Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Easy-to-Use Meetings with Reliable Audio/Video and Great Collaboration Features
What do you like best about the product?
What really appeals to me about Zoom Workplace is how simple it is to use for meetings and regular communication. Because of the user-friendly design, hosting or attending meetings only requires a few clicks. I also like that the audio and video quality is usually quite consistent, even with mediocre bandwidth. Features like screen sharing, chat, and recording make it very beneficial for both business and teamwork.
What do you dislike about the product?
I find it unpleasant when the app occasionally lags or freezes, especially after long meetings or when other apps are active. Furthermore, a number of sophisticated features are only available with costly subscriptions, which can be problematic. Notifications may also sometimes be a bit overwhelming.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easier to manage meetings and communication between teams and clients, particularly when employees are spread out geographically. It facilitates meeting scheduling, participation, and execution without any technological problems or delays.
Coordinating calls and exchanging information used to take longer before utilising Zoom, but now everything is more efficient in one location. It is simpler to review documents, clarify concepts, and maintain alignment during conversations when features like screen sharing and chat are available.
All things considered, it enhances communication, saves time, and makes daily cooperation more effective and structured.
Coordinating calls and exchanging information used to take longer before utilising Zoom, but now everything is more efficient in one location. It is simpler to review documents, clarify concepts, and maintain alignment during conversations when features like screen sharing and chat are available.
All things considered, it enhances communication, saves time, and makes daily cooperation more effective and structured.
Seamless Integrations Enhance Virtual Meetings
What do you like best about the product?
I really like how integrated Zoom Workplace is with my existing tech stack. It integrates with HubSpot, Google Calendar, and Gong, making it really easy and seamless to use. The integration with HubSpot is helpful for scheduling meetings, while the Google integration simplifies calendar events by allowing me to add a Zoom link easily. The Gong integration automatically connects with Zoom, pushing over the Zoom call and analyzing it, which is really helpful. Overall, these integrations make Zoom Workplace work really well for me.
What do you dislike about the product?
Sometimes I feel like it's hard to see everything someone is showing over screenshare, like when they're showing a software platform and I'm trying to read text. It would be nice if the technology auto-zoomed in for me into areas someone who was speaking was focusing on.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps me avoid in-person meetings and phone calls, allowing me to connect with more people globally. It's integrated with my tech stack like HubSpot, Google Calendar, and Gong, making it seamless and easy to use.
Super Easy Global Communication with Coworkers
What do you like best about the product?
Super easy way to communicate with coworkers worldwide
What do you dislike about the product?
The premium features are a bit expensive, and at times the app requires a lot of RAM.
What problems is the product solving and how is that benefiting you?
It creates a nice working relationship between coworkers, and it benefits me by giving me the opportunity to work wherever I want.
Reliable, All-in-One Communication That Keeps Our Team Connected
What do you like best about the product?
What I like most about Zoom Workplace is how easy it is to stay connected with my team throughout the day. The platform is very reliable for meetings, and the video/audio quality is consistently strong, which makes a big difference when coordinating with a busy team.
I also like how everything is integrated—chat, meetings, and file sharing are all in one place, so it keeps communication organized and reduces the need to switch between multiple tools. Scheduling and joining meetings is quick and straightforward, which helps keep the day running smoothly.
Overall, it’s user-friendly, dependable, and makes day-to-day communication much more efficient.
I also like how everything is integrated—chat, meetings, and file sharing are all in one place, so it keeps communication organized and reduces the need to switch between multiple tools. Scheduling and joining meetings is quick and straightforward, which helps keep the day running smoothly.
Overall, it’s user-friendly, dependable, and makes day-to-day communication much more efficient.
What do you dislike about the product?
While Zoom Workplace is very reliable overall, there are a few areas that could be improved. The platform can feel a bit overwhelming at times because there are so many features bundled together, and not all of them are used regularly.
Occasionally, switching between chat, meetings, and other tools isn’t as seamless as it could be, especially when working quickly during a busy day. It would also be helpful if customization options for the workspace layout were a bit more flexible to better match different team workflows.
Occasionally, switching between chat, meetings, and other tools isn’t as seamless as it could be, especially when working quickly during a busy day. It would also be helpful if customization options for the workspace layout were a bit more flexible to better match different team workflows.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve the challenge of fragmented communication by bringing meetings, chat, and collaboration tools into one platform. Instead of switching between multiple apps, everything is centralized, which makes daily communication much more efficient.
It also reduces delays in coordination since meetings can be scheduled and joined quickly, and team members can stay connected in real time. This has improved productivity by saving time, reducing miscommunication, and making it easier to stay aligned with my team throughout the day.
It also reduces delays in coordination since meetings can be scheduled and joined quickly, and team members can stay connected in real time. This has improved productivity by saving time, reducing miscommunication, and making it easier to stay aligned with my team throughout the day.
Excellent Connectivity and Video Quality
What do you like best about the product?
Connectivity perspective and video quality its too good.
What do you dislike about the product?
The interface can feel cluttered and overwhelming
What problems is the product solving and how is that benefiting you?
reliable communication across distributed teams. the biggest benefit is efficient meetings—Zoom is stable, easy to join, and works well
Reliable and Intuitive—Zoom Workplace Keeps Calls and Team Chat in One Place
What do you like best about the product?
What I like best about Zoom Workplace is how reliable and easy to use it is, even with a slow internet connection. The interface is very intuitive, so I don't have to spend time teaching new team members how to join a call or share their screen. I also really appreciate the 'Team Chat' feature because it allows us to keep our project discussions and video meetings in one single place, which saves me from constantly switching between different apps.
What do you dislike about the product?
One thing I dislike is how frequent the software updates are. It feels like every time I open the app to join a meeting, there is a new update required, which can be frustrating when I'm in a rush. Additionally, while the many features are great, the settings menu has become quite cluttered and it can be difficult to find specific audio or video options quickly.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps us solve the problem of fragmented communication. Before using it, our team was scattered across different apps for calling, messaging, and document sharing, which led to missed updates. Now, having everything in one platform has streamlined our workflow. It has specifically benefited us by reducing the time spent searching for meeting notes and links, making our weekly project syncs much more efficient and organized
Simple, Reliable Way to Connect Anywhere with Zoom
What do you like best about the product?
Zoom makes it easy to connect with people anywhere. It’s simple and straightforward to use, works well most of the time, and helps friends, families, and teams stay in touch. Features like video calls and screen sharing make conversations feel more natural, and they’re also really practical when you need to show something, explain an idea, or collaborate with others.
What do you dislike about the product?
Zoom could improve its button placement and overall layout. Some controls are difficult to locate, especially for new users, and key options can feel buried in menus. At times the interface looks crowded, and moving between features like chat, participants, and screen sharing doesn’t always feel smooth or intuitive.
What problems is the product solving and how is that benefiting you?
Zoom helps me stay connected with people anywhere, which saves me time and keeps communication quick and easy.
AI Summaries and Cloud Recordings Simplify Remote Collaboration
What do you like best about the product?
I love the AI summary of meetings and cloud recordings in Zoom Workplace. These features simplify the need for detailed note-taking and finding meeting recordings, which makes my remote work as an HR Director more manageable.
What do you dislike about the product?
It can be awkward to share screens during meetings and the chat function can be really distracting when presenting.
What problems is the product solving and how is that benefiting you?
Zoom Workplace creates space for collaborative work remotely, simplifies note-taking with AI summaries, and makes finding meeting recordings easy with cloud storage.
User-Friendly but Pricing Could Improve
What do you like best about the product?
I like the ease of use of Zoom Workplace. Most people these days are used to Zoom, which makes it easy and makes people happy when they can use Zoom instead of other platforms they might not be as familiar with. It saves time and makes meetings effective and efficient because our partners already know how to use it. Overall, it drives efficiency.
What do you dislike about the product?
I think the pricing model can be tough. We had to decrease just because there are other free platforms that allow us to use video conferencing much more broadly at a better cost. So, ultimately, just the pricing model would be, you know, an adjustment there would be helpful.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easy to connect on video calls clearly and effectively. It's user-friendly, which saves time and drives efficiency in meetings.
Seamless All-in-One Collaboration with Zoom Workplace
What do you like best about the product?
What I like best about Zoom Workplace is its seamless integration of communication and collaboration tools in one platform. The ability to easily move from chat to video calls or file sharing enhances productivity and reduces the need to switch between multiple applications. I also appreciate the intuitive user interface, which makes it accessible for all team members regardless of technical skill level. Additionally, features like breakout rooms, real-time messaging, and third-party app integrations make working in hybrid or remote environments much more efficient and engaging.
What do you dislike about the product?
One thing I dislike about Zoom Workplace is that it can sometimes be overwhelming to keep track of multiple notifications from chats, meetings, and shared documents, especially during busy workdays. Additionally, while there are many features available, it can take time to learn and navigate all of them efficiently. I’ve also experienced occasional connectivity or audio issues during meetings, which can interrupt workflow. Overall, while Zoom Workplace is a powerful platform, I think improving notification management and troubleshooting tools would make it even better.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves several critical problems related to remote and hybrid work. It brings together communication tools like chat, video meetings, and document collaboration into a single platform, which reduces the need to switch between multiple apps and helps streamline workflows. This integration makes it much easier to communicate with colleagues, share files, and schedule meetings efficiently. For me, these benefits translate into improved productivity, faster decision-making, and more effective teamwork—regardless of where everyone is working. It also helps keep projects organized and ensures that information is easy to find, which saves time and reduces confusion.
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