Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Seamless Connectivity and Coordination
What do you like best about the product?
It's an all-in-one Software, puts reminders for every meeting, and can set do-to list and have a whiteboard. These features help me to remember the critical things and to stay up-to-date. It is easy to use and can be integrated with other apps for videos and presentations. It can be used on a daily basis without any disruptions.
What do you dislike about the product?
Data consumption is high and takes time in joining.
What problems is the product solving and how is that benefiting you?
it solves basic communication problems and helps with
Meetings made easy
What do you like best about the product?
The possibility for participants to choose their own break out rooms and go from one to the other.
What do you dislike about the product?
I would like to be able to choose between accounts before the application launches.
What problems is the product solving and how is that benefiting you?
Allows us to organise meetings for large numbers of people either nationally or internationally
Everything is seamless tech-wise
What do you like best about the product?
I like that zoom links with microsoft outlook. When I create a meeting, outlook automatically opens a calendar invite.
What do you dislike about the product?
There isn't a tutorial about how to use AI with zoom as far as I can see.
What problems is the product solving and how is that benefiting you?
It's solving transcribing the meeting. It benefits me so that I don't have to worry about taking notes while I meet with people.
Zoom for video conferencing is a great tool
What do you like best about the product?
The break out rooms are my favorite aspect of Zoom
What do you dislike about the product?
I like zoom and do not have anything bad to say at this time
What problems is the product solving and how is that benefiting you?
Video conferencing with our clients/customers with security in place
G2 for VA
What do you like best about the product?
What I like best about Zoom Workplace is how everything is integrated in one place. From video meetings and chat to whiteboards, email, and calendar — it keeps my work organized and easy to manage. The AI Companion is especially helpful, saving time with meeting summaries and smart suggestions. It’s a reliable, all-in-one tool that helps me stay productive and connected with my team, whether I’m working remotely or on the go.
What do you dislike about the product?
While Zoom Workplace is powerful and convenient, it can feel overwhelming at first — especially with so many integrated features. The interface takes some time to get used to, and setting up AI tools or managing settings can be a bit technical for new users. Occasionally, notifications and alerts feel a bit too frequent, which can interrupt focus. That said, once you get familiar with the platform, it becomes much easier to navigate and customize.
What problems is the product solving and how is that benefiting you?
Instead of juggling different apps for meetings, messages, calendars, and docs — everything’s finally in one place. The AI meeting summaries are a lifesaver (no more scrambling for notes!), and it keeps my workflow super smooth.
It’s helped me stay focused, save time, and work smarter.
It’s helped me stay focused, save time, and work smarter.
My experience with Zoom
What do you like best about the product?
I like the number of features and ease of Use.
What do you dislike about the product?
Too many notifications from chats, meetings, and integrations can be distracting and hard to manage.
What problems is the product solving and how is that benefiting you?
The platform also helps reduce travel costs and time by allowing virtual meetings, which increases overall productivity. Additionally, features like file sharing, chat, and integrated scheduling streamline our workflow and keep everyone connected in real time.
Affordable Solution for Team Meetings
What do you like best about the product?
It is easy to use, It can be easily implemented, It has good customer support, Can be used daily, Lots of additional features like games in breakout rooms, can be integrated to other apps easily.
What do you dislike about the product?
The Zoom ai transcription feature needs to be improved, it should have more accurate features.
What problems is the product solving and how is that benefiting you?
Zoom workplace is solving our day to day meeting needs virtually, it is of great help for us, since we can manage everything remotely.
More Than Meetings: Your All-in-One Collaboration Hub”
What do you like best about the product?
Zoom Workplace is Zoom’s integrated platform that combines video conferencing with powerful collaboration tools such as team chat, calendar, whiteboarding, email, and productivity apps — all in one interface.
What do you dislike about the product?
Is this slow app while i m using another app
What problems is the product solving and how is that benefiting you?
To secure a video call
Zoom is a great part of my day to day tech stack
What do you like best about the product?
What I like best about Zoom Workplace is its reliability and ease of use for virtual meetings and collaboration. The video and audio quality are consistently strong, even with large groups, and the platform is intuitive enough for anyone to use without much training. Features like screen sharing, breakout rooms, and integrated chat make it easy to host everything from quick check-ins to large webinars. The addition of tools like Zoom Whiteboard and Zoom Scheduler has also made it more of an all-in-one workspace, supporting team collaboration beyond just meetings.
What do you dislike about the product?
What I dislike about Zoom Workplace is that while it’s great for meetings, managing settings and integrations across large teams can feel clunky and time-consuming, especially when trying to standardize security or permissions. The interface, though functional, can feel a bit dated compared to some newer collaboration platforms, and switching between features like chat, whiteboard, and meetings isn’t always as seamless as it could be. Additionally, it can get expensive as you scale or add on advanced features, which may require careful cost management.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving the problem of keeping teams connected and collaborative, no matter where they’re located. It makes it easy to host reliable, high-quality virtual meetings, webinars, and training sessions, helping to bridge the gap between remote and in-office teams. The platform also supports better engagement with features like breakout rooms, polls, and whiteboards, which encourage participation and idea-sharing. This has benefited us by improving communication, reducing travel costs, and enabling more flexible work, all while maintaining productivity and connection across the organization.
Good platform to Connect with others, needs more simplicity
What do you like best about the product?
Zoom have many options to connect with others, is easy, friendly, speed and I like the platform, because you can share your opinion with a lot or some people, is easy to express yourself and use it for long or short conferences or events.
What do you dislike about the product?
I think that the platform need to be more predictable and with less buttons, the chat should be easier
What problems is the product solving and how is that benefiting you?
Is a complete platform to teamwork, it helps me to improve my meetings and analysis
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