Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,064 reviews
from and

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5-star reviews ( Show all reviews )

    Kymberli R.

My go to for virtual meetings

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has a really easy interface to navigate making it great for those that are tech savvy and those new to tech. I love how simple it is to assign others as host and to switch devices without disrupting the meeting. One of my favorite features is being able to minimize background noise like typing and dogs barking. I'm often typing during meetings and live in an area with dogs nearby which can be distracting.
What do you dislike about the product?
Depending on how you join, you do not always have the option to change your name for a meeting. So if I'm using my account for my son it's difficult for people to realize who he is. Also, there are times when Zoom just cuts off and attempts to log me back in the meeting. This takes a while so I often miss details shared.
What problems is the product solving and how is that benefiting you?
Zoom helps to connect people through digital spaces in a way that would not be possible during the height of COVID. Not only am I still able to conduct business with ease, but also help others. During COVID my father moved his church services to be held over Zoom for ease and convenience. They are still having them via Zoom today and it's easy for me to go in and facilitate service and settings to make their experience more engaging.


    E-Learning

SO SIMPLE AND YET SO EFFECTIVE!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Love that others simply need to click on the link that I send them, and then we're good to go.
What do you dislike about the product?
I like everything. It meets my needs perfectly to connect in small groups and do breakouts.
What problems is the product solving and how is that benefiting you?
Because I teach classes in business settings, Zoom enabled me to stay in business when the pandemic hit. Now I find that I much prefer teaching virtually and that virtual classes can be equally powerful, if not more powerful, than the pre-pandemic way of all learners together in one geography and one actual room.


    Anna M.

EAWSD Board & Staff applauds ZOOM

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Compared to all the other online meeting platforms, it is the easiest to use for all of my Board members and public members attending our Board meetings.
What do you dislike about the product?
I don't really have anything that I dislike about ZOOM.
What problems is the product solving and how is that benefiting you?
I appreciate the breakout rooms and the option to hand over the meeting to another person that is not necessarily the administrator.


    Heather Z.

How Zoom has made "Third Place" a Great Place

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom closes the distance on both business and interpersonal meetings. I like their dynamic platform that allows screen sharing, chats, and recordings for archival purposes.
What do you dislike about the product?
Sometimes the customized virtual backgrounds do not always work i.e. bright light can cause weird transparent pockets to appear on the subject.
What problems is the product solving and how is that benefiting you?
I had to make some budget cuts for my business and Zoom was able to accommodate me with a price that fits within my annual costs.


    Robert M.

Zoom is great and simply better than the competition.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is incredibly easy to use. The interface is very user-friendly. It also integrates well with GSUite, making meeting scheduling and communication a snap.
What do you dislike about the product?
Default settings need to be adjusted. For example, when you record a webinar, the default setting is to only record the meeting notes. Why would the default not be to record the whole meeting to the cloud? It's kind of silly really.
What problems is the product solving and how is that benefiting you?
Zoom makes it very easy to schedule meetings with all of my clientele regardless of where they are located. I can now meet with CEOs and Heads of HR as well as individual employees in a company. It enables me to provide investment advice and guidance in a customized way. Zoom has made it possible for me to work with any company in the US and counsel them on their schedule, without having to wait for company-approved group education meetings. It also allows my customers to ask me questions in a one-on-one personal setting that they might not feel comfortable asking in a group setting. But with the ability to see one another, it still feels like an in-person meeting.


    Non-Profit Organization Management

Freedom with Zoom

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The ability to use zoom to setup reoccurring meetings with reminders. Also, I like that I can use the Zoom mobile app to attend and host meetings when I am not at my physical computer.
What do you dislike about the product?
Zoom was not very flexible when it came to their licenses. My wife and I had 2 accounts but when her company gave her an account they did not refund me for that account. I understood some time had past but there could have been a credit or something.
What problems is the product solving and how is that benefiting you?
There are still a lot of people that are not comfortable with meeting in person for meetings so Zoom is helping with keeping people connected with this tool. I love being able to have my weekly small groups through zoom so I can stay connected to those I care about.


    Frances K.

Excellent program, easy to use many features available

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I like the save chat function.I also like the fact I do not need to travel to go to a meeting.
What do you dislike about the product?
The internet connection loses connectivity but this is not zoom's fault. Also ability to eliminate zoom bombers would be good.
What problems is the product solving and how is that benefiting you?
How to meet people that do not live in the area or are afraid to mmet in person becuase of Covid


    Sandy L.

Wonderful platform. High technical quality. Easy to us.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is really ubiquitous to today's Internet communications. People trust Zoom, and it is easy to use, even for a begnner. The technical quality is superb, on both a video level an on a audio leve.
What do you dislike about the product?
I have no dislikes with Zoom. It works whenever we need it.
What problems is the product solving and how is that benefiting you?
I hold weekly meetings on Zoom. And I: have been hosting these meetings for over two years. This started as an answer to COVID getting in the way of in-person meetings. However now, we are continuing Zoom meetings even though COVID has slowed. My people really prefer Zoom to in-person meetings. And after a late night meeting, everyone is already home.


    Fund-Raising

Zoom meetings have been invaluable to the many volunteer organizations to which I belong.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Attendance is much better. No time is wasted on travel. I appreciate the ability to meet with people all around the country. I find it easier to use than Microsoft Teams.
What do you dislike about the product?
I work with a lot of people from the older generation who are not computer savvy, and it is difficult to communicate with them. Zoom can never completely replace in-person meetings and the social connections they provide.
What problems is the product solving and how is that benefiting you?
Zoom definitely helped during the COVID pandemic. We would never have been able to conduct business without it. I believe we are more productive. We are able to meet more frequently and make decisions more quickly.


    Debra B.

Zoom a Solution for Building Business

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I have been able to use Zoom to build my business. I frequently give a presentation of my services via Zoom and I also have used it to support ongoing business delivery.
What do you dislike about the product?
I would like to see a dashboard-style menu for the person hosting the meeting. I know how to use the tool but I have had to leave the tool to change settings. I would love to have a visual notification when someone enters a waiting room. The sounds are treated like a doorbell by my dogs.
What problems is the product solving and how is that benefiting you?
Zoom is the platform I use to establish the services and products I will deliver to clients. It is the regualr meeting place for contract discussions and business proposals. I have also used Zoom for coaching sessions. Most commonly, I use Zoom to deliver professional development classes to medium-sized groups.