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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Durgesh T.

Effortless Remote Training and Demos with Seamless Hosting

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I use it for giving training and demo of my software. The best thing is i can make my invites as a host and ask for the remote access. It makes it very easy to work remotely.
What do you dislike about the product?
There isn't such thing that i dislike. But when ever we start a meeting from a meeting link it ask me to download the app and if i already have a app then also it asks me from where to join the meeting. It should choose by itself and start the meeting.
What problems is the product solving and how is that benefiting you?
We are a saas company and we need to give demo and training virtually. Zoom helps a lot in that and make the process seamless. It fullfills my need in my sales process.


    junior o.

Zoom Workplace is Friendly but Professional.

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most about Zoom Workplace is how it unifies communication and collaboration within a single, dependable platform. The seamless transition between meetings, chat, and shared workspaces streamlines teamwork, making it both quicker and more organized. This integration minimizes obstacles, maintains conversations within their proper context, and ensures that teams remain connected, regardless of whether they are working remotely or together in person.
What do you dislike about the product?
One downside of Zoom Workplace is that the sheer number of features and notifications can sometimes feel overwhelming. It often takes a while to learn how to adjust and personalize the settings to minimize distractions. Furthermore, having chats, channels, and meetings all integrated in one platform can occasionally make it more difficult to quickly find previous conversations or files.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has significantly improved my communication with colleagues, allowing me to connect quickly through meetings or chat without unnecessary delays or misunderstandings. I also appreciate how having all the necessary tools in one platform saves time, as I no longer need to juggle multiple apps or constantly switch contexts. The shared channels and meeting spaces are especially helpful for keeping everyone aligned, making it easy for the team to stay updated with files, decisions, and important information. Additionally, Zoom Workplace supports my need for flexibility, enabling me to collaborate effectively whether I am working remotely, in the office, or on the move, without being restricted to a single location.


    Nicole B.

Zoom Workplace Great for Business Meetings

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy it is to use & how seamlessly it operates
What do you dislike about the product?
There isn't anything that I dislike about Zoom Workplace
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the need for hosting business meetings & that benefits me by facilitating necessary work meetings


    Rajendra M.

An Easy-to-Use Collaboration Tool That Delivers Results

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
best about Zoom Workplace is its simplicity and reliability. It brings meetings, chat, calls, and collaboration tools into one easy-to-use platform, which improves productivity and communication. The stable performance, high audio/video quality, and seamless integration with calendars and other tools make collaboration efficient, whether working remotely or in the office.
What do you dislike about the product?
While Zoom Workplace is generally effective, occasional connectivity or performance issues can occur, especially on lower bandwidth networks. Some advanced features are available only in higher-tier plans, which can increase costs. Additionally, managing notifications across chat, meetings, and calls can sometimes feel overwhelming, and deeper customization options for workflows and integrations could be improved.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve communication and collaboration challenges by providing a single platform for meetings, messaging, and calls. It reduces delays caused by scattered tools, improves team coordination, and enables faster decision-making. This benefits me by saving time, improving productivity, and ensuring clear, reliable communication with internal teams and customers, regardless of location.


    Barath P.

AI Meeting Transcription Makes Collaboration Effortless

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
The AI feature to transcript a meeting is amazing.
What do you dislike about the product?
Should be able to use the whiteboard more effectively.
What problems is the product solving and how is that benefiting you?
Conferencing, sharing screens, AI features are all making life easier for me.


    Ramanpreet K.

Best online meeting app ever

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
Zoom workplace app is one of the best apps and with this app you can organize meetings online for school colleges and for offices
What do you dislike about the product?
The time given for the meeting is very short that is 40 minutes free..but if you want unlimited time you have to pay for it
What problems is the product solving and how is that benefiting you?
It solves the problem of online meeting as it make it so easy and convenient for the organizers to organize the meeting


    Hailey P.

Essential for Balancing Work and Study

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for my online classes and appreciate how it allows me to balance my work life with my student life. It's easy to use and access, making it a blessing during presentations. I really like the screen sharing feature and the ability to have my camera on simultaneously, which helps me maintain eye contact during presentations. Setting it up and navigating through the app is super easy. I enjoy using Zoom more than other platforms like Google Meet.
What do you dislike about the product?
The only thing I dislike about Zoom can be the occasional lag during classes. Zoom has cut some classes short by ending the meeting mid class.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for balancing school and work life. It lets me share my screen and camera during presentations, which is crucial. It's easy to set up, navigate, and enhances my class presentations. However, occasional lag can disrupt classes.


    Justin A.

Over Zoom has been a tremendous blessing and game changer

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
The integrations with outlook to be able to schedule meetings and being able to integrate it with lives.
What do you dislike about the product?
Sometimes the integrations get a little wonky
What problems is the product solving and how is that benefiting you?
The ease of being able to meet remotely with busy schedules.


    Tessie L.

All-in-One Communication Hub That Simplifies Collaboration

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
It centralizes communication (meetings, chat, calendar, phone) in one place, reducing the need to switch between tools. Also, Zoom meetings are reliable, easy to join, and familiar to both internal teams and external collaborators.
What do you dislike about the product?
Chat and document collaboration are less powerful compared to dedicated tools like Slack or Google Docs.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps cut down on tool overload by keeping meetings, chat, and scheduling in one place. It makes it easier to stay aligned with teammates and loop in external partners without jumping between platforms. Having reliable meetings plus recordings and summaries also helps with follow ups and lets me catch up quickly if I miss something, which saves time overall.


    Alana P.

Intuitive All-in-One Platform for Seamless Communication

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I like how Zoom Workplace brings everything together in one platform. The video meetings are reliable and easy to use, and I really enjoy the chat and calendar integration because it helps keep communication organized throughout the day. It allows me to quickly see availability, schedule meetings, and follow up through chat without leaving the platform. It saves time and improves response speed. The initial setup of Zoom Workplace was very easy and straightforward. The platform is intuitive, and most features were ready to use right away without needing much technical support.
What do you dislike about the product?
One area that could be improved is occasional connectivity or audio issues, especially during peak hours. Sometimes notifications can be delayed or missed, particularly when switching between chat and meetings.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps me communicate efficiently with clients and coworkers, solving issues with missed calls, delayed communication, and coordination by allowing easy calling, messaging, and follow-ups in one place.