Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Reliable and Easy-to-Use Platform for Work Meetings
What do you like best about the product?
Zoom Workplace is very reliable and extremely easy to use. I mainly use it for work meetings, and it works consistently well without technical issues. Scheduling meetings, sharing presentations, and collaborating with team members is very straightforward. One of my favorite features is the AI meeting assistant. The automatic summaries are very accurate and capture the key points and action items, which saves a lot of time after meetings.
What do you dislike about the product?
Overall, my experience has been very positive. If anything, some of the advanced features could be easier to find within the interface. Other than that, the platform is stable and works very well for everyday professional communication.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easy for teams to communicate and collaborate remotely. It helps us run efficient meetings, share presentations quickly, and keep everyone aligned even when working from different locations. The AI-generated summaries are especially useful because they reduce the need to take manual notes and make it easier to review what was discussed after the meeting.
Very User-Friendly and Convenient Tool!
What do you like best about the product?
Very user friendly. Love the whiteboard option!
What do you dislike about the product?
Zoom Workplace should cost less. In addition, there should be a way for breakout rooms to be recorded from the main room (unless this is already an option and I missed it).
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of people unable to meet in person due to location. I work at an international society so the connections are needed.
Easy to Use, Complete Toolset That Keeps Everything Simple
What do you like best about the product?
The system and the easy to go in everything
What do you dislike about the product?
No I guess the tools is so completed but I would like to have more time in the free meetings
What problems is the product solving and how is that benefiting you?
The meeting will be more focused and quickly
Easy, Reliable All-in-One Meetings, Chat, and File Sharing
What do you like best about the product?
It is easy to use and reliable. Meetings, chat, and file sharing are all in one place. Features like screen sharing and breakout rooms make teamwork easier.
What do you dislike about the product?
It can slow down on technically weaker devices. Notifications sometimes feel too many. Integrations are useful but not always easy to set up.
What problems is the product solving and how is that benefiting you?
Zoom Workplace can reduce need for multiple collaboration tools by combining meetings, chat, and file sharing in one platform. It solves the problem of scattered communication and helps keep projects organized. This saves time, improves teamwork, and makes it easier to connect with colleagues across locations.
Excellent Tool for team communication and collaboration.
What do you like best about the product?
What I like best about Zoom Workplace is its reliability and ease of use. The interface is simple and intuitive, making it easy to schedule meetings, join calls, and collaborate with teams. I also appreciate the high-quality video and audio, screen sharing, and recording features, which make remote meetings and teamwork much more efficient. Additionally, it is easy to implement, integrates smoothly with other tools, and is reliable for frequent daily use, with helpful support resources when needed.
What do you dislike about the product?
There are no major drawbacks in my experience. Occasionally, minor connectivity issues can happen depending on internet stability, but overall Zoom Workplace performs very well.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves remote communication challenges by enabling easy virtual meetings, screen sharing, and collaboration, which helps our team stay connected and work more efficiently.
Empowering Unified Collaboration
What do you like best about the product?
I primarily use Zoom Workplace for team collaboration, virtual meetings, and project coordination across distributed teams. I like most the reliability and quality of meetings, which run smoothly with consistently strong audio and video, even when bandwidth is limited. I appreciate the all-in-one collaboration, having chat, meetings, whiteboards, and file sharing in one platform reduces the need to switch between tools. I find hybrid team support useful as it bridges the gap between remote and in-office staff, giving everyone equal access to collaboration tools. I also value the interactive features, documentation and reproducibility, as well as the security and trust the platform provides.
What do you dislike about the product?
I find the interface complexity a bit challenging, as the platform sometimes feels crowded when switching between chat, meetings, and whiteboards. A more streamlined design would help. The notification management also needs improvement because alerts can be overwhelming with uncoordinated reminders from chat, meetings, and integrations. It would be helpful to have better customization of notification settings. Additionally, there are gaps in file organization, integration depth, and resource usage, as well as limits on customization.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to solve fragmented communication tools, remote collaboration challenges, scheduling friction, and security concerns. It integrates chat, meetings, and file sharing in one platform, reduces tool-switching, supports hybrid teams, and provides consistently strong audio and video.
Great Meeting Recording, Though Overlapping Talk Can Be Challenging
What do you like best about the product?
Recording the meetings to look over later
What do you dislike about the product?
People talking over each other making the meeting longer
What problems is the product solving and how is that benefiting you?
Connecting with the team to build the teams atmosphere
Reliable
What do you like best about the product?
It works great for our teams meetings of 30 people.
What do you dislike about the product?
I haven't found anything that I dislike with Zoom.
What problems is the product solving and how is that benefiting you?
We have issues using other platforms for our team meetings. Zoom works much better with the number of people that we have on our video meetings.
Online Presention Awesomeness
What do you like best about the product?
Love the fact that it's easy for me, and all my attendees to use. The clarity of picture is great too. Not grainy like some can be.
What do you dislike about the product?
At times, I have a scheduled meeting only to discover during sign in that they've changed something, or there is an update.
What problems is the product solving and how is that benefiting you?
The biggest is to be able to connect me, and others across the US as the next best thing to being in person.
Experience with Zoom
What do you like best about the product?
I like waiting room feature of zoom where I can hold all the Candidates and let them admit one by one.
What do you dislike about the product?
It include high internet dependency which creates chaos many times.
What problems is the product solving and how is that benefiting you?
There are many business problems which Zoom solves such as one to one discussion, managing calenders, query asking, cross border employee management etc.
Zoom benefiting me in the following ways:
- Scheduling interviews
- Managing events
- Team discussion when there is emergency
- Client meetings
Zoom benefiting me in the following ways:
- Scheduling interviews
- Managing events
- Team discussion when there is emergency
- Client meetings
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