Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
A Game-Changer for Remote Collaboration with Minor Hiccups
What do you like best about the product?
I use Zoom Workplace heavily for remote collaboration while working from home. It keeps the team aligned and collaborative, even though we aren't in the same room. I like the built-in AI assistant, which acts as a virtual minute-taker for all my meetings. It automatically creates a summary of the meeting and a list of action items as soon as we finish, saving me hours of administrative work each week. The initial setup was super quick, just a fast download, a quick sign-in, and all my preferences were ready to go.
What do you dislike about the product?
It uses a lot of memory, which can cause some lag when I'm screen-sharing heavy dashboards.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for remote collaboration, keeping the team aligned. The AI assistant saves me hours by summarizing meetings and listing action items.
Easy to Use for Weekly Calls, with Plenty of Features to Explore
What do you like best about the product?
It is very easy to use and I usually get to use it every week for some sort of call. I have not tried yet all its features and modules but I know it has a wide variety. It is very easy to integrate with other services and platforms and also the implementation afterwards it's easy to follow.
What do you dislike about the product?
I wish that the background settings would be of quicker access, maybe within the general options of the meeting instead of having to go to the camera settings, then background settings, and then finding them.
What problems is the product solving and how is that benefiting you?
It's a platform that allows me to connect with clients, vendors, colleagues, investors and more. It also connects with several partners and platforms so it's easy to stay connected.
Rock-Solid Reliability and Consistent Features Since Covid
What do you like best about the product?
The dependability of features. Zoom rarely moves things around or makes it difficult to find a previously useful feature. I've been using this tool since Covid and it's remained rock-solid.
What do you dislike about the product?
I can never figure out what the AI companion actually does
What problems is the product solving and how is that benefiting you?
Needing to video conference with a wide range of groups and people
Zoom Makes Client Meetings and Webinars Effortless
What do you like best about the product?
It helps me and my team run client meetings through Zoom very easily, and we can also host webinars on it.
What do you dislike about the product?
So far, there’s nothing to dislike. It almost fulfills my expectations.
What problems is the product solving and how is that benefiting you?
Zoom helps us run client meetings seamlessly, and the AI also provides a good meeting summary afterward.
Easy Way to Connect with People Beyond My Local Area
What do you like best about the product?
I like connecting with people outside of my local area. Can be used for both office and personal meetings.
What do you dislike about the product?
It does use a lot of bandwidth sometimes.
What problems is the product solving and how is that benefiting you?
It lets me connect and visit with friends and churches in other parts of the country
All-in-One Meetings, Chat, Phone, and Scheduling Made Easy
What do you like best about the product?
Join or host video meetings
Chat with your team
Make phone calls (Zoom Phone)
Manage calendar and schedule meetings
Share documents, notes, and whiteboard
Chat with your team
Make phone calls (Zoom Phone)
Manage calendar and schedule meetings
Share documents, notes, and whiteboard
What do you dislike about the product?
Not observed and negative but while joining link from browser it ask to open in app after refresh will give option join from browser.
What problems is the product solving and how is that benefiting you?
Collaborating in project among all team member easy to communicate take calls share files, manage meeting schedule, calendar event
Zoom Workplace: Easy to use and with integrated tools for more agile work
What do you like best about the product?
What I like most about Zoom Workplace is how easy it is to use on a daily basis. The interface is quite clear and in a few minutes you can organize a meeting, share your screen, or invite someone external without having to configure too many things. Additionally, the audio and video quality tends to be quite stable even when there are many participants on the call.
Another point I value a lot is that it integrates several tools in one place: meetings, team chat, calendar, and document collaboration. This avoids having to jump between different applications and makes work more agile, especially when working with distributed or remote teams.
Another point I value a lot is that it integrates several tools in one place: meetings, team chat, calendar, and document collaboration. This avoids having to jump between different applications and makes work more agile, especially when working with distributed or remote teams.
What do you dislike about the product?
What I like least about Zoom Workplace is that when many of its features are used at once (chat, meetings, integrated apps, etc.), the interface can feel a bit cluttered and sometimes it's hard to quickly find some options. Additionally, on older devices or with many applications open, the resource consumption can be somewhat high.
What problems is the product solving and how is that benefiting you?
Zoom Workplace primarily helps to solve communication and coordination problems when working with teams that are not in the same location. It allows you to organize quick meetings, share your screen to review documents or campaigns in real-time, and maintain chat conversations without having to rely solely on email.
In my case, the greatest benefit is that it greatly speeds up communication with clients and colleagues. Instead of exchanging several emails to explain something, you can make a quick call, show what you're seeing on the screen, and resolve it in a few minutes. This makes meetings more productive and decision-making faster.
In my case, the greatest benefit is that it greatly speeds up communication with clients and colleagues. Instead of exchanging several emails to explain something, you can make a quick call, show what you're seeing on the screen, and resolve it in a few minutes. This makes meetings more productive and decision-making faster.
Effortlessly Connects Teams, Needs Simpler Links
What do you like best about the product?
I like that Zoom Workplace is easy to use. The initial setup was very easy, which made getting started a breeze. I value the 'react' feature in Zoom Workplace and I find it helpful for video conferencing work. Overall, I highly recommend it, giving it a 10 out of 10 for recommendation.
What do you dislike about the product?
the links are complicated. It should be one link like Google Meetings.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for video conference work, making it easier to communicate with people at work.
Familiar, Easy Meetings with Auto-Added Zoom Links
What do you like best about the product?
I like the fact that everyone knows the software, is familiar with it and it's not another thing to download. I like when my outlook automatically adds the Zoom link to meetings, no hard work to do etc. I like the filters, blurs and background when working from home.
What do you dislike about the product?
Not many downsides really. Sometimes it bugs but it's rare. I feel it's not as integrated as Teams but that's because Teams is part of Microsoft. Other than that it's great.
What problems is the product solving and how is that benefiting you?
Having a platform that everyone can access, not matter if they're a school or a private company, no matter what systems they use. It feels universal and known by all.
Very Useful for Demos and Group Meetings
What do you like best about the product?
It’s very useful for running demos and hosting group meetings.
What do you dislike about the product?
The camera doesn’t always center on my face.
What problems is the product solving and how is that benefiting you?
It helps me run professional demos with prospects, and I get recordings with clear, helpful summaries after every meeting.
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