Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Simple, Reliable, and Great on Slower Connections
What do you like best about the product?
The biggest advantage is its simplicity and reliability. Joining meetings is quick, the interface is easy to understand, and even on slower internet connections it performs fairly well. That matters a lot for remote work where consistency is key.
What do you dislike about the product?
One issue is that it can feel overwhelming at times. Since it combines meetings, chat, whiteboards, and more, the interface can become cluttered—especially for new users who only need basic features.
What problems is the product solving and how is that benefiting you?
You save time and avoid confusion since everything (meetings, chat, tasks) is in one place.
Seamless Access Anywhere, Perfect for Teaching
What do you like best about the product?
I like that Zoom Workplace makes it easier to attend online English lessons. I really appreciate the ability to access it from anywhere on a mobile phone, laptop, or PC. I don't waste time trying to figure out where to log in from, which is really helpful. The variety of tools and options for screen sharing is another aspect I appreciate. Setting it up was quite easy; I just downloaded it, created an account, signed in, and that was it. Overall, I would definitely rate it a 10 out of 10 and recommend it to others.
What do you dislike about the product?
-
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easier to attend English lessons and access it from anywhere—mobile phone, laptop, or PC. I don't waste time finding how to log in. It offers more tools and options for screen sharing than Skype.
Very Easy to Use—Highly Recommended for Businesses
What do you like best about the product?
It’s very easy to use and would highly recommend to other businesses.
What do you dislike about the product?
I love it and don’t dislike anything about it.
What problems is the product solving and how is that benefiting you?
The problems it is solving is by being able to meet with my staff anytime of day and where ever they are.
Intuitive and Feature-Rich for Seamless Online Classes
What do you like best about the product?
I use Zoom Workplace for meetings, delivering classes, and attending classes. I like its easy-to-use interface, which is intuitive and means everything is handy for when I need to do something quickly. The option to add widgets or gadgets within the call is valuable. I also appreciate the blurring of the background in the camera. It helps conceal items on top of furniture and other distracting items. The initial setup for Zoom Workplace was very easy.
What do you dislike about the product?
An improvement would be to add the captions option for the calls.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for meetings and classes. It solves issues by offering widgets in calls, has an intuitive interface for quick actions, and blurs backgrounds to hide distractions.
Trusted Platform for all demographics
What do you like best about the product?
Remote accessibility on a trusted platform.
What do you dislike about the product?
Sometimes, there are delays or technical issues.
What problems is the product solving and how is that benefiting you?
Open communication between all departments. Punctuality is improving as the meetings can be added to virtual calendars.
Effortless Setup, Perfect for Meetings
What do you like best about the product?
I like that Zoom Workplace makes it easier to connect and send requests. It's convenient because I can create a Zoom meeting and send it as a link to our clients or employees, even using WhatsApp. The initial setup was very easy and simple, which is a big plus.
What do you dislike about the product?
Improvement can be done on the bandwidth area because sometimes there's a lot of connection issues even if we have a good track speed.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for client and employee meetings, finding it easier to connect and send meeting requests.
Great Note-Taking and Scribble Features
What do you like best about the product?
Notetaking feature, scribble feature, and many more like this.
What do you dislike about the product?
nothing specific that I found till now from my end.
What problems is the product solving and how is that benefiting you?
Having seamless video calls with everyone around the world
Easy, Reliable Meetings and Discussions with Zoom
What do you like best about the product?
Zoom makes it easy to gather and discuss matters.
What do you dislike about the product?
The only thing I can complain about Zoom is the backround noise. Even with the sound effect on.
What problems is the product solving and how is that benefiting you?
Nothing yet that I know of.
Best Softphone I’ve Used—Crystal-Clear Calls for Remote Work
What do you like best about the product?
Very good softphone for remote workers. Line is very clear even with latency drops
What do you dislike about the product?
I would say nothing. It is the best softphone I have used so far.
What problems is the product solving and how is that benefiting you?
Softphone availability. It solved any issues with soft phone licensing
User-Friendly Meetings with Reliable Video, Recording, and Smooth Collaboration
What do you like best about the product?
Zoom Workplace is very user-friendly and provides reliable video and audio quality even on low bandwidth. I like its smooth meeting experience, screen sharing, and recording features, which make collaboration and learning more efficient. The interface is simple, and joining meetings is quick and hassle-free. It also integrates well with other tools, making it suitable for both professional and educational use.
What do you dislike about the product?
One downside of Zoom Workplace is that the free plan has a 40-minute time limit on group meetings, which can be restrictive. It can also consume significant system resources, sometimes causing lag on low-end devices. Additionally, occasional connectivity or audio issues can disrupt meetings, and some advanced features are locked behind paid plans.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of remote communication by enabling quick video meetings, screen sharing, and collaboration across different locations. It is helpful for attending meetings, online classes, and team discussions without physical presence. However, in my experience, while Zoom handles meetings well, I find Microsoft Teams more beneficial for day-to-day work because it offers better integration with tools like Office apps, chat-based collaboration, and file management in one place. Zoom is great for meetings, but Teams provides a more complete workspace for continuous productivity.
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