Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    AnnieScott R.

Zoom was what I needed when I needed it !

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
When the pandemic hit, I had just been elected president of our resident association, around 350 people, and we needed a way to connect people who were confined to their apartments. Zoom was just what we needed to allow people to see each other without masks and ask questions. It allowed a group of seniors to keep from feeling isolated during the worst of the pandemic.
What do you dislike about the product?
Zoom does require someone to have computer access to use the link, but this is a small price to pay for allowing those who can connect to do so.
What problems is the product solving and how is that benefiting you?
Zoom is now allowing me to connect with friends and family all over the world as well as giving our residents another way to attend meetings.


    Tanya D.

User friendly platform

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Even for the unfamiliar person or novice, it's a easy as sending a zoom link invite. The person clicks and zoom! They're in the meeting. Zoom easily integrates with other CRM's
What do you dislike about the product?
Unable to create booking rooms from a mobile application.
What problems is the product solving and how is that benefiting you?
Zoom is helping us work throughout this pandemic and seemlesly communicate / run team meetings with employees


    Richard M.

Zoom's audio and video is clearer than any other application out there.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The thing that I like the most about Zoom is the ability to go deeper and deeper in terms of the features. The backgrounds are phenomenal and ability to touch up is great.
What do you dislike about the product?
The thing that I dislike about Zoom is that if I go live, I can't go live via Facebook and Youtube at the same time. I have to choose one or the other and I wish I couldn't do both and more at the same time.
What problems is the product solving and how is that benefiting you?
We conduct job interviews via Zoom and require applicants to give presentations. Zoom is allows that in a multitude of ways through customizations and screen sharing.


    Lyenochka D.

Best video conferencing software I have used

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I love that Zoom is pretty intuitive. I use it with people of all ages and comfort levels with technology, and it seems to be pretty easy for people to pick up.
What do you dislike about the product?
The one thing that I find a bit strange is that when you are sharing a screen with participants, the zoom view defaults to not being able to see any of the participants or the chat. I think I have changed it so that I can see the people, but still not able to see the chat.
What problems is the product solving and how is that benefiting you?
Zoom helps me meet and network with people all over the US, and all over the world. I have been able to achieve more through these meetings than I would have been able to do over the phone or with other conferencing software.


    Wendolly E.

The only software I use…

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is extremely user friendly - minimal troubleshooting needed on any device. I can use it on my phone without any troubles. It's easy to send invites and keep track of meetings. It's easy to plan ahead as well as easy to jump into a spontaneous conversation. I love the ever evolving updates what had added more opportunities to make this an interactive virtual space.
What do you dislike about the product?
There's nothing that I dislike about Zoom! It's my platform of choice personally and professionally. I've tried everything out there and Zoom takes the cake in every category.
What problems is the product solving and how is that benefiting you?
Zoom helps me stay connected with everyone in my life. It helps me work collaboratively with others. It helps me facilitate conversations between small and large groups. It helps me create learning spaces for people across cities, states, and countries. Zoom helps me do what I love: create space for transformative conversations to happen without the constraint of location.


    Jacqueline P.

Going from Impossible to Possible

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The process of setting up a Zoom event is straightforward and easy to understand. Meeting clients face to face as well as sponsoring workshops and other in-person events were the cornerstones of the success of our organization. Before the pandemic shutdown, I had never had any experience with Zoom. In a very short period of time, we were able to replicate the components of our client support and educational programming as well as serving a larger number of clients. Additionally, we were able to enhance the quality of our offerings. Many components of our pandemic offerings will continue as Zoom events far into the future. Zoom we're here to stay
What do you dislike about the product?
Often people forget which email they used when they first signed up for zoom which can be time consuming
What problems is the product solving and how is that benefiting you?
Zoom makes it easy to hold face-to-face meetings, job interviews, board meetings, staff meetings and successful fundraising events with little io no overhead.


    Howard B.

Zoom is the best video meeting platform!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Scheduling meetings on Zoom is easy, and results in a calendar invitation in any format that one can immediately send to invitees. Logging into the platform for the meetings is also easy and without a lot of delay, and the quality of the video and audio are great!
What do you dislike about the product?
I do not dislike anything. Zoom is easier to use than Microsoft teams and other platforms.
What problems is the product solving and how is that benefiting you?
With COVID limiting travel and attendance in the office, the video adds an element of connectedness with attendees that is lacking in a conference call. People are more engaged and attentive, and there is less multitasking.


    Jennifer H.

Easy to navigate and user-friendly

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Meetings can be scheduled with lots of detail, and across many time zones. Other users can be added as alternative hosts. The screenshare, chat, and whiteboard functions are helpful for moving meetings along.
What do you dislike about the product?
If one meeting is open and some members are still on that call, you cannot join another call for another meeting that you also are a host of. You must end the first meeting to be able to start your second meeting.
What problems is the product solving and how is that benefiting you?
Zoom is implementing collaborative tools for hosts and/or other members of the call to be able to use. This allows for a digital copy of items discussed/edited/etc. to be saved and accessed by everyone at the same time.


    Bryan H.

Easy to use, great features, and works perfectly most of the time.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use, easy to share screen and record presentations/calls for future review or content repurposing. I use it for work primarily and have also used it to record entire video courses with great ease.
What do you dislike about the product?
Have to pay for what used to be free, constant updates make it a challenge to find features or settings sometimes. There are MANY settings, makes it hard to find things sometimes as old tutorials don't match up with the current layout of settings.
What problems is the product solving and how is that benefiting you?
easy recording of presentations with shared screens. Professional level audio for guided meditation experiences and being able to layer music into the experience is really cool.


    Marcia B.

Zoom is much better and easier to use than other tools available for meeting.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Most helpful are the several ways to connect and how simple is to participate in a meeting, even without any experience.
What do you dislike about the product?
Sometimes the system closes a professional meeting after 40 minutes, even though the contract is regularly paid. The whiteboard still needs improvements.
What problems is the product solving and how is that benefiting you?
Zoom allows me to work from home and to have students from several locations, even overseas. I am constantly working while so many people are unemployed.