Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Amaan K.

Zoom is a great meeting App

  • June 08, 2025
  • Review provided by G2

What do you like best about the product?
So, for the best thing, Firstly, I would say the quality of the meeting like the video quality and voice quality.
Secondly, the feature of AI in the zoom meeting.
What do you dislike about the product?
The most annoying about Zoom is its clumsy and old interface and the meeting workplace also lags in various moments. Apart from that, it also feels that sometimes, the platform faces some glitches.
What problems is the product solving and how is that benefiting you?
Recently Zoom is working on its AI model to enhance it and according to me, it will a game changer for the platform as it will eradicate the inefficiencies that the platform is facing today.
The main thing according to me would be the removal of glitches and lags.


    Information Technology and Services

Zoom into your work

  • June 08, 2025
  • Review provided by G2

What do you like best about the product?
Collaboration features and ease of use for meetings
What do you dislike about the product?
Frequent logouts, browser version issue, and microphone issues in meetings.
What problems is the product solving and how is that benefiting you?
Makes it easier to collaborate on multiple devices woth multiple participants over a wide geolocation.


    Moshiur A.

Zoom Workplace - an user-friendly interface

  • June 07, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is recognized for its intuitive interface and straightforward installation, allowing users of various skill levels to easily access and use the platform.
What do you dislike about the product?
Although Zoom encrypts data during transmission, it does not provide genuine end-to-end encryption (E2EE), which may lead to privacy issues for certain users.
What problems is the product solving and how is that benefiting you?
Zoom Workplace aims to tackle the issue of scattered communication and collaboration tools within organizations. It offers a centralized platform that integrates meetings, messaging, phone calls, and other productivity features, enhanced by AI to improve user experience. This consolidation simplifies communication, boosts productivity, and can lead to higher employee engagement by providing easier access to information, fostering better collaboration, and delivering a more cohesive work environment.


    Shubhi k.

Best video calling software for the official purpose

  • June 07, 2025
  • Review provided by G2

What do you like best about the product?
It's user interface and it's data usage policy according to the privacy of the user.
What do you dislike about the product?
Nothing, everything is very fine and absolute.
What problems is the product solving and how is that benefiting you?
The fast and readily connection between the two business operators without the lagging in video and audio.


    Joab E.

Zoom creates a seamlessly easy video call usage in any setting.

  • June 07, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is an extremely easy application to use in any setting. you can adjust your background to give an appropriate setting in an interview or group call. it's the modern post pandemic version of skype. you can use it at any time and it is easy to integrate into lectures or preparations before an interview. customer support is super easy because they have a list of common problems or features you can go through to help clarify the issue at hand.
What do you dislike about the product?
there's not really much to dislike about zoom workplace, if you need it for what it's intended for, it is self explanatory when you toggle around the features and its an excellent workplace to use as a starter.
What problems is the product solving and how is that benefiting you?
it solves the issue of multi-user video call usage, because it increases the chances of interaction through real-time chat. the real video conferencing feature embodies collaborative tools like whiteboard and screen share.


    James P.

I'd rather Zoom than Meet

  • June 07, 2025
  • Review provided by G2

What do you like best about the product?
I have found Zoom has given me more flexibility in using the meeting platform than its competitors. From connecting to small groups or sharing data and pages, it makes things easier.
What do you dislike about the product?
Some groups do not allow access to Zoom because of strict filters.
What problems is the product solving and how is that benefiting you?
None


    Financial Services

Easy to use but can have better UI

  • June 07, 2025
  • Review provided by G2

What do you like best about the product?
Simple and easy to use for anyone. Does not have a steep learning curve.
What do you dislike about the product?
During screen sharing, hard to find the chat box. Can have better UI.
Also has bugs every now and then which hampers meetings
What problems is the product solving and how is that benefiting you?
Easy to collaborate


    Shraddha S.

Zoom Workplace: Convenient and Feature-Rich for Virtual Classes

  • June 07, 2025
  • Review provided by G2

What do you like best about the product?
I really love Zoom Workplace as it's an all-in-one collaboration tool with features like chat, whiteboard, scheduling, recording, and AI assistance. The new note-taking feature is particularly helpful. I find the ease of using collaborative apps with just one click very convenient. The chat feature is excellent for sharing files instantly with students and colleagues, and they can save the files directly. Additionally, I can take quizzes, and students write their answers in the chat, which also works well during office hours with colleagues. I appreciate that I can record meetings and easily send these recordings if someone misses anything, making it very convenient. Overall, connecting with students and colleagues is kind of very easy, which I find really beneficial for my classes and virtual office needs.
What do you dislike about the product?
It's quite slow when I actually use it for sharing.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps with my virtual classes and office. It has collaborative features like chat and whiteboard, simplifies file sharing, scheduling, and note-taking, making it convenient. I can record meetings, which is very helpful.


    Arkam K.

Best platform for live meeting

  • June 07, 2025
  • Review provided by G2

What do you like best about the product?
Best live meeting platform best video quality no issues
What do you dislike about the product?
Some time i facing some network issues..
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves problems like remote communication, team collaboration, and meeting fatigue by offering video calls, chat, whiteboards, and AI features in one platform.

Benefit: It improves productivity, simplifies workflows, and enables seamless hybrid or remote work.


    Mariya R.

zoom removing remoteness from remote jobs

  • June 07, 2025
  • Review provided by G2

What do you like best about the product?
It has integration with a lot of apps specially slack and google calender which makes life easy. Not to mention about new AI feature which take notes and publishes MOM
What do you dislike about the product?
Zoom needs login every month which I feel irritating
What problems is the product solving and how is that benefiting you?
My job is remote so everything is on zoom , we have different conferencing option like slack huddle , google meets and zoom but I prefer zoom due to better support even in low bandwidth internet. AI assistant helps me take notes and publish MOM's. I also have habit of recording sessions because sometimes I just zone out and it later helps me go back and understand things better.