Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Great, easy to use video platform
What do you like best about the product?
Conveniently switch devices during a meeting, as well as record the content. Also love the use of reoccurring links, which has helped personally and professionally
What do you dislike about the product?
Zoom notifies participants when recording is in progress
What problems is the product solving and how is that benefiting you?
Access to groups of people at one time across the globe, which has helped increase community and communication
Zoom Has Impacted My Personal and Professional Life
What do you like best about the product?
The first highly emotional experience with Zoom occurred several years ago when I was able to unite with several siblings who were spread out across widespread parts of the country. We had not been together in the same room since my mother passed nearly 20 years earlier.
What do you dislike about the product?
I do not care for your company's total lack of staff support. There is absolutely nowhere to turn when major challenges come up. We have met with absolute disaster at various times. A customer service hotline would raise my opinion of your services considerably
What problems is the product solving and how is that benefiting you?
We are able to communicate with global contacts from around the world with very few technical interruptions. We couldn't possibly be more pleased. We are a non profit organization
A lifesaver for our kids during the pandemic!
What do you like best about the product?
When the world shut down in 2020, I was immediately able to pivot all of my programming to zoom, so even though the kids I work with couldn't be together in person, they could immediately be together on zoom.
What do you dislike about the product?
As someone who works with kids, it would be nice to have more control over what they are doing (for example, being able to lock the ability to put on hats, masks, filters, etc.) during certain parts of our meetings.
What problems is the product solving and how is that benefiting you?
Being able to collaborate even when we are far apart. During the pandemic, I was even able to direct a musical on zoom! Multiple families said the ability to stay connected was what saved their kid's mental health over the last few years.
BLACK ROSES ZOOM CLUB
What do you like best about the product?
The "USER FRIENDLY" features of ZOOM. We are a group of six women - almost all 80 years old. (Most have known each other since kindergarten .). We are in WA, IL, DELAWARE, AND FL. We meet every two weeks on ZOOM and can chat as long as we want to without any interruptions!
What do you dislike about the product?
So far I have not found one thing that I dislike about ZOOM! Neither have my ladies.
What problems is the product solving and how is that benefiting you?
We are not able to go on our trips every year. ZOOM has allowed us to keep our special friendship!
Zoom helped my business to expand
What do you like best about the product?
The fact that I am able to work with people all over the US (and beyond) has been life-changing.
What do you dislike about the product?
It is used so much that many people are getting tired of working this way. Additionally, the interface for performers is difficult (the audio mixing is a bear - and if people are trying to sing or speak at the same time, that's impossible and annoying)
What problems is the product solving and how is that benefiting you?
My ability to work during the pandemic. Since the pandemic, the ability to work from home frequently as well as the opportunity to reach out across the country with the work I do.
Straight forward and easy to use
What do you like best about the product?
I like that it is so easy to use. I can send off the log in information and it's easy for a novice to log in.
What do you dislike about the product?
I'm not sure. Outside of some connection issues I don't have an issue with zoom.
What problems is the product solving and how is that benefiting you?
Bring together people from all over the country whom we wouldn't otherwise be able to engage with.
Dependable and great audio quality for podcast.
What do you like best about the product?
Easy to use, dependable, very good audio quality for podcast episodes, I like the chat and questions features, and inviting people is easy.
What do you dislike about the product?
I don't usually use it to schedule. I just email the link right before the meeting. I have to figure out how to do that.
What problems is the product solving and how is that benefiting you?
I never thought I'd have a 100% virtual coaching business, but I love it, and Zoom is the only platform I use.
Easy and effective
What do you like best about the product?
Zoom is easy to use. I've been using it for a couple years to lead a small group. Many of us are not very techy but we have had no problems. I'd recommend using Zoom to anyone.
What do you dislike about the product?
When I am using Zoom and have a problem or question I am not sure where to go to get an answer. I often go on my phone to then find the answer on Zoom. I hesitate to say I dislike this but it is more of a simple bump in the road.
What problems is the product solving and how is that benefiting you?
Gathering with a group of folks to discuss a book and socialize. It has been very effective for our group, especially when we could not gather in person. Though we could meet in person we still use Zoom to meet weekly.
Zoom Gets People In The Room!
What do you like best about the product?
What I like best about Zoom is it's ease of use and the website integrations. I can easily link Zoom to my other business platforms without the worry or hassle that something will go wrong.
What do you dislike about the product?
The only thing I would say I dislike is the cost to add on Webinars. I believe that it should not cost as much as it does and the fact that we must still pay our monthly subscription rate plus the add on is a bit much.
What problems is the product solving and how is that benefiting you?
Zoom helps me solve my business problem by allowing me to connect and reach people around the world. I can host an event in the United States and feel confident that I will be able to host it with ease.
Zoom has worked consistently and well
What do you like best about the product?
I have been able to learn and use Zoom for multiple meetings for my congregation during and continuing despite COVID.
It is easy to schedule meetings and tailor the setup for our security needs. Everyone has been able to join without difficulty.
We can share screen for documents, photos and videos.
It is easy to schedule meetings and tailor the setup for our security needs. Everyone has been able to join without difficulty.
We can share screen for documents, photos and videos.
What do you dislike about the product?
Occasionally the updates occur frequently and a tool's location may be changed. But this does not generally pose any problem.
What problems is the product solving and how is that benefiting you?
Meeting online is preferable for some folks and we are able to meet that need/preference. It is especially good for out-of-town consultations. We like the interactive nature of the services we can offer online and the breakout rooms allow for more intimate sharing.
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