Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
from
and
External reviews are not included in the AWS star rating for the product.
I use Zoom for healthcare professionals and like the fact that it is HIPAA compliant.
What do you like best about the product?
What I like best about Zoom is how easy and seamless it is. I don't have to search for meetings I have scheduled and it connects effortlessly.
What do you dislike about the product?
Nothing really - would like to see them continue to upgrade quality of imaging.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of clients having to drive to my office and saves me from having to drive to an office. With the saving of travel time, I am more productive.
Zoom is great!
What do you like best about the product?
That you can have multiple people on one video call at the same time. It's much easier than a phone call when everyone is trying to talk, which can get very confusing.
What do you dislike about the product?
I wish that there was a calendar integration so we could see what times others have available and schedule accordingly. Like a scheduler based off the available times others have chosen.
What problems is the product solving and how is that benefiting you?
Meetings in person are not always an option, especially for people that do not live in the area, so it makes it simple to meet with others and get things accomplished.
Pandemic Relief
What do you like best about the product?
I have liked the "Face to Face" opportunities that zoom provides
What do you dislike about the product?
The scheduling interface can be a little tricky, especially for repeating meetings. I need to re-send invitations and sometimes it is hard to find that information.
What problems is the product solving and how is that benefiting you?
Zoom has helped relieve pandemic isolation. Zoom has provided expanded and new relationships for organizations. Zoom has provided educational opportunities more easily.
Zoom has made my business more efficient!
What do you like best about the product?
My business was mainly done in person before, but zoom has made the transition seamless with screen sharing and remote control access for my clients. Also, I can share from another device, ex. iPad to MacBook to draw if I need to.
What do you dislike about the product?
Some features aren't available on all devices. For instance, on an iPad if you share the screen, then your video turns off. Also not all devices can do remote control access.
What problems is the product solving and how is that benefiting you?
Zoom has taken the need to drive and saved me a lot of money in gas. It has also helped me to expand across the country virtually so the need to travel is lessened. Since I don't have to drive, I can run more appointments and have more time to focus on tasks at hand.
Meet Virtually or Via Hybrid with Ease
What do you like best about the product?
I like the ease of scheduling a meeting, editing my plan even at last minute, making a meeting hybrid with in person and virutal attendees, and securing a meeting with various tools.
What do you dislike about the product?
I perceive that we have to choose either password protection or a "waiting room." I wish there were an option to have neither, for a spontaneous meeting with associates who just need to arrive and get the work done.
What problems is the product solving and how is that benefiting you?
Zoom provides a format that allows me to meet with the various teams I am project organizer for, in a timely fashion with many tools that can be utilized during the meeting.
Excellent resource for our business
What do you like best about the product?
The admin portal is great.. Easy to navigate, assign/remove licenses and users. The sales rep that helped me set up the business account was very helpful in helping me do that and purchase additional licenses as needed.
What do you dislike about the product?
The one time that I did use the support feature, I was bounced around and had to drag our rep in to get it resolved. The techs were not reading the ticket and kept telling me the same thing.
What problems is the product solving and how is that benefiting you?
We are an HOA management company and have handfuls of meetings every month. This allows us to easily offer a reliable remote option. We also have a couple remote workers who can zoom into our staff meetings and we can also zoom and screen share with them as needed to train.
Zoom is a great product for meetings
What do you like best about the product?
Ease of conducting a meeting. Many of our users are familiar with the interface just because they attend many Zoom meetings, so it makes adoption very easy. +1
What do you dislike about the product?
The desktop app is a different install than the Outlook plugin, so you have to make sure both are up-to-date. Zoom will tell you some of your employees' clients are out of date and if you aren't careful, you won't realize which one is out of date.
What problems is the product solving and how is that benefiting you?
Having an easy interface that end-users can manage on their own and not require IT assistance to schedule, start or run a meeting.
Experienced Zoom User (three years of regular use)
What do you like best about the product?
Ease of use for anybody on any platform. Low bandwidth requirements makes it work well from any international location. It scales easily from a 1 on 1, to much larger (I've personally not used it larger than groups of 30 or so... but there's no problem of any sort with that size. I've tried several other video conferencing systems and Zoom is the winner hands down.
What do you dislike about the product?
Changing preferences while in a meeting is not easy and sometimes not even possible. You have to anticipate what you'll need before the meeting starts. If you have several recurring zoom links, it's not easy to know if you chose the right link once you have initiated the video call.
What problems is the product solving and how is that benefiting you?
It easily keeps us connected even tho scattered in multiple states and nations. It's saved us a lot of money by keeping us in our home locations and not having to travel.
Would like to have some upgrade for PowerPoint as Virtual Background
What do you like best about the product?
Easy to use. Can blur background and change background, share screen, live chat, voting, white board sharing all very useful.
What do you dislike about the product?
At advanced view for Power Point as Virtual Background, it's nice that user can overlay on top of the presentation. But sometimes even resizing the presenter's window might block some info at the power point slide, esepcially if user would like to use older powerpoint slide with lots of text. Would be nice if it 2 seperate windows that user can resize for the presentation and the presenter. People had to use OBS to achieve the 2 windows side by side view which is a bit complicated for average users.
What problems is the product solving and how is that benefiting you?
The blur background and video background is very nice The WhiteBoard figure is very good too for collaborating ideas.
Reliable app for chatting
What do you like best about the product?
It always works, clear camera quality, clear sound quality, easy to use.
What do you dislike about the product?
Not being able to hold bigger sized meeting for longer amounts of time without buying a subscription.
What problems is the product solving and how is that benefiting you?
Being able to communicate with others without meeting in person. It gives options incase someone can't make a meeting in person or is sick.
showing 3,891 - 3,900