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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Gaurav S.

Zoom Review

  • January 09, 2026
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace application very useful as it has high-quality video/audio conferencing, seamless screen sharing, breakout rooms for group work, meeting recording, and integrations with other tools.
It helps me create Easy virtual meetings with HD video and audio for clear communication and it also can Recording & Playback options
What do you dislike about the product?
There is nothing to dislike about the Zoom Workplace application.
What problems is the product solving and how is that benefiting you?
It helps me create Easy virtual meetings with HD video and audio for clear communication and it also can Recording & Playback options. It has collaboration to the next level with the help of your AI assistant which can Intelligently process recordings, get meetings summarized, make queries in a meeting, Draft a chat response, get chat threads summarized, draft an email response, generate content in Whiteboard, Support multiple languages, etc.


    Education Management

Whiteboard and Screen Sharing Make Online Learning a Breeze

  • January 09, 2026
  • Review provided by G2

What do you like best about the product?
As an adult student studying fully online, I really enjoy using the whiteboard feature. My schedule is quite busy, but I appreciate that my kind teacher sends me the whiteboard notes after every ESL lesson. This allows me to review the material at my own pace. I also found the timer app very helpful, especially when I was running study sessions in the virtual space. Later, during my internship, I used Zoom frequently because I love sharing my screen and inviting others to pick up the pen on the Zoom screen so I can demonstrate things to them.
What do you dislike about the product?
I find it frustrating that it's so difficult to locate settings, especially those related to privacy. You have to navigate through a lot of other menus just to find what you need. When I used to tutor elderly people in digital literacy online, even helping them find basic settings was a challenge. They often couldn't remember the steps, so we would set things up for them and hope they could adjust some default settings on their own if needed.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has been instrumental in helping me effectively deliver information and share my screen to present my ideas. It also provided me with valuable archives of the skills I learned during some of the amazing meetings I was able to attend. I believe it solved an entire year’s worth of work-from-home and study-from-home challenges for me.


    Aries B.

Seamless Collaboration and Unmatched Video Quality

  • January 08, 2026
  • Review provided by G2

What do you like best about the product?
Zoom workplace offers me a seamless, all-in-one collaboration experience that makes transitioning between video calls and team chat incredibly intuitive. I most appreciate the high quality and video stability, which remains consistent even when my connection is less than ideal.
What do you dislike about the product?
I found out that while the platform is powerful, the recent addition of many integrated tools has made the workspace cluttered and less user-friendly. I also notice that the notification system lacks granular controls, making it hard to sync alerts across my desktop.
What problems is the product solving and how is that benefiting you?
It helps me a lot, and it bridges the gap between remote and in-office team members by offering a unified communication hub. This has benefited me by making collaboration and troubleshooting seamless regardless of where my colleagues are located, it is also effective on removing the technical barriers to hybrid teamwork.


    Ashail H.

Centralized Platform That Simplifies Everything

  • January 08, 2026
  • Review provided by G2

What do you like best about the product?
I like that everything is in one place, very organized
What do you dislike about the product?
It can feel overwhelming as it occasionally lags and freezes.
What problems is the product solving and how is that benefiting you?
It assists with the problem of inefficient remote communication.


    Randi C.

Effortless Collaboration and All-in-One Simplicity with a Fantastic AI Companion

  • January 08, 2026
  • Review provided by G2

What do you like best about the product?
I really appreciate how effortless it is to collaborate with others. The AI companion is a fantastic new addition that I find myself using every day. I also value the all-in-one simplicity, which saves me from constantly switching between different tabs and programs.
What do you dislike about the product?
My main issue is the restricted options for customizing the workspace. I wish I could personalize it to reflect my company's branding.
What problems is the product solving and how is that benefiting you?
This app helps me keep all my daily tools organized in one place. The workflows and AI features really save me both time and effort.


    smiti d.

The All-in-One Platform with AI Support and Easy Setup

  • January 08, 2026
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace a lot for meetings and team chats. I like that it's a single platform for everything, including video chat, calls, messages, and document sharing. I can easily search up my documents and also store drafts. The AI support is a great add-on; it can highlight important topics and summarize the whole meeting. The initial setup was pretty easy.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for meetings, team chats, and storing drafts. It's a single platform for video, calls, messages, and document sharing. The AI support highlights important topics and summarizes meetings, making work easier.


    Vasudha P.

Effortless Communication and Collaboration with Zoom Workplace

  • January 07, 2026
  • Review provided by G2

What do you like best about the product?
I really like Zoom workplace because it is easy to use and very reliable. I am using it for family meetings and office work. It supports group video calls, chat, screen sharing, reactions and also very useful for meeting scheduling. Features like recordings, calendar notification and Teamwork makes my work easier & punctual. So Zoom workplace making communication smooth, professional & enjoyable in every situation.
What do you dislike about the product?
I dislike only one thing about Zoom Workplace, that sometimes my voice is not audible, so I have to log out and log in again. Other than, it works well.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps me daily in my work from home job, which solves the problem of huge office rent & helps save money. I can easily do video calls, chat, share my screen and schedule meetings via Zoom. Daily works are going smoothly by discussing things with colleagues through meetings and chat. It saves time, travelling cost and reduced stress by making work easier from anywhere.


    AMRITA J.

All-in-One Collaboration Hub with Seamless Video and Sharing

  • January 07, 2026
  • Review provided by G2

What do you like best about the product?
I like Zoom Workplace for its all-in-one hub—meetings, chat, phone, whiteboard and docs—with reliable video, easy sharing, and smooth collaboration.
What do you dislike about the product?
It can feel heavy at times—too many features, occasional lag on low bandwidth, and some advanced tools locked behind paid plans.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves fragmented communication by combining video meetings, chat, calls, and collaboration tools in one platform—boosting productivity, clarity, and teamwork.


    ASHISH K.

Simple, Reliable, and Seamlessly Integrated Collaboration

  • January 07, 2026
  • Review provided by G2

What do you like best about the product?
Zoom workplace is simple and reliablity, meeting, chats,and collabrations tools are well intergrated video quality is stable and features like screen sharing and recording make teamwok easy and efficient
What do you dislike about the product?
it can consume a lot of system resoureces at times occasional connectivity issue occur and some advanced featuers feel overwhwliming or unnecessary for simple meetings
What problems is the product solving and how is that benefiting you?
solves remote communication and collaboration challenges by bringing meetings, chat and file sharing into one platfrom, this saves time, improves coordination and make working with teams form different locations easier and more productive


    Neha S.

User-Friendly and Seamless Across All Devices

  • January 07, 2026
  • Review provided by G2

What do you like best about the product?
Zoom is user friendly, Easy to use, and also it is helpful in interaction in tools, I like that I can use zoom workplace across devices like my laptop, phone, or tablet and stay connected whether I’m in the office or working remotely.
What do you dislike about the product?
In this at times, zoom workplace can experience lag or connectivity issues, especially during long meetings or when internet bandwidth is limited. Occasional performance issues and high resource usage, especially on slower networks or older devices.
What problems is the product solving and how is that benefiting you?
The zoom was helpfull for rolving remote communication challenges and also it reduce time and travel management and Improves Collaboration
It help in works on laptops, tablets, and phones with consistent experience.
I can stay connected whether I’m at the desk, on the go, or working from home.
Zoom solves remote communication and collaboration challenges by providing reliable video meetings, unified messaging, and interactive tools, which helps me work more efficiently and stay connected with my team.