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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 3 star
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  • 2 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Katrina S.

The perfect environment for a meeting that is not in person!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I loved that it was simple to use and easy to operate and join even at the last minute! Even individuals that are not super fluent in using technology have had ease!
What do you dislike about the product?
I would love to find a way that allows for someone to host a meeting and have some attendees join via zoom but in person as well without the reverb. Other than that, its great!
What problems is the product solving and how is that benefiting you?
It is solving the need to be in person for each meeting when that is not always possible. The ability to be able to connect and to share materials is so extremely helpful!


    Matt R.

Connecting made easy

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
With Zoom and the ability to link it with my Calendly and google suite, it makes connecting easier than ever
What do you dislike about the product?
I wish that Zoom and Microsoft Teams could crossover. Since clients use that service instead of Zoom.
What problems is the product solving and how is that benefiting you?
Keeping my calendar organized and allowing me to connect with people around the world in an instants.


    John M.

A lifesaver for remote work!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The best thing about Zoom is that it allows my team to connect quickly and efficiently through a variety of integrations, including Slack and Google Calendar. It is reliable and quick.
What do you dislike about the product?
Honestly, I would say that the only thing I don't like about Zoom is the fact that certain updates create difficult or annoying bugs, which I know happens with any program, but they can be especially disruptive with Zoom updates from what I have noticed.
What problems is the product solving and how is that benefiting you?
Zoom is solving the remote work problem. It allows for quick and effective cooperation from anywhere in the world, in fact I have even been able to attend meetings from flights I have been on with minimum instability.


    Jack E.

Works as Advertised

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
It's fast and easy to use. Also, the reception and connection is exactly what we need for a productive meeting.
What do you dislike about the product?
I don't like having to set the virtual background each time.
What problems is the product solving and how is that benefiting you?
We can have virtual meetings with multiple, displaced individuals and all come together as if we are all in the same room.


    Stacy H.

Great resource for recording training sessions to go back and review.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I love the recording sessions, this way I can go back and review the meetings or the training session I have on zoom.
What do you dislike about the product?
Not being able to put all the emails i want to include in the same area, I have to go from the calendar.
What problems is the product solving and how is that benefiting you?
By being able to share training videos with others in the organization. It saves us so much time.


    Bobbie Ann C.

So easy and handy

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I use Zoom for the groups that I run, classes I teach and for 1-2-1s, both professional and personal. I can arrange to meet with anyone anywhere in the world quickly and easily. With my paid account I can talk for as long as I like.
What do you dislike about the product?
There is the occasional inexplicable glitch although these are rare. They tend not to be Zoom's issue but a connection fault. There is very little to dislike with Zoom.
What problems is the product solving and how is that benefiting you?
Zoom means that I can keep in touch with clients everywhere, jumping on at short notice or making appointments in advance. and with friends and family since I am not living in my home country.


    Robert S.

Better than Everything Else!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is by far the most user-friendly, straightforward video conferencing platform that I've had to use. I don't use in-office or native platforms if I can help it.
What do you dislike about the product?
The initial logging on can be a bit clunky and slow, and the in-meeting features like screen sharing could stand to be more intuitive, but they're no worse than other platforms.
What problems is the product solving and how is that benefiting you?
More than anything it saves time and travel when in-person meetings are not required-and most are not making the entire team more productive overall. Zoom is stress-reducer!


    Ky Trang H.

A mainstay of everyday life.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is very reasonably priced for all the value and convenience it provides in hosting online meetings. The audio and video quality is very good on every device -- smartphone, laptop, tablet, desktop.
What do you dislike about the product?
Zoom has a ways to go in terms of security. Hence my former employer, one of the largest banks in the U.S., used GoToMeeting instead. I have been on numerous Zoom meetings that were bombed by racial slurs.
What problems is the product solving and how is that benefiting you?
I am a real estate investor. I use Zoom meetings to look at houses remotely. I host a monthly support group for landlords on Zoom that people really appreciate. I attend webinars via Zoom nearly every week.


    Digital Traffic F.

Love Zoom.... It saves us so much time..

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
It saves us so much time. We used to drive everywhere and now we can do 10 zoom meetings at the same time we could do one in-person meeting... It also makes company communication easier.
What do you dislike about the product?
Can't say we dislike anything. After using other video conferencing software Zoom is the best.
What problems is the product solving and how is that benefiting you?
Save us time by doing virtual meetings rather than in person.


    Alexandra N.

Best Virtual Meeting Software

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I enjoy how user-friendly zoom is. Other video conferencing software is not as easy to figure out and causes a lot of frustration. With Zoom, I feel that it is very intuitive and I can quickly figure something out even if I've never done it before.
What do you dislike about the product?
The only thing I don't like is that I haven't found a way to quickly switch between Zoom accounts. I would prefer not to have to log out and back in every time, it's quite a hassle. I would love a quick select option that would allow me to choose which account of mine I would like to join the call with.
What problems is the product solving and how is that benefiting you?
I am fully remote, which makes it difficult to quickly get all of the information I need from my superiors via email. With Zoom, I can have them join me for just a few moments and get immediate answers for the questions I have, as opposed to waiting hours for an email response.