Occasional updates can be disruptive if they happen right before a meeting.
What problems is the product solving and how is that benefiting you?
Zoom helps us avoid delays and miscommunication when working with remote teams or external clients. It makes scheduling and joining meetings quick, reduces back-and-forth emails, and keeps discussions clear with video and screen sharing. Overall, it saves time and helps us make decisions faster without needing everyone in the same place.
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