Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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The iPhone of web meeting tools
What do you like best about the product?
The platform is very intuititve to use. I can easily add a Zoom in my Gmail without opening another window. Its superior in that you can screen share but still see the person(s) you're screen sharing with.
What do you dislike about the product?
If a computer was used by another Zoom user their name is sometimes listed instead of mine on my Zoom. Only a consideration if multiple folks use the same device.
What problems is the product solving and how is that benefiting you?
Keeping my business running even with COVID closures. Making me more efficient with my time by giving me a way to meet with prospects without wasting time commuting to meeting locations.
Zoom or bust!
What do you like best about the product?
Ease of use. Setting up a meeting is simple and everyone knows how to use Zoom. I can set up a meeting where there is zero friction to joining, which I just can't do on other platforms.
What do you dislike about the product?
Sometimes scheduling a meeting in the app can be a little buggy. I like to have a meeting passcode instead of a waiting room, and sometimes when I select that option, it still thinks I need a security option.
What problems is the product solving and how is that benefiting you?
Meeting with people who aren't in our office – without having to go to their office! We have a weekly meeting with some of our team members who are in the field, and they're able to join without needing to stop what they're doing to commute to a meeting.
Easy way to stay connected virtually
What do you like best about the product?
Ease of use, video and sound quality are the main things I appreciate with Zoom. I also love the recurring scheduling feature and the integration with Google calendar.
What do you dislike about the product?
I think the screen share limitation is the only thing I can think that i dislike. I wish there was an option to set up a meeting with allowing to share before the meeting starts.
What problems is the product solving and how is that benefiting you?
Our employees are remote, and zoom solves the problem of not having to be in an office to meet with each other. We set up a zoom office and work with each other all day.
All around a great tool!
What do you like best about the product?
At this poing its been a while since its been a leader in its category so I would say that most people will use it without major complications. Other tools like Teams is not as intuitive.
What do you dislike about the product?
Im not a fan of the "Dashboard Interface" at least in Mac it gets lost while on a call. It should be a part of the interface and not require multiple windows.
What problems is the product solving and how is that benefiting you?
Its allowing for a faster response with a client. Especially when sharing screen and explaining visually things to another client/user.
Excellent video calling platform for small businesses
What do you like best about the product?
Ease to schedule meetings; Easy for non-tech savvy people to start using; Very good video and audio quality even on low bandwidth or mobile networks; Video quality is awesome (they make me look better than I look :))
What do you dislike about the product?
Pop-up to admit people could have been better. Also people are waiting in the room but Zoom is slow in showing them in admin room. This feature kills 2-3 minutes of meetings.
What problems is the product solving and how is that benefiting you?
Less travel; easy to get on people's calendar; Have meaningful conversation than phone as it provides good solid video calling; Easy to share desktop; Easy to manage conversation even in large meetings with mute control by host
Zoom is a MUST have business tool which just works, unlike Teams.
What do you like best about the product?
Zoom's platform just works across devices: Windows 11 Pro, iPadOS, and iOS. Anytime I get a Teams invite I decline and resend the same invite via Zoom.
What do you dislike about the product?
It's too difficult if you have multiple speakers hooked to your computer. There should be a default Zoom setting for 1) Docked, 2) Undocked, etc.
What problems is the product solving and how is that benefiting you?
Keeps teams and vendors connected.
Great product; Great Solution
What do you like best about the product?
Zoom is a great way to set up meetings for potential prospects and current clients, easy to use and has great features. I especially like the screensharing. I think it's better than the competitor because the video conference is clear and it looks very professional.
What do you dislike about the product?
Nothing negative except some clients can't use Zoom in their organization which affects us sending meeting invites to current prospects and clients. Apart from this, I am enjoyhing the product.
What problems is the product solving and how is that benefiting you?
One platform to organize meetings, record meetings and meet with other colleagues. I believe it's more productive than Google Meets because it's easy to record meetings, share screens, and invite others.
Love zoom
What do you like best about the product?
I participate in several statewide organizations And live two hours south of where most folks live. Zoom makes it easy for me to participate in meetings
What do you dislike about the product?
I think virtual meetings have taken a bit of the social aspect away from being in person but that's just generally speaking
What problems is the product solving and how is that benefiting you?
Making my day easier with less out of town travel
Great for small business, especially during the pandemic!
What do you like best about the product?
We love that it helps keep our small business connected! We implemented Zoom during the pandemic, and it is something we will keep. Allows for quick communication and meetings! This is software that we will continue to use for years to come. This especially helps our management team when we need to have quick meetings without having to go to another location or bring our laptops across the building to show someone something. We can conveniently screen share on a live video chat, invite others as needed, etc. We have also utilized zoom for our Human Resources needs including being able to conduct efficient first-round virtual interviews for potential candidates! This has helped us save time and money. Another good aspect is that it helped keep morale up when we couldn't work together during the pandemic and when we had staff working from home. Allowed teams and departments to stay connected, have conversations, and get answers/help quickly from a group in a live chat, vs. a very slow email chain. Also appreciate that it integrates with outlook, therefore making setting up emails very easy! We also tested it out against Microsoft Teams and we chose Zoom as it has better video/sound quality
What do you dislike about the product?
Don't have anything to complain about. The initial setup/management was a bit confusing at first, but we have figured it out over time. And I'm sure it will get better. We did have to remove the "GIFS" as they were being over-utilized.
What problems is the product solving and how is that benefiting you?
We don't have any issues. However, I do recall that the onboarding during the pandemic was fairly quick and reliable. We were up and running within a day or so with our entire company!
Save time and money
What do you like best about the product?
I love zoom because I can meet with clients from home or car. I can save the meetings and share screens. I do not have to be stuck in rush hour traffic to make it to the office for an early meeting. In fact, I don't have to go to work every day so I save gas. This is a great option.
What do you dislike about the product?
Sometimes the volume is weak. Sometimes users are not sure how to turn on the volume or microphone
What problems is the product solving and how is that benefiting you?
I do not have to physically come to the office, thus saving gas and traffic frustration. Easier to connect with overseas or out-of-state clients.
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