I primarily use Zoom for business and church meetings, and family gatherings. It is also used for small group meetings with family members.
Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
from
and
External reviews are not included in the AWS star rating for the product.
very smooth and easy to use, with great new AI features once in a while
What do you like best about the product?
high quality sound and connections, multiple servers in different countries sync well
What do you dislike about the product?
the dial in service is not so good, hard to remember the dial in code
What problems is the product solving and how is that benefiting you?
team members in different locations for conferencing
Experience of using Zoom Workplace.
What do you like best about the product?
Zoom Workplace Made virtual Collaboration very Simple, it simplifying communication and Delivers the Seamless Team Collaboration.
What do you dislike about the product?
Integrations with third-party tools may not be as friendly or seamless as Microsoft Teams or Google Workspace.
What problems is the product solving and how is that benefiting you?
Zoom Workplace unifies meetings, team chat, whiteboards, calendar, email in a single platform that's why no need to switch between multiple apps. It Streamlines your workflow and saves time.
I have been using Zoom for more than 5 years at my personal and professional meetings
What do you like best about the product?
The UI is simple and application is easier to navigate. I am using it very frequently. Its easy to schedule and join.
What do you dislike about the product?
Sometimes it takes time to navigate. Such as making someone else presenter or mute the rest of the team members. to achieve this one should have to refer user manual.
What problems is the product solving and how is that benefiting you?
The problem of having common domain to connect over meeting platforms has been resolved. Personal emails can be used to set meeting.
There when the world needed it, still here because the world wants it!
What do you like best about the product?
Zoom is a truly seamless, foolproof way to bring the conference room to you. Private enough to require an invite, but accessible enough to host large meetings from anywhere in the world, Zoom connected people and kept operations moving during quarantine, and is now indispensable in bridging the gap between workers with RTO orders, hybrid employees, and those who still WFH!
What do you dislike about the product?
I wish in-call chat notifications were more pronounced when in full screen.
What problems is the product solving and how is that benefiting you?
A conference call with 50 attendees could have all 50 attendees in different places around the world, and Zoom's suite of features keeps that from seeming as hectic as it could.
Reliable, User-Friendly Platform for Seamless Virtual Collaboration
What do you like best about the product?
What I like best about Zoom Workplace is its seamless integration of video conferencing, chat, whiteboarding, and calendar tools in one platform.
It creates a cohesive digital workspace that makes communication and collaboration across teams smooth and efficient. The interface is intuitive, and the reliability of video and audio quality sets it apart.
It creates a cohesive digital workspace that makes communication and collaboration across teams smooth and efficient. The interface is intuitive, and the reliability of video and audio quality sets it apart.
What do you dislike about the product?
Sometimes Zoom Workplace can slow things down on older devices, especially during long sessions. Also, a few of the advanced features aren’t as straightforward to use unless you’re really familiar with the platform or you need to pay extra to access them.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps us overcome the challenges of remote collaboration and communication by providing an integrated platform for meetings, messaging, scheduling, and document sharing.
As a Digital Business Analyst, it streamlines cross-functional coordination, saves time during project discussions, and supports productivity through AI meeting assistants and efficient scheduling tools. This ensures that strategic decisions are made faster, tasks are aligned, and team performance remains high—regardless of location.
As a Digital Business Analyst, it streamlines cross-functional coordination, saves time during project discussions, and supports productivity through AI meeting assistants and efficient scheduling tools. This ensures that strategic decisions are made faster, tasks are aligned, and team performance remains high—regardless of location.
Ok but not the best
What do you like best about the product?
Backgrounds, our background covers and silent mode
What do you dislike about the product?
Not easy to make instant a quick start at the beginning
What problems is the product solving and how is that benefiting you?
Distance, and time spent to be together
AI summary keeps meetings productive and responsive support aids seamless communication
What is our primary use case?
What is most valuable?
The feature I really like is the summary provided by AI. It allows me to catch up with what has been discussed if I join a few minutes after others have already started, which is a very good feature.
What needs improvement?
So far, Zoom is excellent, but if there was a way to retain links for documents that are shared in the chat after a meeting, it would be very helpful. Additionally, the ability to do live changes to documents during meetings would be beneficial.
For how long have I used the solution?
I have been using Zoom for the past three to four years.
What do I think about the scalability of the solution?
When talking to clients who are in areas with poor networks, it becomes quite a problem. Also, when we have meetings with larger numbers than planned, like exceeding from one hundred to three hundred to four hundred attendees, there are challenges. It would be ideal if there was an automatic scaling option where you could pay for increased capacity as needed.
How are customer service and support?
I have not had any problems with Zoom support. If there's an issue, I reach out to their support, and they respond quickly without major problems.
Which solution did I use previously and why did I switch?
I have used Teams in the past. The main difference is that Teams allows for easy live documentation and editing, sharing of documents, and those changes can be made easily.
How was the initial setup?
The initial setup was straightforward and not difficult.
What's my experience with pricing, setup cost, and licensing?
Given that Zoom is now almost an ubiquitous product, the pricing should be reduced. Additionally, if auto-scaling was included, users could pay an extra for increased capacity when required.
What other advice do I have?
Everyone I know uses Zoom. When others are not connected, I encourage them to download and use it. I give Zoom a nine out of ten because some additional features would be helpful.
Zoom Product Review
What do you like best about the product?
I really like how easy Zoom is to use, even if you aren’t very tech-savvy. The interface is clean and straightforward, and setting up meetings or joining them takes just a few clicks. I also appreciate the reliability—meetings almost never drop or freeze. The features like screen sharing, breakout rooms, and chat during calls make collaboration much easier.
What do you dislike about the product?
Sometimes, Zoom can use a lot of computer resources, especially if you’re in a long meeting or have multiple things open at once. I’ve noticed my computer fan gets loud and everything slows down a bit. Also, it would be great if there were even more options to customize meeting layouts.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it much easier to schedule and manage meetings with both internal teams and clients. It removes a lot of the hassle around coordinating times and setting up reliable video calls. It’s helped streamline communication, save time, and keep projects moving forward without delays. The integration with calendars and reminders is especially helpful.
Zoom page review
What do you like best about the product?
I like that it's all in one integration meeting, project, chats helps with reducing workflow friction.
What do you dislike about the product?
For new user it's little complicated but after a point it's easy to use.
What problems is the product solving and how is that benefiting you?
It helps me with reduction of jumps between different tools like slack, Google drive, mail etc. Which creates smooth flow to my work.
Seamless Remote Communication
What do you like best about the product?
It's easy & reliable tool for meetings & also provides multiple features like screen sharing, chat option & many more.
What do you dislike about the product?
Just sometimes feel little cluttered with many features popping up while sharing screen like the bar at top don't get hide for 10-15 seconds even if we hover over it.
What problems is the product solving and how is that benefiting you?
Best tool to collaborate with clients and coworkers without needing to be physically present in the same place. Also its AI Summary feature helps to quickly go through the meeting summary without missing any valid points.
showing 2,781 - 2,790