Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Business made Comfortably
What do you like best about the product?
I appreciate the fact that you are able to work remotely just by using zoom! It's very user-friendly and takes seconds for any urgent items or emergencies. It was a lifesaver during the pandemic!
What do you dislike about the product?
The biggest complaint has to be the fact that you cannot schedule multiple meetings at the same time with one account. For example, our company uses zoom for almost all our meetings and always struggles to schedule around everyone's schedules.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of trying to meet deadlines when other may be out of town or have to work from home for health reasons. It helps to grow business networks and reach conclusions faster.
Great!
What do you like best about the product?
I love zoom to connect as we have an international team. It is very easy to use, very easy to set up meetings, and very easy to use as a first timer. It's a lot simpler than Google meet and I don't ever see the company changing to a competitor
What do you dislike about the product?
I have constant issues where the zoom extension for Google Chrome crashes or zoom links do not update when a meeting is moved and no one is able to access the meeting.
What problems is the product solving and how is that benefiting you?
I am unaware of any problems that zoom has solved that have benefited me
Zoom is the best video conferencing software
What do you like best about the product?
The capability to share your screen, the reactions, the integrations- everything!
What do you dislike about the product?
I don't love Zoom chat.. the recent ability to save it afterwards is a nice feature, but the lack of emojis/reactions, etc. make it a weird adjustment when you're used to really complex communication tools like Slack, Teams, etc.
What problems is the product solving and how is that benefiting you?
Face-to-face time with my colleagues in our otherwise completely async+remote environment is an absolute game-changer. Having real-time conversation, seeing other peoples' worlds- it's great :)
I use zoom almost every day. My business is 100% remote for clients and team.
What do you like best about the product?
It easy to use and integrate with other programs. Plus most people already have a zoom account.
What do you dislike about the product?
I use Google calendar for scheduling so the hardest thing is that I can't replace the Google meet with Zoom, I can only add Zoom link to location.
What problems is the product solving and how is that benefiting you?
My business is 100% remote. Zoom alows me to meet with clients and staff.
Robust communication platform
What do you like best about the product?
The pricing structure is fair and straightfo
What do you dislike about the product?
The pricing structure is fair and straightforward. I appreciate the ease for scheduling video conferences and the ability to collaborate proactively with colleagues
What problems is the product solving and how is that benefiting you?
Zoom is making the coordination of geographically desperate work groups easy and convenient. It is also allowing us to share and collaborate across multiple platforms
Fast, reliable, clear audio and visual.
What do you like best about the product?
Their support has always been top tier. We are consistently pleased with the audio and visual clarity when hosting webinars through Zoom.
What do you dislike about the product?
Sharing music on our webinars can be very difficult sometimes - it does not come through when the host plays it on the webinar, despite troubleshooting beforehand.
What problems is the product solving and how is that benefiting you?
We are a remote company and always host our client meetings, webinars, and internal meetings with our sales team via Zoom. This provides a much more personal experience than a phone call, as we can see each other face to face.
Love having my account, using Zoom every day
What do you like best about the product?
Reliable, user-friendly, so many options, and I appreciate the updates.
What do you dislike about the product?
Occasionally glitchy but I think that's more to do with personal internet connections than to do with Zoom.
What problems is the product solving and how is that benefiting you?
Love not having to leave home for meetings, lunches, or coffees, it saves me time and energy while still allowing me to get done what I need to get done.
A Great Tool that keeps getting BETTER!
What do you like best about the product?
Zoom provides us with a way to stay connected to colleagues, we are able to reduce travel time and increase collaboration. Zoom Webinar has provided an additional avenue for training.
What do you dislike about the product?
The downsides are very few, and in reality, are often not Zoom related. We all know we are reliant on the web, sometimes connections get unstable or funky. If there is a way to reduce the bandwidth nneeded and maintain or increase features that would be great!
What problems is the product solving and how is that benefiting you?
We had been using Zoom prior to the pandemic. The pandemic pushed us to utilizing it for a wider variety of reasons. Zoom kept our team safe, it provided connection and support our mission at work.
Better than other services
What do you like best about the product?
It just works, more people are familiar with it, quick download and setup.
What do you dislike about the product?
Not much to dislike after we figured out some crossover issues from the free account to our paid account.
What problems is the product solving and how is that benefiting you?
We had some problems with calls disconnecting early on, but we got on the horn with support and they figured out what was going on and got it fixed.
The best video conferencing solution
What do you like best about the product?
It's easy to use, fast and responsive. I love that I can have a custom URL that never changes, so it integrates well with calendar apps like Calendly or Hubspot Meetings.
What do you dislike about the product?
The only downside is having to download the app if you're a first-time user, but it's not that big of a deal and once you have the app, you don't have to download it again.
What problems is the product solving and how is that benefiting you?
My company uses Zoom for internal and external meetings. It was wildly easy to implement across the team and makes users more productive. We love Zoom and couldn't imagine trying to live without it.
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