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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Non-Profit Organization Management

Very user friendly and has a lot of features for virtual groups, teams and even conferences!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I like that you can use reoccurring meetings feature. Additionally, the chat is accessible and has reaction butons to utilize when facilitating virtual meetings.
What do you dislike about the product?
You need the paid version to have access to all features. The free version has time and number restrictions. Also you must remember to click share sound when sharing audio, otherwise others may not be able to hear it.
What problems is the product solving and how is that benefiting you?
Zoom is helping us solve accessibility issues, needing transportation and childcare for volunteers to attend meetings are no longer problems of ours! Zoom is easily accessible via mobile devices, tablets, and laptops which is helpful for a more significant reach for our meetings.


    Amy C. N.

Highly valuable service!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I have been consistently using Zoom in my coaching and consulting businesses since 2015. It's been a fabulous way for me to serve clients both locally & at a distance and be able to pick up on all their non-verbal body language as well as hear what they have to say. I find Zoom to be incredibly reliable which is hugely important to me.
What do you dislike about the product?
I can't think of any downsides. It's a highly reliable and scalable platform.
What problems is the product solving and how is that benefiting you?
Zoom helps me stay connected with my clients both locally & at a distance. It's a great way for me to "read" between the lines when working with clients and is a huge time saver. I rarely meet with existing clients in person unless we are socializing.


    KB T.

Zoom is the best

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I love that I can have family meetups since we all live in different states. We can see and hear each other clearly and it makes the time we spend with each other priceless.
What do you dislike about the product?
I wish the free version was more that 40 minutes but the paid version comes at a great price so it makes up for it
What problems is the product solving and how is that benefiting you?
None


    Melanie S.

Provides Important Work & Personal Connections

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I really like the ease of use and intuitive interface. I like that I can see people in light of the pandemic and personal health risks. It provided a way to get social and complete work without risk.
What do you dislike about the product?
I don't like the screen sharing limitations--not being able to see the chat/participant list while presenting. You are almost required to have a second person monitor the chat features and hands being raised. Also, for PPT users, I can't use the notes features now.
What problems is the product solving and how is that benefiting you?
I'm finally seeing people I've worked with across the country for years but have never met face to face. It also allowed us to hold a remote COVID-safe service for a family member that died.


    Michelanne H.

Zoom to the rescue!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom makes my life easy! It saves the time from trying to coordinate in person meetings when everyone's schedule makes that difficult. Need to meet quickly? Zoom! Need particpants from different locations to see each other face to face? Zoom!
What do you dislike about the product?
I don't think there are any downsides. Zoom serves all of my needs and I do not have any complaints at all. I am happy with Zoom and I cannot think of anything that needs changed.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of trying to coordinate in person meetings. There is not the need to accomodate for drive time. We are definitely more productive using zoom as we can jump straight into a meeting without having to commute to a mutually convenient physical location.


    Wallace W.

Great for both work and school

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
It's simple to use and everyone is using it too, so it makes it really easy to have meetings
What do you dislike about the product?
I wish there was a way to add recipients and directly email them in the Zoom platform instead of copying the link or downloading the ICS file
What problems is the product solving and how is that benefiting you?
Saves me time when I have to meet clients and before it was just done in person only


    LIZET M.

Zoom Fanatics!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
First of it's FREE! who doesn't love using a program that is free?
We also like zoom best because it can hold a large audience. It is also very easy to use. We don't have technical issues or connecting issues
What do you dislike about the product?
There isn't anything that I can dislike about Zoom it has not given me or our company any issues. It works just great. Maybe if I had to say anything negative about it, it would be that you have to download an app. I already have too many apps on my phone
What problems is the product solving and how is that benefiting you?
Zoom is solving a variety of problems for us. The main one would be communication. We all get to communicate properly and easily. It benefits us because we get to listen to what our clients want and keep them happy.


    Steven W.

Top tier all in one video conferencing suite

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Sharing my screen with clients showcasing our products as they follow through on their own screen.
What do you dislike about the product?
40-minute free zoom timer can be cumbersome when a non-paid user creates a meeting, even if the meeting consists of paid users the meeting may end short.
What problems is the product solving and how is that benefiting you?
More personal business interactions with others despite distance.


    Ian A.

Great virtual experience.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Everyone is familiar with Zoom. Scheduling meetings is no issue. Also easy to quickly download and get first time users to join your meeting and see what you're looking at.
What do you dislike about the product?
It would be nice if having a virtual background was less noticeable. Less tracing around the head when you move your head and hands or swing the chair around at all.
What problems is the product solving and how is that benefiting you?
They're making meetings easier for me by creating flexibility for my clients. Much easier to do meetings with people far away. Also saves local people a trip into my office.


    Jeanette R.

Convenience of remote training

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
ease of platform use and recording is a great tool for our traiing department
What do you dislike about the product?
Subscription needed for longer than 45min calls. Other than that, overall we have been happy with the program.
What problems is the product solving and how is that benefiting you?
Remote training. We can host recorded calls, share screens from facilitator to participant, and break out into additional rooms if further training or other topics are needing to be reviewed. Polls for training is also a valued tool.