Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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User-friendly and secure
What do you like best about the product?
I love how easy Zoom is to use and how I can manage how my participants access my meetings (eg: waiting room, passcode, one click).
What do you dislike about the product?
I'm still trying to figure out the best way to use apps in Zoom. I wish I could see what everyone else sees and how they are invited to the app.
What problems is the product solving and how is that benefiting you?
Zoom was a life-saver through Covid where we had to pivot our facilitation business to an online format. It has been very beneficial in that it saves us travel time and allows folks from different parts of the province/country to participate in a forum that they would have typically had to travel to.
Zoom for success!
What do you like best about the product?
The ease of scheduling, being able to turn the recording on and off. Chat, screen share, are all valuable and used in almost all my meetings.
What do you dislike about the product?
Not much. I do need to learn about all the features though. I am a basic user.
What problems is the product solving and how is that benefiting you?
Showing clients what they need to see in order to make decisions that lead to more business for me. Sending them recordings of meetings so they can remember what we talked about and looked at.
Zoom is very useful at connecting people.
What do you like best about the product?
Zoom has enabled me to work seamlessly from wherever I am, with great features like auto-record, translation and virtual backgrounds.
What do you dislike about the product?
I would like to be able to edit comments in the chat as a host and also be able to add the option for simultaneous translation when a meeting has started. It would also be great to be able to record two languages in the cloud for a single meeting when there is translation.
What problems is the product solving and how is that benefiting you?
Zoom is allowing me to connect with people around the world that I would otherwise not be able to meet.
zoom is ideal for all situations!
What do you like best about the product?
ease of use, storage on the web or device, cost is relevant to product use... priced just right
What do you dislike about the product?
need a little more storage on the web thru zoom and maybe a few filters to use during use
What problems is the product solving and how is that benefiting you?
zoom is enabling personal connection thru technology. When in need of connecting in real flesh and this is impossible for one part or the other and even large groups, this alternative viewing of live persons can be a close substitution for accomplishing the meeting goals and rendes-vous in the first place!
Super easy to use, minimal maintenance
What do you like best about the product?
Zoom is simple enough for all of my users to use while requiring minimal account maintenance. Users understand how to initiate and invite to calls without much if any explanation.
What do you dislike about the product?
Adding an extra user seat is not as quick or intuitive as it is on some other services. Streamlining or shortening the process would help save a lot of time on our end.
What problems is the product solving and how is that benefiting you?
My users reach out to customers and prospects worldwide. Zoom is such a widely known product, that we save a lot of time when setting up video meetings and conferences.
Easy video conference system for meeting with clients - even seniors
What do you like best about the product?
I like how easy it is to use the program for a new user. I send a link and it is as easy as clicking the link and following the instructions for my clients. Even those who are less familiar with technology are able to easily join the meeting.
What do you dislike about the product?
Sometimes it is difficult for my clients who are unfamiliar with the technology to turn on their camera or their audio. It is a fairly straightforward action, and for me it is extremely easy, but for many it can be a challenge to find the right button. Perhaps if there was a brief tutorial when the program is first installed showing where the most important buttons are it would make things easier for my clients who are using Zoom for the first time.
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet with my clients. It has been approved in my jurisdiction to witness matters for real estate transactions, which allows me to expand my practice across the entire province fairly easily.
Zoom is wonderful for connecting all over the world!
What do you like best about the product?
I love that you can communicate with people all over the globe.
I appreciate how easy it is to navigate.
The best thing is its user friendly, especially because I'm not tech savvy.
I appreciate how easy it is to navigate.
The best thing is its user friendly, especially because I'm not tech savvy.
What do you dislike about the product?
Sometimes there is a delay
Also freezes sometimes. Also quality of the picture is a little blurry. Not sure if it's the settings, but if you can improve what I mentioned above , that would be great!
Also freezes sometimes. Also quality of the picture is a little blurry. Not sure if it's the settings, but if you can improve what I mentioned above , that would be great!
What problems is the product solving and how is that benefiting you?
I'm a yoga teacher and I'm using it to see my clients.
I'm also taking classes that I otherwise wouldn't have access to. Not really because I haven't pushed myself to take it further
I'm also taking classes that I otherwise wouldn't have access to. Not really because I haven't pushed myself to take it further
Easy to use!
What do you like best about the product?
I appreciate the options available for video and microphone use, as well as the background options. Security is important to me and Zoom provides many measures to protect my meetings.
What do you dislike about the product?
It would be nice to be able to copy specific chat information, meaning to highlight, copy, and paste. This is not an option at the moment. I would also be great to retrieve IP addresses for users that enter a Zoom meeting in case I need to report inappropriate behavior from students or people who should not have meeting access.
What problems is the product solving and how is that benefiting you?
As mentioned above, Zoom is always updating, which I appreciate because it provides users with a great experience utilizing the tools above, especially with video options and backgrounds.
For entrepreneurs, zoom is your best friend
What do you like best about the product?
The most helpful feature of zoom is the recording feature. As an entrepreneur, I take a lot of sales and business calls, and I really do not remember all of them, that's why zoom recording is my partner in everything.
What do you dislike about the product?
I'm not sure if this happens to everyone, but every time I turn off my laptop, I need to log in again even if my account is remembered by the device I'm using.
What problems is the product solving and how is that benefiting you?
Taking down notes! With zoom integrations, I am able to connect a transcription software to our account and that allows zoom to take down notes automatically and I don't even have to worry about it.
Zoom For Business
What do you like best about the product?
it is helpful that zoom is integrated with lots of other scheduling tools such as Calendly Its also great to capture content and connect with our clients we host group coaching calls weekly and sometimes we do breakout sessions and it is super helpful to have those features when running a coaching and consulting business.
What do you dislike about the product?
One of the downsides to zoom it the blurred background feature it can get to be a little weird looking at times
What problems is the product solving and how is that benefiting you?
the integrations has help solve the issue of no shows we have a higher amount of people actually showing up to their scheduled calls because we can link zoom to our calendly accounts which sends a reminder for the meetings
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