Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom allows meetings to happen from virtually anyway, allowing us to all be more productive.
What do you like best about the product?
Being able to meet with anyone, anywhere. I have been able to meet with individuals and groups from all over the US now.
What do you dislike about the product?
Sometimes the audio lags and that gets very frustrating.
What problems is the product solving and how is that benefiting you?
So many meetings that required travel and now happening at home or in my office. The savings in both time and financially is amazing.
A useful tool for bridging great distances.
What do you like best about the product?
I like that I can control who's able to share their screen, the ability to record, and that I can schedule meetings in advance. I appreciate that I can change backgrounds as well, in order to hide my setting.
What do you dislike about the product?
I feel like there have been security problems that led to a few instances of Zoom bombing. I *REALLY* dislike the fact that every time I log into Zoom on my personal account, I have to confirm that I'm using Google. Then, when I share a meeting to my calendar, I have to AGAIN confirm that I'm using Google. Every. F---ing. Time.
What problems is the product solving and how is that benefiting you?
I'm able to bring people into my meetings from other parts of the country. I run an entrepreneurs group and a writers group, and in both groups, I've been able to bring in speakers from three time zones away.
I prefer Zoom over the other platforms I've tried
What do you like best about the product?
Zoom is very easy to use and it offers a lot of integrations. I use it mostly for sales calls with customers. It's very simple to set up and easy for my prospects to respond to and participate in sales calls with me. I also use Go To Meeting and don't consider that as easy and seamless, and Microsoft Teams is just clunky to me. I would say the video quality is about equal between Zoom and GTM but the video quality of Zoom is better in my experience than Google Meet.
What do you dislike about the product?
Overall the platform works well but I find the drawing tools less intuitive than Go To Meeting's. Once I got used to it, it was fine but it took me a while to even find it. To be honest I didn't look very hard.
What problems is the product solving and how is that benefiting you?
I can have multiple client meetings per day with people all over the country. Because Zoom is so ubiquitous, everybody understands how it works and there's no "credibility gap" when you say you're sending a Zoom invite. Better, because it's integrated with my booking solution (Book Like a Boss) and my calendar (Google Calendar), the meetings are created and entered into my calendar automatically when someone books an appointment with me on my landing page. I have no involvement; it just shows up on the calendar (I have default alerts set so I have plenty of notice). Basically, Zoom and the other tools I use have allowed me to eliminate cold calling and driving around in person so I can make far better use of my time.
intuitive, easy, & reliable all while being system agnostic
What do you like best about the product?
The system is fairly intuitive and thus easy for infrequent users to get right and because it works well on mobile, it reduces stress around having to stick by my desk for an odd time connection.
What do you dislike about the product?
I get a little confused at times with the security settings around screen sharing and participant admission, but otherwise very few complaints or issues of concern.
What problems is the product solving and how is that benefiting you?
The demonstrative ability to 'show' a vendor, client, or prospect exactly what we are working on has been a huge benefit to our product growth and customer adoption.
Zoom has revolutionized my way of providing deep transformational experiences to my clients
What do you like best about the product?
It's user friendly platform to set up audio, video, share screen, record and send the recording to my clients.
What's been really helpful is the integration of Zoom with my online calendar Calendly so I don't need to create individual zoom links for each client meeting and the integration with Vimeo so that a zoom recording gets uploaded automatically in my Vimeo account.
What's been really helpful is the integration of Zoom with my online calendar Calendly so I don't need to create individual zoom links for each client meeting and the integration with Vimeo so that a zoom recording gets uploaded automatically in my Vimeo account.
What do you dislike about the product?
Having to sign back on every time I need to use it, even when I clicked the box that says "Stay signed in".
It'd be great that the "stay signed in" would actually do that.
It'd be great that the "stay signed in" would actually do that.
What problems is the product solving and how is that benefiting you?
It's solving the problem of distance. I have clients in Canada, in the US, in Europe and distance is no longer a problem. I can expand my reach without leaving my house. Also I love that I can teach my Masterclasses, give conferences, meet with my clients and mentos, meet with my coaching groups without leaving my house. I save time and money and so do my clients.
Great for therapy sessions!
What do you like best about the product?
I love the white board! It allows me to create visuals in the moment with my clients. When we are finished, I email them a screen shot and a copy goes in their file!
What do you dislike about the product?
I wish I were able to move the small screen where I see myself, rather than just taking it off the screen completely. I also wish there were more color options for the whiteboard.
What problems is the product solving and how is that benefiting you?
Zoom has offered a universal way for me to meet with clients all over my state. With my unique specialty, it has allowed me to reach clients who can benefit from my help even when they live far away.
Great way to communicate!
What do you like best about the product?
I like being able to interact with people virtually in a clear and user friendly way. Sharing your screen and having a clear picture is a huge improvement over the years.
What do you dislike about the product?
The only downside to Zoom is the cost of subscription to be able to unlock its full potential. But even then, the cost is reasonable.
What problems is the product solving and how is that benefiting you?
It's helping me connect with people that I would not normally be able to do in person on a regular basis because of distance and convenience of meeting in our own homes.
ZOOM; A MUST HAVE
What do you like best about the product?
Convenience and it is user friendly. The accommodations. The ability to have breakout sessions. I haven't tried any competitors.
What do you dislike about the product?
Haven't experienced downside. Not at this time. No problems. N/A.
ZOOM is working fine for me.
ZOOM is working fine for me.
What problems is the product solving and how is that benefiting you?
None. None. ZOOM is affordable, it's trustworthy. Yes I am more productive. Yes my business performance has increased.
Pretty good choice
What do you like best about the product?
Zoom is way better than Teams or any other video software. It's easy to use, it has great video features, It also is pretty intuitive to navigate. The interface is also pleasant to look at.
What do you dislike about the product?
It's extra steps to invite people to zoom calls and sometimes you can end up in the wrong room. It's not easy to correct that once it happens. Also there are some issues linking people in via iMesage
What problems is the product solving and how is that benefiting you?
Zoom makes it easy for our team to meet clients face to face without having to travel. It is saving us $10,000 a month in travel costs. It is also helping us stay healthy
So Common, It's Easy for Tech-Challenged Clients.
What do you like best about the product?
Working with small business clients necessitates the use of virtual software like Zoom - unlike Zoom competitors, Zoom's market saturation has allowed us to easily schedule meetings with clients without having to take them through a repeated tutorial on how to use the software. It's, in turn, allowed us to reschedule a lot of in-person meetings to be virtual meetings saving the team a ton of time (and headache) when it comes to commuting. 90% of our meetings should be emails, but in the event the client insists on a face-to-face, Zoom has become a desired alternative for us.
What do you dislike about the product?
When something doesn't work right, it works terribly wrong - I've seen issues with mostly audio, but if a client is unable to establish a connection - it's very hard to assist them. Not entirely sure of the workaround - perhaps some prompts during setup (or if someone has initially configured the system incorrectly) to guide users to effective meeting tools like visual and audio.
What problems is the product solving and how is that benefiting you?
Zoom is majorly assisting us with time optimization by allowing us to meet virtually with clients who, prior, had become (regrettably) accustomed to forcing us into in-person meetings even when an in-person meeting wouldn't have resulted in any additional accomplishments. I love offering Zoom as an option for clients. Not sure they're equally as happy, but my fuel consumption definitely is.
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