Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Very Useful
What do you like best about the product?
Ability to have a conversation across the world. Ease of scheduling. Clear picture and sound. Can be top-half tidy and no one is the wiser on my fashion choices. Can be wherever I choose if I have Wi-Fi.
What do you dislike about the product?
It's more tiring to stare at a screen than at a live person.
It's not intuitive -- sometimes need help to figure out how things work.
I'd like to have more controls when I'm using an iPad.
I'd like to be able to save chat when I'm on an iPad
It's not intuitive -- sometimes need help to figure out how things work.
I'd like to have more controls when I'm using an iPad.
I'd like to be able to save chat when I'm on an iPad
What problems is the product solving and how is that benefiting you?
Breadth of service area: I can have clients around the world -- and do.
Office Expenses: I no longer have to maintain a formal office space.
Reach: Can have one client in the US, one in the Middle East, and one in New Zealand, and they all get equal access
Office Expenses: I no longer have to maintain a formal office space.
Reach: Can have one client in the US, one in the Middle East, and one in New Zealand, and they all get equal access
Favorite video conferencing tool
What do you like best about the product?
I've used Microsoft Teams, Google meet, and Amazon Chime, and Zoom is my favorite. Very easy to use, frequent bug fixes, and reliable.
What do you dislike about the product?
Depending on if you're using the app or the desktop version, using filters or background can be challenging. But not too big of a deal.
What problems is the product solving and how is that benefiting you?
Daily communication with my remote team. Easy to add to Google calendar invites and multiple ways to send an invite. Quick and easy.
Changed my business!
What do you like best about the product?
I love the versatility of helping clients remotely! It allows me to maintain continuity even when issues arise that disrupt business as usual. It also gives me the ability to reach new clients.
What do you dislike about the product?
There is a slight delay that makes it impossible to play music together in real time, but that is the only dissatisfaction I have.
What problems is the product solving and how is that benefiting you?
Zoom has helped me to connect with clients who are unavailable to travel to my location. It has also helped me to meet with students when a parent is unable to provide transportation. Zoom allowed me to maintain my business at the height of the pandemic and I have benefitted from the versatility ever since!
I have been using this platform for years.
What do you like best about the product?
I like the ability to speak to more than one person at a time and you can schedule your time.
What do you dislike about the product?
Once a screen is shared it is impossible to tell who is talking like you can when you are not sharing. It becomes confusing when trying to figure out who is talking.
What problems is the product solving and how is that benefiting you?
I am unsure how to answer this question, but I don't like that if you haven't paid for a pro account there is no access to chat with a human. I think can potentially lose Zoom customers.
Zoom has saved us LOTS of time and money.
What do you like best about the product?
We have two offices, one in Houston and one in Dallas. Before we started using zoom our Dallas office would have to drive down every Monday for meetings. It is also easy for the field to login and attend meetings.
What do you dislike about the product?
We have not found anything we dislike so far, it has all been positive. We also were not sure if we could just use zoom as a conference call or if it had to be video as well.
What problems is the product solving and how is that benefiting you?
Zoom saves us travel time and we can connect with all the job sites at once for large meetings. We also like the fact it can be as close to face to face meetings and not just a voice over the phone.
Gives many options to interact
What do you like best about the product?
I really find the whiteboard option an amazing app. As well as the quality in audio.
What do you dislike about the product?
Sometimes nee audio devices have troubleshooting. I've experience this with headphones the majority of the time.
What problems is the product solving and how is that benefiting you?
I wish that the HIPPA compliant version would be available for free, rather than having to buy it.
Necessary Business Tool
What do you like best about the product?
Zoom allows me to expand my footprint- not only for clients but for staffing as well. I am no longer limited geographically by who I can serve and who I can hire to serve my clients.
What do you dislike about the product?
Limited access to LIVE support- I have not been able to get live people when I needed them. I would love to have a dedicated team member or team that I could call if I needed assistance.
What problems is the product solving and how is that benefiting you?
Zoom has solved the problem of PROXIMITY- no one is out of touch and no client is out of reach. We can put a person FACE TO FACE in a matter of moments and solve challenges more quickly, add valuable talent and keep the connection even when circumstances outside of our control throw a monkey wrench into the picture!
We have always had great experience with Zoom. It creates a great experience for our clients.
What do you like best about the product?
Sharing your screen and asking for remote control makes it a great tool.
What do you dislike about the product?
Some of our clients find it hard to figure what they need to click when sharing your screen.
What problems is the product solving and how is that benefiting you?
Needing an option to meet with staff without having to be in the same town. We are remote all the time.
Zoom, easy as pie
What do you like best about the product?
The ease in being able to schedule and host meetings.
What do you dislike about the product?
We haven't found any meaningful downside to using Zoom.
What problems is the product solving and how is that benefiting you?
Of course, during the pandemic, Zoom proved invaluable in being able to help keep our business functioning on an acceptable basis. Even since the pandemic has lessened, we find better participation in our Loan Committee and Board meetings.
Love Zoom!
What do you like best about the product?
Super easy to conduct virtual meetings! Great for connecting socially and professionally!
What do you dislike about the product?
No dislikes. I've found it to be user-friendly and an incredibly helpful tool for business and personal use.
What problems is the product solving and how is that benefiting you?
Teaching students acting in different cities. And coaching even internationally. My coach works with me from Canada! I am more productive and more connected to my community.
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