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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
    0
  • 2 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Leigh R.

Effortless to Use with Professional Quality

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use. Professional quality. How it works with outlook.
What do you dislike about the product?
The screen that shows all the participants changes when you go to share the screen. Would like it to stay the same.
What problems is the product solving and how is that benefiting you?
Quality application to host meetings without having to do it person.


    Civic & Social Organization

Essential and Familiar Video Conferencing for Seamless Remote Meetings

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
It's a video conferencing tool that everyone is familiar with and is important when we can't meet in person for meetings.
What do you dislike about the product?
You need to keep the version up to date or you may not be able to join the meeting.
What problems is the product solving and how is that benefiting you?
We have staff in various locations and Zoom allows us to meet regardless of where we are. We are able to be productive without having to drive into the office.


    Lisa K.

Effortless Customer Meetings and Screen Sharing

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate being able to meet with my customers and share my screen to assist them with any questions or issues they might have.
What do you dislike about the product?
I have no complaints whatsoever. I truly love everything about it.
What problems is the product solving and how is that benefiting you?
Having the ability to view my customers' accounts makes it much easier to guide them through any issues or assist with their workflows.


    Ni .

Perfect Tool for Business Communication

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace to host Zooms for business, particularly for 1 on 1 sessions. I find it to be an easy way to manage communication within my business. I really like the group calls and 1 on 1 chats, it just covers everything I need. It's great for business, and I genuinely love it. The initial setup was easy, and I would definitely recommend it, giving it a 10 out of 10.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
Zoom Workplace provides an easy way to manage communication within my business, great for hosting group calls and 1-on-1 chats.


    Gustavo P.

Intuitive and Stable Platform That’s Effortless to Use

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to use. Intuitive and has a great core for the stabilization of the calls and the workplace.
What do you dislike about the product?
On the free side, there is no warning when a meeting is about to be finished .
What problems is the product solving and how is that benefiting you?
Communication with clients and between workmates.


    Lisa E.

All-in-One Collaboration Made Effortless

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I like Zoom Workspace because it brings meetings, chat, and collaboration into one simple place, making teamwork faster, clearer, and more connected whether I’m working remotely or in the office.
What do you dislike about the product?
I appreciate Zoom’s reliability and the range of features it offers. However, I sometimes find the workspace a bit cluttered, as the settings and options are distributed in a way that can make navigation and efficient customisation take a little extra time.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves several key problems that are especially relevant in the third sector, where budgets are often tight and teams are spread across different locations.

One major problem Zoom Workplace addresses is the high cost and logistical challenge of in-person meetings. Travel expenses, venue hire, and time spent commuting can quickly drain limited resources. By enabling reliable virtual meetings, Zoom allows organisations to connect staff, volunteers, partners, and beneficiaries without these added costs. This helps ensure that more funding and time can be directed toward core mission activities rather than overheads.

Zoom Workplace also solves the challenge of collaboration across distance. Many third-sector organisations work with remote teams, part-time staff, trustees, and external partners. Zoom’s video meetings, chat, and screen-sharing features make it easier to collaborate, make decisions, and stay aligned, even when people cannot be in the same physical space.

Another problem it addresses is accessibility and flexibility. Zoom allows people to join meetings from different devices and locations, making participation easier for those with caring responsibilities, disabilities, or limited ability to travel. This inclusivity strengthens engagement and helps organisations draw on a wider range of voices and expertise.

For me, Zoom Workplace is beneficial because it enables effective communication while keeping expenses low. It allows our organisation to meet regularly, respond quickly to issues, and maintain strong working relationships without the financial strain of frequent travel or physical meetings. As a result, we can operate more efficiently and focus our limited resources on creating positive social impact.


    Samarthaya S.

All-in-One Collaboration with Seamless Reliability

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
It's all in one collaboration experience. It's reliable video meetings, instant message option, file sharing regardless of location. Additionally, it's interface is intuitive and the option for keeping notes is a great add-on. Also, I have never experienced it's server going down.
What do you dislike about the product?
That it requires and lot of system resources and in addition to that the pricing for addition features is very high. Also it does not allow bulk messaging which could be great help if added.
What problems is the product solving and how is that benefiting you?
It's all - in platform like texting outside organization and video conferencing within organization is great. I don't have to use multiple platforms which waste the time. The notes feature is great, as it helps takes notes on the go while on call with my candidates.


    Carl D.

Effortless Setup and Superior Usability

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I really like the ease of navigating the Zoom Workplace program. It's easily signed in to and navigable, which makes it very user-friendly, even for a basic user. Setting it up was easy.
What do you dislike about the product?
So far I have not found anything I dislike.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is easy to sign in and navigate, allowing even basic users to use it without issues.


    Sergiu N.

High-Quality Video and Audio for Professional Meetings

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
High-quality video and audio make meetings smoother and more professional
What do you dislike about the product?
connectivity problems, lag, or audio/video glitches
What problems is the product solving and how is that benefiting you?
I don’t need to switch between multiple apps to communicate — everything is centralized, which saves time and reduces confusion


    Sajal w.

Essential Tool for Seamless Virtual Classes and Global Connectivity

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
It really help us taking virtual classes for the students, it helps us to connect with the students world wide. Ease to use and implementation and good customer support in the paid version. We use it frequently for classes and it has number of features like, screen sharing, board usage
What do you dislike about the product?
Sometime it lags and in the free version it only allows you to have a meeting for 45 mins, so it is always better to use the paid version
What problems is the product solving and how is that benefiting you?
it helps us to connect with the students worldwide and have a good and strong system as well.