Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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I recommend this for all my customers
What do you like best about the product?
Stability and simplicity at its best, when weighed against competing software such as BlueJeans for an OS agnostic solution I have yet to find anything that is better. Many of my customers are on Linux platforms which do not support office applications like Teams and the user experience needs to be the same or better. Zoom has found that "sweet spot".
What do you dislike about the product?
My only criticism would be in reference to the scheduling interface, with the Zoom app. It tends to be clunky, and most of my customer base uses the web interface just for ease.
What problems is the product solving and how is that benefiting you?
My customers support clients of their own, many of whom are abroad and need to present documents and video. e.g. My US client has a consultant in Romania who needs to provide detailed documentation to a third party in S.A. in real-time. This process would not be cost-effective if all parties needed to meet in person. This also allows for my U.S. client to evolve his business model from regional to global.
Multi-year satisfied customer
What do you like best about the product?
Zoom is simple to use and ubiquitous. I've used teleconferencing and web meeting services for two decades and Zoom is by far the easiest and most versatile. I particularly like the calendar integration and the ability to schedule meetings from my phone and have them propagate my calendar.
What do you dislike about the product?
I've had some occasional issues with cross device integration (ie. moving from computer to iPad or phone) but nothing that's been recurring. For the most part, no issues to report.
What problems is the product solving and how is that benefiting you?
Virtual connectivity everywhere. We run a dispersed consulting firm and Zoom is an essential part of our infrastructure and that which we use with clients on a daily basis.
Convenient and Easy
What do you like best about the product?
That it integrates with my Outlook calendar so I can easily set up Zoom meetings with one click. I also like that I can record the meetings and quickly get a link to share.
What do you dislike about the product?
I wish it was easier to blur my background slightly, not as much as the current blur background offers. And the virtual backgrounds don't work well.
What problems is the product solving and how is that benefiting you?
Keeps me connected to my team and my clients by allowing us to easily share screens and discuss projects. My team used to meet in person weekly and now we meet via zoom 3 out of 4 weeks, saving them time and gas money.
Simple and easy way to connect
What do you like best about the product?
I use Zoom for one on one and group coaching sessions, and it's straightforward and easy, even for those that have aren't technologically savvy. I like that it's easy to record sessions, use screen sharing and the dashboard isn't too busy with features.
What do you dislike about the product?
I wish the Chat would be included in the recording and that all settings and features were available in the app, not just on the website.
What problems is the product solving and how is that benefiting you?
I can coach sessions remotely instead of needing to meet in person and it feels more engaging that phone calls.
Efficient and dependable
What do you like best about the product?
Zoom is great because you can customize the experience for one on one convos and group convos.
What do you dislike about the product?
The only I dislike is how I cannot blur out my screen even though I am a paid member. I cannot find how to do it.
What problems is the product solving and how is that benefiting you?
People feeling uncomfortable with face to face due to the recent pandemic
People over talking
Having a waiting room
People over talking
Having a waiting room
Great for our remote company!
What do you like best about the product?
Easy to use and perfect for all user types!
What do you dislike about the product?
We love everything about ZOOM, keeps our whole team connected and newer features keep getting better.
What problems is the product solving and how is that benefiting you?
Amazing video conferencing and easy to connect with non users. Program is always stable and keeps our team connected worldwide.
Zoom hasn’t let me down yet!!
What do you like best about the product?
Ability to meet with groups and complete trainings
What do you dislike about the product?
Nothing that I can say that I do not like. I think the price is fair.
What problems is the product solving and how is that benefiting you?
Allowed for BAA
Easy to use, multiple add-on features to fit your needs
What do you like best about the product?
Our representative was really helpful in figuring out what we needed vs what might be helpful as an add-on. The software itself is intuitive and easy to use, for our team and our clients.
What do you dislike about the product?
There's nothing that we dislike, per say. I am interested to see what other features they come out with to support as the world transitions to more remote/hybrid models.
What problems is the product solving and how is that benefiting you?
We work remotely, so being able to both schedule large meetings and hop on quick calls is really helpful. For those of our clients that are unfamiliar with zoom themselves, the interface seems intuitive and easy enough to pick up.
Zoom: The Solution No One Knew They Needed
What do you like best about the product?
Zoom was there with a user-friendly interface and reliable connectivity when the world needed it. Like many others, I had never used Zoom before March 2020, and I found it intuitive and full of all the right tools. The recording option is incredibly useful for me as a writer and journalist, and even the olds can manage to share their screens. I like the gentle filter as well.
What do you dislike about the product?
I wish transcription services were included with the professional package.
What problems is the product solving and how is that benefiting you?
I live in Georgia, United States, and I have clients all over the world. With the new norm of video conferencing, this world is so much smaller now. I don't need to travel to interview subjects, saving thousands on travel expenses and helping the environment. It is a moneymaker for me, and a way to keep in touch with far-away relatives.
Mediation via zoom
What do you like best about the product?
Zoom allows me to assemble disputing parties from various states to address their legal issues in a neutral setting without the inconvenience of travel.
What do you dislike about the product?
Personally, I have no dislikes; however, some attorneys believe that their clients would have a better rapport with me in person.
What problems is the product solving and how is that benefiting you?
Mediating legal disputes between parties. During the pandemic and after, I have been able to serve more clients.
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