Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 2 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Raunak J.

Zoom – The Office Meeting Room That’s Always Open

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
What I love about Zoom is how reliable and simple it is. Whether it’s a quick 1:1 or a full-blown team meeting, it just works. Clear audio, smooth video, and the screen sharing is super handy — it’s like having the whole team right there with you.
What do you dislike about the product?
Sometimes the app takes a bit to start or needs updates at the wrong time. Also, breakout rooms can be a little clunky. But nothing major — it's still my go-to for calls.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of distance. It keeps our team connected no matter where we are. It’s helped build strong collaboration, made meetings easy, and honestly just kept work flowing smoothly.


    Maher I.

An ideal app for communicating

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, clear video and audio calls, customized app platform and features
What do you dislike about the product?
Need more choices for video definitions to adjust manually
What problems is the product solving and how is that benefiting you?
It allows us to attend the meetings with our team even if they are in different places, saving the time and expenses of travel and hotels. instant reach out for the information and easier to distribute it in a secure way.


    Dhwani T.

Zoom workplace review

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
Fast calling and sms services. Also it is user friendly and a single app to connect with people across the world.
What do you dislike about the product?
Sometimes it takes time to get started and also it doesn't removes the voicemail until we hear the complete audio.
What problems is the product solving and how is that benefiting you?
Zoom has it's mastery in High-quality video and audio for meetings and also Smooth remote collaboration, with tools designed to keep distributed teams connected and productive.


    Maura F.

Never using Skype or Google Meets again

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
I love all the plugins and tools available. As a strategist I have to conduct a lot of workshops with large groups of people and the tools help me engage with my guests and get the best information.
What do you dislike about the product?
I wish Zoom had transcription services with their meeting recaps.
What problems is the product solving and how is that benefiting you?
I work remotely for a creative agency so it's important that I can screen share to show my teammates and clients what I'm working on.


    Education Management

The best solution I have tried for web session

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
Allows smooth meetings with many people, integrates useful tools like whiteboards, polls, and automatic subtitles, and adapts well to both businesses and educational institutions.
What do you dislike about the product?
Some more advanced options are available by acquiring a higher plan.
What problems is the product solving and how is that benefiting you?
It allows keeping active online classes with tools that support participation. Additionally, it addresses the need to reduce operational costs by integrating functions such as calls, messaging, and video conferencing into a single environment, which avoids relying on multiple isolated platforms.


    Paola Z.

Collaboration platform par excellence

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
intuitive interface, high stability in large meetings, and good compatibility with different devices
What do you dislike about the product?
some advanced features are only available in paid plans, and there have been previous concerns about privacy
What problems is the product solving and how is that benefiting you?
It has allowed me to meet remotely with several people to settle matters shortly.


    Devin M.

Bringing the team together

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
Using Zoom Workplace has increased productivity by allowing our team to easily schedule and attend out weekly meetings whether we are all in office, working from home or out in the field. Assigning task lists to each team member is another extremely helpful feature in the app.
What do you dislike about the product?
Occasional poor sound or image quality or crashing during meetings
What problems is the product solving and how is that benefiting you?
Zoom gives us the option to hold meetings when not all participants can attend in person


    BurhanGüvercin

Smooth meetings and easy setup lead to seamless collaboration

  • June 04, 2025
  • Review from a verified AWS customer

What is our primary use case?

I have worked with SAP but it was for a small amount of time, as I was working at a bank where they were using in-house software.

I use Zoom for meetings, and if it's something such as tools including Windows, Linux, or Zoom for meetings, then I work with those.

I'm not sure about buying licensing from the AWS marketplace or somewhere else because I'm not responsible for it.

I was using mainly Teams, but for some meetings from other customers or parties, we are using Zoom as well.

Regarding Zoom features, I wonder which features you are referring to when asking about breakout rooms.

I am recording my meetings or webinars, and regarding cloud recording, I do that.

Both Teams and Zoom have the same features; I've used Teams and Zoom for meetings, and I sometimes recorded the meetings, which can be done on both.

What is most valuable?

I haven't used breakout rooms, and I'm not aware of it, even though they have functionality where you can separate 100 people into small parties.

I am recording, and it has been great and smooth so far, and I haven't faced any problems.

I thought Zoom doesn't have the feature to save chats after meetings, while Teams allows for document sharing, which I know because in my latest company we were sharing documents through Teams; I didn't use that in Zoom.

What needs improvement?

I would definitely appreciate seeing additional features in Zoom if I had cases that required them.

I don't have any suggestions on what could be done with Zoom to make it even better in the future, as I used it and didn't experience any problems.

For how long have I used the solution?

I have been working with Zoom for a minimum of 5 years.

What was my experience with deployment of the solution?

Setting up the application was very easy; it was just two clicks and you're done.

I don't have any idea on what could be done with Zoom to make it even better in the future, as I used it and didn't have any problems.

What do I think about the stability of the solution?

No interruptions occurred, and nothing changed even when we had 30 people; it wasn't laggy or interrupting.

I didn't have any problem with Zoom, and overall with Zoom, there are no connection issues, stability, or performance problems.

What do I think about the scalability of the solution?

I had meetings with a maximum of 30 people, but I did not have large-scale meetings with my customers of 100 persons or more.

How are customer service and support?

I have never needed to contact Zoom Technical Support, so I didn't ever need to reach out.

Which solution did I use previously and why did I switch?

I used the free version of Zoom, so I found it inexpensive when considering pricing based on the market.

Setting up the application was very easy; it was just two clicks and you're done.

How was the initial setup?

I actually used both the application and the web version of Zoom for initial setup, but I downloaded the application because it has more features.

Setting up the application was very easy; it was just two clicks and you're done.

It was not difficult because it is easier to set up, so I didn't face any issues at all.

What other advice do I have?

I integrate with Google Calendar when integrating Zoom with Teams, since I am working with Teams. I would rate Zoom an 8.5 on a scale of 1 to 10, where 10 is the best, perfect solution, and 1 is the worst.


    Bairon P.

Reliable, Scalable, and Perfect for Hybrid Teams

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace has become essential for running smooth virtual meetings, webinars, and creative reviews. The video quality, screen sharing, and breakout room features make it perfect for both internal team syncs and client presentations. I especially appreciate the calendar integration and easy invite system—it keeps scheduling fast and intuitive. The AI Companion tools (like smart summaries and transcription) are also a major productivity boost.
What do you dislike about the product?
Sometimes the interface feels a bit overloaded with features that aren’t always relevant for day-to-day use. Also, occasional audio lag or connectivity drops can happen, even with a strong connection. It’s mostly reliable, but I wish the app’s performance were more lightweight.
What problems is the product solving and how is that benefiting you?
Zoom helps us stay connected and collaborative across different time zones and locations. It keeps our creative feedback loop efficient—whether it’s reviewing edits, aligning on timelines, or presenting concepts to clients. With AI-generated meeting notes and task suggestions, we save time on follow-ups and keep projects moving forward smoothly.


    Praveen K.

Best workspace for remote environments

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
Zoom workspace is very easy to download and setup the meeting environment. Can able to record meeting sessions without any issues. I also like background filters which looks more professional. And very user friendly, anyone can use. Ans screensharing works seamlessly. I also like the chat feature during the meetings and send emojis as well. Been using since so long and i really loved it.
What do you dislike about the product?
No dislikes as of now, as it works perfectly. But sometimes i observe some technical glitches during meetings.
What problems is the product solving and how is that benefiting you?
Sometimes i observe some technical glitches during meetings.