Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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A true blessing during COVID
What do you like best about the product?
We have been able to set up a church group with members literally from all over the world -- Australia, the UK, Saskatchewan, among others. During COVID this has been a spiritual lifeline, which continues even now.
What do you dislike about the product?
We have not been able to coordinate music and singing in real-time, so any music has to be pre-recorded. We have also experienced audio issues in recording to the cloud.
What problems is the product solving and how is that benefiting you?
I'm not aware of issues affecting me and my use of Zoom. The ease of use has been a definite advantage. I have also worked for an organization that holds regular webinars, and the various features Zoom offers, such as screen-sharing and polls, have been an excellent resource.
Zoom is an amazing vehicle to see friends, family and conduct business
What do you like best about the product?
Zoom is user friends for all ages. Love ya ng filters to blend wrinkles, being able to edit titles, screen share and adjust lighting.
Better than Facebook messanger, as zoom allows us o screen share and gallery view to we can see host and presentation at the same time
Better than Facebook messanger, as zoom allows us o screen share and gallery view to we can see host and presentation at the same time
What do you dislike about the product?
Passwords.
Sometimes using zoom on different devices doesn't allow you to switch.
Sometimes if a meeting is already in progress it won't allow you to join - the message says "host has an other meeting in progress"
Sometimes using zoom on different devices doesn't allow you to switch.
Sometimes if a meeting is already in progress it won't allow you to join - the message says "host has an other meeting in progress"
What problems is the product solving and how is that benefiting you?
Since COVID, our business expanded 160% with ability to serve clients across North America from the comfort of our own homes. With the added option of wearing pants lol
Fast, Efficient and Easy to use for employees and clients
What do you like best about the product?
Convenience and a platform that allows us to review drafts through screen share or record discussions which allow client to view again as needed at end of the meeting. Wonderful teaching tool as well for our case coaching.
What do you dislike about the product?
Sometimes there's connection issues which delay the start of a meeting. We have figured out that logging out and logging in by those joining will usually resolve the issue. Host has to be logged in first. Otherwise guests are stuck in limbo.
What problems is the product solving and how is that benefiting you?
Allowing one attorney to meet a client who cannot travel to meetings. Allowing clients the option to go over draft documents through screen share and making real time edits to drafts.
Best video conferencing tool ❤️
What do you like best about the product?
Audio feature , video feature , feature to remove someone from meeting and the graphics are best secondly the smoothness of the app is ultimate thing aa compared to other platforms
What do you dislike about the product?
Sometime it is unable to connect even after having good internet connection so this is the most disappointing and most irritating thing which i personally dislike.
What problems is the product solving and how is that benefiting you?
Zoom is solving the most famous problem by interacting virtually so that we can connect with the clients and have their query solved for those who are so far away by presenting them all the data
Classes
What do you like best about the product?
Zoom is quite easy to set up for use. The ability to schedule meetings ahead of time is extremely helpful. Customers also report ease of use on their end. Sometimes their connectivity is an issue.
What do you dislike about the product?
Using Zoom to teach classes and recording them for future reference at the level of Zoom we have contracted for is limited. I found out the hard way after 6 hours of recording only to find out only a portion of the class was actually recorded. New users often have navigation issues. It is sometimes difficult to assess these problems as there are various devices used in any given session.
What problems is the product solving and how is that benefiting you?
I believe Zoom is continuously assessing ways to better serve customers. I don't have any specifics, however, they do distribute and notify us when there are updates. Whenever we encounter an issue during a broadcast, they do respond with advice.
The ROI On Zoom is insane!
What do you like best about the product?
It's so easy to use that a novice user can easily use zoom. They just have to click a single link.
What do you dislike about the product?
I think they've fixed everything. It's a great product! I do wish they had an easy way to have subtitles show while people are speaking.
What problems is the product solving and how is that benefiting you?
We are a fully remote company, we have employees all over the place. Zoom allows us to conduct meetings with our team members. It also allows my salespeople to get more sales meetings in a day vs meeting in person.
Zoom -the best meeting partner
What do you like best about the product?
Zoom is easy to use ,having default configurations already set which requires zero intervention in settings by user.The quick creation of zoom link makes it faster to share with colleagues .
What do you dislike about the product?
Sometimes even after being logged in,it does log out and does not give option to record the meeting which makes it little annoying sometimes.
What problems is the product solving and how is that benefiting you?
Zoom is solving our communication gap problem from the last two years working from home.All our standup meetings with team and meeting with customer are being held in Zoom.
Works very well for this small Charity
What do you like best about the product?
It is simple and straightforward to use
Simplicity
Simplicity
What do you dislike about the product?
Nothing as it works all the time
It is very reliable
It does all we need
It is very reliable
It does all we need
What problems is the product solving and how is that benefiting you?
We started to use Zoom at the first UK lockdown to run Trustee Board meetings. It worked so well that we spread the use to various groups in the Charity - fundraising, communications and forward planning. It has meant that we have saved money and time both for the charity and for the individual trustees.
User friendliness.
What do you like best about the product?
Easy to navigate. Well known to users. No tutorial needed to use with first timers
Ability to refer to unshared Documents on the laptop while in meeting
Quick responses to customer care email
Meetings with people from different time zones
Ability to refer to unshared Documents on the laptop while in meeting
Quick responses to customer care email
Meetings with people from different time zones
What do you dislike about the product?
Automated customer care chat is sometimes difficult to get answers from
What problems is the product solving and how is that benefiting you?
We no longer have phisical offices. All meetings are on zoom.
Webinars for marketing are held on zoom
Training programs are conducted on zoom too.
Participants from different time zones are able to meet and discuss seamlessly
Webinars for marketing are held on zoom
Training programs are conducted on zoom too.
Participants from different time zones are able to meet and discuss seamlessly
Zoom works for me
What do you like best about the product?
When Covid-19 struck we wanted to continue worshipping together without being in the same room. Zoom seemed like the best choice. Folks at home could not only watch worship but share prayer concerns. I could talk to the children during children's time and they could respond. We thought we were only providing an option for Covid but the Zoom audience has been growing even after we return to in-person worship. Shut-ins, snowbirds, vacationers and folks that have moved away all attend on Zoom. The weather is bad, people log on.
What do you dislike about the product?
The only downside was one Sunday morning when the Zoom dropped offline. No church that week.
What problems is the product solving and how is that benefiting you?
We have had people in quarantine able to attend meetings.
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