Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Super easy and high-quality video meeting service
What do you like best about the product?
It has the functionality that I need including things like recording, sharing and seeing participants.
What do you dislike about the product?
It can be too technical sometimes. There are often too many things that have to be done in order to get into the meeting and to have a good meeting.
What problems is the product solving and how is that benefiting you?
It solves the ability to have a good meeting with someone who is far away without having to travel or come up with some other kind of creative solution.
There's a reason it's become a verb
What do you like best about the product?
There are more sophisticated features at the lower levels that work well for a variety of use cases. I've used it for webinars, one-off meetings with coworkers, and sales calls. Screensharing works well and does enough to prevent embarrassing situations and its easy to control security settings.
What do you dislike about the product?
Scheduling can be funky- I've had users tell me that they can't join, or it's confusing to join, or that the invite is unclear. Otherwise, it's pretty solid. For a new user the vast functionality might be confusing. It can also be confusing to differentiate between tiers.
What problems is the product solving and how is that benefiting you?
While we are less remote than other companies, our biggest Zoom use case has been facilitating client communications with each other. Getting multiple users from around the country in the same place in an organized way can be challenging but Zoom works great, and feels slightly more sophisticated/legit than just hopping on a Google hangout.
Best video conferencing option out there.
What do you like best about the product?
Compared to peers, I find Zoom to:
1. Have better support for green screens than other platforms.
2. Have more mature & stable break out rooms
3. More and stable updates, the platform seems like it's evolving quickly.
1. Have better support for green screens than other platforms.
2. Have more mature & stable break out rooms
3. More and stable updates, the platform seems like it's evolving quickly.
What do you dislike about the product?
Some companies mandate using other solutions, which is unfortunate when I'm a zoom customer because of how I've optimized my setup for Zoom.
Because I use a green screen all the time, and support on other platforms for green screens is so poor, I find that my background is much less compelling when the green screen is down vs when it's up.
While I haven't used them myself, my understanding from other developers is that the Zoom Application Platform is very bad and you should avoid it.
Because I use a green screen all the time, and support on other platforms for green screens is so poor, I find that my background is much less compelling when the green screen is down vs when it's up.
While I haven't used them myself, my understanding from other developers is that the Zoom Application Platform is very bad and you should avoid it.
What problems is the product solving and how is that benefiting you?
Video conferencing, both 1:1 and when delivering workshop presentations.
It has been great!
What do you like best about the product?
Convenience of being able to pivot from An in person meeting to a video call due to a number of circumstances that can arise. Being able to do so quickly!
What do you dislike about the product?
The biggest issue I have seen is user confusion on how to login.
What problems is the product solving and how is that benefiting you?
Well the pandemic definitely helped us pivot our meetings when we couldn't do in person. It's helped us become better at hosting these types of meetings. It has helped me be able to spend more time with my family by eliminating lengthy commutes. Feels more professional and a FaceTime call.
Best Video Platform for Business
What do you like best about the product?
I love how Zoom has a waiting room, the white board feature, the share-screen capability, and the host from desktop or mobile functionality. Zoom is a reliable platform that anyone without an account can still join meetings within.
What do you dislike about the product?
I don't like that if I am an alternative host on one meeting, I cannot host another meeting simultaneously if the primary host has started a meeting at the same time. This has been a problem on numerous times for my company and results in chaotic meeting starts.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of different team members in different time zones working together. My company is seamlessly able to host meetings with our employees and subcontractors around the country.
Great for teaching music
What do you like best about the product?
Zoom has come a long way with sound capabilities. Using original sound as well as the option to toggle sensitivity within noise suppression has made it my go to for remote music teaching.
What do you dislike about the product?
The worst thing about Zoom is that kids are sick of it by now. Zoom itself has no downside for me in my line of work, but after the pandemic many kids now hear "zoom" in a negative way
What problems is the product solving and how is that benefiting you?
Zoom allows me to service clients from around the globe, making my potential sales pool vastly larger than by just teaching in a brick-and-mortar.
Success in business since 2015
What do you like best about the product?
I have been using zoom since before the pandemic and it has allowed for greater ease in connecting with my business partners, no matter where they are in the world.
What do you dislike about the product?
Sometimes, when wifi isn't so good and I or my business partners/prospects need to use the call in feature, it is sometimes difficult to locate that number. I would love to see more that allows for an ease to call in with louder/bigger font.
What problems is the product solving and how is that benefiting you?
Zoom has solved the problem of not being able to be time-location-free. This is a platform that connects everyone, from anywhere! my business has absolutely increased while using zoom.
Zoom Meetings
What do you like best about the product?
I have been using zoom since the start of 2020 and it has been a complete game changer for meeting with clients all over. Every upgrade has been beneficial and I highly recommend to anyone trying to expand their business virtually.
What do you dislike about the product?
Can be tricky for some older users when having to download to phone if they're using their mobile device
What problems is the product solving and how is that benefiting you?
Zoom is helping solve meeting with a range of people all over the state without having to travel, therefore making my time more useful and expanding my business.
Easy to use as facilitator and easy for my Zoom guests who aren't frequent video meeting attendees
What do you like best about the product?
I like resolution options, the ease of sharing my screen, and the ease for others to take over and share theirs. Mic settings are better than competing products
What do you dislike about the product?
Aspect ratio I'd like to adjust as needed sometimes
What problems is the product solving and how is that benefiting you?
Pre pandemic I did more face-to-face and now clients are preferring video and Zoom by far the preferred app
Zoom has made a huge difference in our ability to work remotely!
What do you like best about the product?
Ease of meeting scheduling, ability to control various settings related to meeting formats, ease of connectivity to multiple users and familiarity with even those that aren't computer savvy.
What do you dislike about the product?
No major downsides at all. We prefer it to other applications we have tried because of its usability. the only negative is that sharing screens can be cumbersome at times.
What problems is the product solving and how is that benefiting you?
Zoom is allowing us to work remotely and conduct business and meetings with partners without having to meet in person, saving time and money and allowing us to expand our reach!
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