Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 2 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Felipe A.

Easier to collaborate

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
The ability to share information more easily and have collaborative environments
What do you dislike about the product?
The number of steps necessary to be able to hold a meeting
What problems is the product solving and how is that benefiting you?
Real environments that allow for remote collaborative work, there are many tools that Zoom provides to facilitate this.


    Deepak J.

Zoom Makes Remote Work Smooth

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
I find Zoom to be much more user friendly than many other virtual platforms. The new features, such as AI generated summaries and continuous chat, make meetings more productive.
What do you dislike about the product?
Some limitations in time on free meetings. - We need to pay for unlimited meetings, but worth every penny.
What problems is the product solving and how is that benefiting you?
Overall it has been positive. The fact that it has so many built in features to adjust your screen settings, background, and it lets you preview your screen before going live. These are all nice enhancements and the chat button is a life saver when a trouble shooting issues with a patient unmuting or figuring out their camera or audio.


    Madhav B.

fantastic webmeeting and webinar communication platform

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
The zoom has been a saviour in the most of the times in providing effortless communication app. The app is powerful , easy to use and having multiple features specialy on laptop/ desktop. It is something that we go to either zoom or google meet , but for professional purposes zoom is better. We use it almost daily in our work and coordination . We have been able to integrate it to LMS platform also easily
What do you dislike about the product?
the addons on zoom are much more expensive than competitiors. Plus in the mobile app one can either chat or see the video and both cant be done at same time. which is a major issue in regards to engagement
What problems is the product solving and how is that benefiting you?
multiple problems solved. Meetings, easy recordings and transcriptions, easy recording of chats and interactions , content creation, integration to lms and to multicast streaming platforms. good for brainstorming by using breakout rooms, conducting remote events and webinars


    Andrea G.

Solid, Stable Choice for Workspaces

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
I like that the quality of audio and video is better.
Zoom's quality of background is great and accurate - the speaker can be cut out without weird blurs.
Zoom's interactive features are vast and work well for in-app use and improve engagement. I also like the newer addition where you can make certain gestures and it picks up the emoji.
It's pretty user friendly and straigth-forward, and easy to join with a click. I also like how you can automatically set how you join and the background you use.
What do you dislike about the product?
If you have both personal and enterprise accounts, it can get a little frustrating to toggle between the two. It's also frustrating that you can't include multiple calendars (e.g. 4 work Google calendars, 2 Outlook, etc.). I sometimes can't see my meetings if I'm not logged on the right account and the backgrounds don't transfer.
What problems is the product solving and how is that benefiting you?
Zoom allows private conversations with high quality to take place. I like the password feature to add an added security layer.


    Efrat S.

Zoom workspace is my preferred video call platform!

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
Unlike some other platforms that ive used that were similar, Zoom Workspace is smooth and doesn't slow down the rest of my work. It's simple to use and intuitive.
What do you dislike about the product?
Its not so easy to move from one account to another. I think there could be an easier way to do that.
What problems is the product solving and how is that benefiting you?
Zoom workspace is sloving the need for me to do client calls on zoom (rather than in person) while being smooth and not getting stuck with integration/ internet connections. Opten if I use other platforms - then if everything else on my computer slows down, but not with zoom workspace. Additionally, the note taking AI is really helpful and accurate.


    Shivam N.

Zoom for meetings

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
User friendly, ease of use, quality of the call
What do you dislike about the product?
There is not much but sometimes there is a delay in joining a meeting. This might be a network issue but I don't think so it is that
What problems is the product solving and how is that benefiting you?
Connecting people from around the world through laptops and mobile phones.


    Jason B.

Our small media company has used Zoom & Zoom Marketplace since 2020 and it's changed out coverage.

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
Having everything at your fingertips is a huge asset. Whether conducting meetings, scheduling & booking appointments, a chat page offering a multitude of features, or taking advantage of Whiteboards, it provides a number of important tools all in one location.
What do you dislike about the product?
So far, I haven't found any. However, I still haven't accessed or tried all of the features.
What problems is the product solving and how is that benefiting you?
Scheduling. It has helped me become much more organized and efficient.


    Pamela G.

Zoom workplace revies

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
Honestly, what I love most about Zoom Workplace is how easy it makes everything. I don’t have to stress about figuring things out, it just works. Whether I’m hopping on a quick call, sharing my screen, or using the chat to keep up with teammates, it all feels really smooth and natural. I also like that it doesn’t get glitchy, even when my Wi-Fi isn’t perfect. Did I mention the breakout rooms? The breakout rooms are an absolute game-changer for group work. It just makes staying connected with people feel simple and effortless.
What do you dislike about the product?
Honestly, I really enjoy using Zoom Workplace, but there are a couple of things that could be even better. Sometimes the number of features and updates can feel a little overwhelming when I just want to stick to the basics for a quick meeting. It would be nice if there were a simpler “minimal view” option for those moments. Also, when updates change where certain settings are, it can take a little time to adjust. That said, I do appreciate how Zoom keeps improving and adding tools; it shows they’re listening to users
What problems is the product solving and how is that benefiting you?
For me, Zoom Workplace solves the problem of feeling disconnected when I’m not physically with people. It makes it so easy to jump on a video call, share my screen, or even just send a quick chat without needing a bunch of separate apps. I love that I can collaborate with others, brainstorm in real time, or catch up face-to-face no matter where we are. It’s really helped me stay in the loop and feel like part of the team, even when working remotely.


    KharanKumar R.

Webinar friend Zoom

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is very easy to use mainly for our webinar. All our client demo we use Zoom.
What do you dislike about the product?
Sometime caption options are not much user friendly to select or remove.
What problems is the product solving and how is that benefiting you?
Main things our product demo for multiple clients, Linkedin webinars and client calls.


    Rehan K.

Zoom Workspace: Enhancing Team Productivity and Virtual Collaboration

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is its strong focus on privacy and security. It gives me peace of mind knowing that my meetings, messages, and files are protected, especially when working with sensitive information.
What do you dislike about the product?
Sometimes it lags or takes a while to load, especially when switching between tools.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving the problem of scattered communication and collaboration tools. Instead of juggling between different apps for meetings, messaging, file sharing, and task management, everything is integrated into one platform. This really streamlines my workflow, saves time, and makes it easier to stay organized and connected with my team — especially when working remotely.