Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Easy and fast way to have virtual meets
What do you like best about the product?
Easy meeting scheduling and great video quality. The share screen quality is allso very good. The zoom compresses the videos and saves to the computer which is really good
What do you dislike about the product?
During music sessions, when there is too high potch, the audio cuts off which makes dofficult to attend the sessions.
What problems is the product solving and how is that benefiting you?
Easy virtual meets, zoom rooms and share screen options makes my business easy
Zoom is at the core of my service
What do you like best about the product?
I love that I can operate my virtual-only, service business via Zoom with clients.
What do you dislike about the product?
No dislikes, other than it would be nice to have Zoom auto-send the link invites to my clients to expedite workflow.
What problems is the product solving and how is that benefiting you?
Zoom has been a leader in virtual communication, allowing small businesses like mine offering one-to-one coaching, to have a solidly performing platform where we can meet our clients.
Essential for my Remote Business
What do you like best about the product?
Makes completing work remotely infinitely easier. Zoom meetings are so much more effective and collaborative than a phone call, and allow me to easily review documents with my clients to make sure we're on the same page (literally and figuratively!). Appreciate that I can scheudle meetings in advance, and control various means of inviting clients depending on what calendar system them use. Has also been essential to networking. Using Zoom allows me to dedicate more time to networking and professional development because I can more easily fit it into the work day - no commuting type required! As a tax professional, I often have documents that are dozens of pages long that I need my clients to review. Sharing it via zoom is in many ways even eaiser than doing so in person, because we can all review the same document at the same time and skip ahead to the most important parts.
What do you dislike about the product?
A bit difficult to use Google Calendar with the Zoom scheduling too, since it periodically confuses clients into clicking the wrong link for the meeting (Google Meet vs Zoom). Would appreciate a calendar integration that doesn't allow Google to insert their own link. I'd also like to have it a bit easier to see what your meeting participants are seeing when you're presenting, such as with a Power Point in full screen presenter mode. Sometimes I have to test it out first by inviting myself as a guest to verify that they're seeing what I want them to see.
What problems is the product solving and how is that benefiting you?
Gives me the flexiblily to work remotely with a wider client base without losing the personal touch of speaking face to face. Increases client satisfaction by allowing me to more thoroughly review documents with them without requiring a trip to the office or a confusing phone call trying to follow along. During my busiest season, it frees up hours a month by making it seamless to schedule back to back meetings without clients feeling like they're being shoved in and out of a revolving door.
Zoom gets the job done well
What do you like best about the product?
I think zoom is pretty user-friendly. I like that it intergrates with other software and makes scheduling online meetings easier. It host more people that other meeting softwares and generally has little to no lag when there are a lot of participants.
What do you dislike about the product?
Due to the increase in virtual meetings, the imposed security protocols, while necessary, can be cumbersome to the process. It can also make it more difficult to get non-technical people into the meeting space.
What problems is the product solving and how is that benefiting you?
I work in a large geographical area and Zoom allows me to meet with people from the entire region without having to travel to these places. As we transitioned to lockdown, I was able to continue working and collaborating with everyone seamlessly.
Zoom Review for Church
What do you like best about the product?
Zoom has been most helpful in keeping our church connected at the beginning stages of the Covid-19 pandemic and keeping us connected through weekly use. It's simple and easy to use. We just e-mail a link to our members and they use the link to join.
What do you dislike about the product?
There's not much I dislike. We don't do anything fancy but I will say the only negative is the cost.
What problems is the product solving and how is that benefiting you?
It helps us stay connected when we can't physically be together as a congreation.
Zoom Sister
What do you like best about the product?
I love that zoom makes life easier. Time saved.
What do you dislike about the product?
I am in the music business and conduct zoom classes on songwriting. I have tried and tried to be able to teach a class while simultaneously sharing the screen with both music and lyrics. Still can't do it. Always have to solicit another person to man the shared screens while I teach.
What problems is the product solving and how is that benefiting you?
I really don't know all the features of Zoom and how it solves problems. My problem is above. Overall I am much more productive using zoom. I have a non-profit, so I amnot making lots of money, but I do appreciate the features I use most freuently
Easy, convenient, far reaching
What do you like best about the product?
I like the mobility of using my Zoom while I travel, the access to my power points, my handouts, ability to use full screen shots of clients also. Zoom help desk is also a plus!
What do you dislike about the product?
Nothing in particular at this time. Meets my current needs.
What problems is the product solving and how is that benefiting you?
I don't have a home office as I'm an independent contractor so that problem is resolved in being able to work from home.
Easy to use and everything I need
What do you like best about the product?
Zoom has made it possible for me to conduct my business remotely. As a Life Coach living overseas, it makes it possible for me to still meet with my clients face-to-face.
What do you dislike about the product?
The paid membership I use doesn't offer all of the perks I would prefer to have, but I'm not ready to upgrade just yet.
What problems is the product solving and how is that benefiting you?
Zoom solves the overseas dilemma! As a Life Coach, I find it beneficial to see my client's as I work with them. Zoom makes that possible at an affordable price point.
My zoom review.
What do you like best about the product?
The most helpful thing about zoom is the screen share function. I really enjoy the ability to be able to control another person's screen who is sharing. It helps with our work from home structure well.
What do you dislike about the product?
I dislike that zoom is sometimes choppy or slow. Sometimes the screen share control function does now work which can be frustrating. I also wish zoom notified you before a new update needed to be installed.
What problems is the product solving and how is that benefiting you?
Zoom is solving the work from home problem my company has in collaborating. With the zoom screen share and control function we can more get overly work as a team.
Therapis
What do you like best about the product?
It is very convenient! I love that you can access from anywhere on any device?
What do you dislike about the product?
I wish there was more features to control background
What problems is the product solving and how is that benefiting you?
It makes it easier to communicate from a distance and has tools that allow everyone to still feel as though they are apart of the meetings.
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