My use case for Zoom involves a half an hour meeting that we have daily during which someone shares their screen and we go over the plan for today, what went good in the past day, and various details. Afterwards, I pair with a colleague of mine and we either share screens or I share my screen. We collaborate on tasks that we have using Zoom, but the share screen functionality is a must. If this was not present in Zoom, we definitely wouldn't have used it.
Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Zoom Workspace is easy to use
What do you like best about the product?
It is very easy to have an ad hoc meeting with Zoom Workplace
What do you dislike about the product?
The only downside to Zoom Workplace is I have the free account and it times out at 40 minutes. Make sure you get the paid account if you intend to use it often
What problems is the product solving and how is that benefiting you?
I use Zoom to demonstrate DMS processes with remote workers
This phrase seems to be a fragment or a title. It suggests a topic or area that is adaptable or versatile for communication purposes. Without additional context, it's challenging to provide a precise translation, but it implies a space or method that allows for effective exchange of information.
What do you like best about the product?
The best aspect of the application is that it provides a dynamic user experience and extensive support for better long-term meetings, automated recording, and improved usability for users to set up meetings over time.
What do you dislike about the product?
The main complaint about the application is that its features are mostly limited to premium users, and customer usability is not enhanced with more features.
What problems is the product solving and how is that benefiting you?
The main issue was the communication with clients from distant regions, so people usually used instant emails and messaging, which were not able to solve immediate problems. Now, it is solving different problems in a small amount of time.
Excellent unified communications tool
What do you like best about the product?
I really like how easy the tool is to use. it's very visually friendly and intuitive
What do you dislike about the product?
the short time limit for unpaid accounts
What problems is the product solving and how is that benefiting you?
the biggest advantage is that it solved communication for all of us who work remotely
Screen sharing and breakout rooms enhance team collaboration and daily communication
What is our primary use case?
What is most valuable?
I value the chat feature in Zoom as much as the screen share, and whenever we have a meeting, we also have a chat, but it's nowhere near what Slack provides. Slack has way more options such as replying to a thread, but also sending that message as a last message in the chat box.
Breakout rooms in Zoom have helped facilitate more focused group discussions in my virtual meetings because you simply don't have to search for links to join other Zoom meetings. You just have one big call in the morning and afterwards, you split into the breakout rooms. Whenever I'm leaving my current breakout room, I'm returning to the main one, which is convenient because I don't have to search for any link to access it. Whenever I'm looking for someone, I can just browse to the breakout rooms and see whoever is in that room before joining. I don't have to join each and every room to find someone; I directly know where he or she is at.
This helps my focus as you have separate rooms for separate purposes, which is what my organization does. We keep specific rooms for specific purposes based on the name, such as one-on-one rooms prefixed with 'one-on-one' and pairing rooms prefixed with 'pair.' It's just a basic setup, but it's pretty handy.
Zoom has positively impacted my organization because it's essential for communication. Otherwise, we would not communicate the same way. We can see each other, we can hear each other as well. We use it daily for demos and for one-on-ones. It's a tool in our arsenal that is essential. We haven't used Microsoft Teams or Google Meet, so it's hard to compare it to anything else, but we are very happy with Zoom. We see no need to switch from Zoom yet. It fulfills all our requirements, which are pretty standard: just video and audio, and also the breakout rooms.
What needs improvement?
I would definitely want the chat in Zoom to be improved.
I have seen areas of improvement in Zoom regarding the noise suppression setting. Sometimes I talk a bit low pitched and the other person cannot hear me. I'm guessing the noise suppression detects my voice as background noise instead of my actual voice. It might be a setting that I just need to tweak somewhere in the settings window. I haven't had the time to check that out yet. It happens from time to time; it's not crucial, but I check that the other person hears me by asking them if they heard what I just said. It occurs at least once daily, so it's not bothering to me, but to someone who is a bit more sensitive, it may be bothersome.
I find it hard to tell if there has been any return on investment with Zoom because I'm not dealing with the financials of our organization. I guess it helped us because whenever there's an incident at night and people need to synchronize to find out what's going on, they enter Zoom and talk to each other.
What do I think about the stability of the solution?
I have never experienced any drops with Zoom. I did once, but it proved to be my network and not related to Zoom, so it was very stable.
What do I think about the scalability of the solution?
Regarding Zoom's capacity to host large-scale virtual events, it works really fine. I don't think we've ever been more than 40 in one call, but even when we were 40, we could still talk and understand each other. I saw no latency drops or anything related to that. Everything was fine.
I can share my experience with the scalability of Zoom by mentioning that the largest meeting I participated in was around 40 or 50 people. Everything went smoothly, so judging by that, Zoom fulfills the most common necessities.
Which solution did I use previously and why did I switch?
I have used similar solutions before Zoom, but it was quite some time ago. I used Microsoft Teams about 2 or 3 years ago. I used Amazon's internal platform called Chime as well.
What other advice do I have?
I do not use Zoom's recording feature during most meetings, but on Fridays, we usually hold a demo called demo day. During the demo, whatever we've been working on for the past week is showcased to our colleagues. We use recording during the demo, but aside from that, we don't really use it. It's just once a week most of the cases.
The recording feature in Zoom hasn't helped in my post-meeting processes because I never replay any of the recordings. Those who are a bit higher up in the organization usually use them to take notes in retrospect, but personally, it didn't help me at all.
I'm not sure if I've integrated Zoom with Slack or Microsoft Teams. Currently, I have integrated Slack with Jira and Confluence, but not with Zoom. I wonder how that works; if I have a meeting on my calendar, will Slack notify me that I should be entering there, or going back to Zoom?
Zoom's security framework has helped my organization ensure communication privacy and data protection, but I'm just a regular user. If it helps, we've never had anyone from outside our organization accidentally join our rooms.
I switched to Zoom for daily use simply because I changed jobs and that's how the setup was already laid out for my new team. It wasn't a personal choice; it just happened given the context.
I have used documents or manuals for Zoom once when I searched for how to stop the camera from following me around. Apparently, there is this option called 'main stage,' and if you enable it, then whenever you move around, the camera on your MacBook zooms in on your face. This option is no longer easily accessible; I cannot find it anymore. The setting should be in the video settings, but it's not. It is somewhere, but I can hardly find it. I changed it a month ago and now I can no longer see where it is.
My overall rating for Zoom is 9 out of 10.
Best app for all type of work related to calling and texting as well as meetings
What do you like best about the product?
Zoom Workplace is one of the easiest apps I have used during my work experience. It provides easy calling and texting features. Furthermore, it does not have lag problems like other apps and has clear and smooth calling and meetings. It's easy to implement your workforce and get things done accordingly. It has best customer support. Also it's easy interface provides the user to use it frequently as well as it give easy integration.
What do you dislike about the product?
There is nothing to dislike about Zoom Workplace, but sometimes it takes time to open the application.
What problems is the product solving and how is that benefiting you?
Zoom Workplace effectively solves many workplace communication problems with the merger of messaging, phone, and meetings under one easy-to-use platform; it streamlines team collaboration. The best advantage to me has been the reliability and quality of video conferences and telephone calls. It also removes the need to toggle between applications, which reduces time and interferes less with workflow. Overall, it has greatly facilitated team connectivity and productivity.
Well deserved app for video call
What do you like best about the product?
Simple yet comfortable and makes even super usable
What do you dislike about the product?
Nothing as of now I didn't see anything now
What problems is the product solving and how is that benefiting you?
Faster than any other apps
Great to use for outside meetings
What do you like best about the product?
Ease of using with individuals outside the company
What do you dislike about the product?
Overall that it is not integrated more - we use Teams for internal a lot
What problems is the product solving and how is that benefiting you?
It helps us connect with individuals outside of the company for video conferencing
Best Meeting Platform With AI
What do you like best about the product?
It is easy to navigate for both hosts and participants, with clear controls and layout. And it has AI capability which speech to text. Good for notes.
What do you dislike about the product?
It has limited time like around 30 min or something, it shroud be greater than 30 .
What problems is the product solving and how is that benefiting you?
Smart background noise suppression, meeting summaries, and transcription tools save time and boost productivity.
Best so far in terms of competitors it has
What do you like best about the product?
Professional experience, not casual at all. Chance to be like Microsoft teams
What do you dislike about the product?
Nothing in general. It's good enough for me
What problems is the product solving and how is that benefiting you?
Meeting a people, sharing screens
From Scheduling to Screening — Zoom Workplace Makes Recruiting Smoother
What do you like best about the product?
As a recruiter, I can say Zoom Workplace has become an indispensable tool for managing my day-to-day interview schedules. Some of the best things I like about it are integrated scheduling and calendar sync, which makes it incredibly easy to send invites and block time for screening calls or panel interviews—no back-and-forth needed. And, HD video and audio clarity help ensure that communication is smooth, especially during high-stakes interviews where first impressions matter.
What do you dislike about the product?
While Zoom Workplace is a solid tool for interview scheduling and virtual meetings, there are a few areas that could be improved from my perspective. I would say occasional syncing issues with calendars, especially when rescheduling interviews or handling last-minute changes. Sometimes, candidates receive outdated links, or time conflicts arise.
What problems is the product solving and how is that benefiting you?
I can say Zoom's seamless integration with Outlook and Google Calendar helps automate scheduling and ensures time blocks are accurate for both candidates and for our team. With Zoom, I can quickly set up debrief calls with hiring managers, record interviews (with consent), and share them for review—speeding up feedback loops.
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