Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless Meetings and Seamless Collaboration
What do you like best about the product?
What I like most about Zoom Workplace is how easy it is to use in daily work. I can join meetings in one click, talk to my team, share my screen, and send files without switching between different apps. The audio and video quality is very reliable, even when the internet is not perfect, which makes work smooth and stress-free.
What do you dislike about the product?
One thing I don’t like much about Zoom Workplace is that sometimes it uses a lot of system resources, which can slow down my laptop during long meetings. Also, when many people are in a meeting, the app can feel a bit heavy. A few settings are also not very easy to find, especially for new users.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve the problem of poor communication when people are working from different places. It brings video meetings, chat, and file sharing into one platform, so I don’t have to use multiple tools. Because of this, I can communicate faster, avoid misunderstandings, and get my work done more smoothly, even when my team is not in the same location.
Outstanding Experience from Start to Finish
What do you like best about the product?
The AI companion, along with the integration of all tools, makes this product stand out. I also appreciate the team chat and whiteboard features, which enhance collaboration and productivity.
What do you dislike about the product?
The 40-minute limit on group meetings could be improved.
What problems is the product solving and how is that benefiting you?
Receiving a quick summary during meetings is helpful.
Effortless Client Calls and Smart AI Summaries
What do you like best about the product?
The best part is that it is extremely easy fot client to join. They don't always need an account to jump on a call, which removes friction. I also find the AI companion vry helpful for summarizing meetings and creating to-do list automatically, so i can focus on the conversation instead of taking notes.
What do you dislike about the product?
The biggest downside is the 40 min limit on the free version for group calls, which can cut off a meeting right in the middle of a good discussion.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem pf distance by making it easy to meet with client face to face fro anywhere. It helps me stay professional and organized by providing a stable place for video calls, screen sharing, and recording. This benefits me by saving travel time and making it easier to explain complex ideas to my clients visually.
Zoom : Best way to connect for almost every purpose
What do you like best about the product?
It is very convenient to connect with the team, make calls, and schedule interviews. Most importantly, having access to recordings with transcripts has been extremely helpful for us throughout our recruitment process.
What do you dislike about the product?
Occasionally, the recordings of meetings are delivered with a slight delay.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has been instrumental in supporting our recruitment efforts, as well as in organizing team-building activities, townhalls, and open house events for large audiences. The whiteboard and screen sharing features, along with the host's multiple controls, make it easy to manage and engage participants efficiently.
Effortless to Use with Powerful In-App Tools
What do you like best about the product?
Easy to use, great tools to use in app, no frictions.
What do you dislike about the product?
The chat functions it's a bit tricy when You Try to send a message to one person and then switch to the groups message option.
What problems is the product solving and how is that benefiting you?
Remote meetings, easier to engage remote teams and easier onboarding meetings.
Easy-to-Use with Seamless Access and Scheduling
What do you like best about the product?
I like that Zoom Workplace is easy to use for everyone, making it trustworthy for applicants to access meetings without issues. I find the ability to schedule meetings very helpful. Zoom Workplace is a lot more accessible from any device and platform, and it also has a better capacity to host larger scale team meetings. The initial setup was very easy.
What do you dislike about the product?
Sometimes the audio quality is very poor.
What problems is the product solving and how is that benefiting you?
Zoom Workplace lets me meet and hire people remotely, ensuring even those far away can connect. It's easy to use, and applicants can access meetings seamlessly. Scheduling meetings is helpful, and it's accessible from any device, supporting large team meetings effectively.
Effortless Global Collaboration and Communication with great Integrations
What do you like best about the product?
I like how Zoom let us connect between teammates of all the world, that has opened the chance for industries and companies to hire people without caring about their location. I use Zoom daily to keep track of the updates in the team and in my daily tasks. It is very easy to create a Zoom call, to see your scheduled calls or even to Schedule a call and I love the integration with Slack that sends you directly to the meeting but you get the notification via chat. I love the features it has, such as filters, backgrounds, and a lot of settings that help us have a better experience.
What do you dislike about the product?
Sometimes it can be delayed or opening a call can be slow, but nothing out of control, it fixes in minutes.
What problems is the product solving and how is that benefiting you?
The ease of connection from one place to another, even different countries. It feels like you are face to face with someone, but through a screen, we still feel humans but working remotely :)
Effortless Meetings with Game-Changing AI Features
What do you like best about the product?
I love that it is easy to use, and especially now the AI features that allow the meeting recordings and audio transcripts. That helps me so much with my workload, because I can easily pull the meeting minutes and create reports in less than minutes. That was a game changer! We also integrate ZOOM with Slack and Outlook.
What do you dislike about the product?
There is only only thing I would point out about ZOOM. For instance, if I do not save the transcript or hit ZOOM AI Companion before hanging up the call, everything is lost forever. Is there a way to fix this? Otherwise, all wonderful!
What problems is the product solving and how is that benefiting you?
It is helping me being as efficient as possible at work, especially now with all the new AI features. ZOOm helps me create meeting reports in seconds.
All-in-One Platform That Simplifies Work and Communication
What do you like best about the product?
I had been using Zoom mainly for teaching purposes and meetings. I really liked all the tools it offers to make classes interactive, and at that point, Zoom was already more than good enough for me.
However, after I started working for a new company (a contact center), I was honestly surprised by how much more Zoom Workplace offers. Everything is there: taking calls, sending messages and emails, tracking metrics, and managing daily work tasks. It’s very simple to use and feels like having a complete CRM system in one place.
What I like most is that it’s better than many other CRM systems because if you need to start a meeting, you can do it instantly within the same platform — no need to switch tools.
However, after I started working for a new company (a contact center), I was honestly surprised by how much more Zoom Workplace offers. Everything is there: taking calls, sending messages and emails, tracking metrics, and managing daily work tasks. It’s very simple to use and feels like having a complete CRM system in one place.
What I like most is that it’s better than many other CRM systems because if you need to start a meeting, you can do it instantly within the same platform — no need to switch tools.
What do you dislike about the product?
Sometimes accessing meetings could be a bit more straightforward. There are moments when I send an invitation and it doesn’t require a password, but other times it does. The issue is that there are two different ways of sending the meeting link, and one of them doesn’t always include the password information, which can be confusing for participants.
What problems is the product solving and how is that benefiting you?
As a teacher, Zoom helps me continue teaching and generate income while providing a great experience for my students. It allows me to run interactive classes smoothly and stay connected with them no matter where they are.
I also use Zoom Workplace at my job, and it definitely makes my work easier and less stressful by having everything I need in one place for communication and daily tasks.
I also use Zoom Workplace at my job, and it definitely makes my work easier and less stressful by having everything I need in one place for communication and daily tasks.
AI Companion Makes Meetings Effortless and Collaborative!
What do you like best about the product?
The most impressive aspect of Zoom Workplace is its AI Companion. This tool streamlines meetings by automatically creating summaries, generating action items, and enhancing real-time collaboration with features like chat, whiteboards, and notes.
What do you dislike about the product?
One thing I dislike about Zoom Workplace is the AI Companion's occasional overreach. It jumps in with summaries or suggestions that feel pushy during live discussions and disrupts the natural flow. Setting up advanced features like custom virtual backgrounds or multi-camera views can also be tricky on older hardware, which requires manual adjustments.
What problems is the product solving and how is that benefiting you?
We've seen productivity increase as whiteboards take the place of endless status meetings. Templates also help us brainstorm without starting from the beginning. A lower total cost of ownership means more budget for growth, not IT problems. This directly supports our goals for efficient scaling.
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