Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
best app for calling and having group calls and meetings
What do you like best about the product?
the ease of use, I can attend online trainings and online meetings using zoom call which is soo convenient when my group of colleagues are abroad or in different place. I use zoom quite frequently. lots of features are available on zoom. it is very easy to implement zoom in every environment.
What do you dislike about the product?
there is not much things I dislike about zoom.
What problems is the product solving and how is that benefiting you?
I attend online classes from other countries and also call my friends on group call very efficiently.
The best ever video conferencing tool i ever used called Zoom Workplace
What do you like best about the product?
The most liked thing about zoom workplace is easy to use and customized as per your need. As using zoom from last 7 years I never face much issues with the platform for sticking while doing the webinars and working on the platform. The customer support is little tricky on this platform.
What do you dislike about the product?
The most disliked thing about Zoom is its limitations. When I want to do a webinar for more than 1 lakh people, then I have to dothe webinar again because they have some limitations.
What problems is the product solving and how is that benefiting you?
I have solved many problems while working on Zoom, like- If I want to hire a candidate,e then this video conferencing platform is very easy to use and do the meetings instantly by one click. If we have to do any webinar, then this platform is easy to integrate with any of the tool where we want to export/import the data from one platfvrom to another platform.
Reliable and User-Friendly Platform for Virtual Meetings and Collaboration
What do you like best about the product?
Zoom offers a highly stable and user-friendly platform for virtual meetings. The audio and video quality are excellent, even with moderate internet connections. I particularly appreciate features like meeting recordings, virtual backgrounds, screen sharing, and breakout rooms for small group discussions. Calendar integration with Google Calendar and Outlook makes scheduling and joining meetings effortless.
What do you dislike about the product?
Sometimes Zoom consumes a significant amount of computer resources, especially when using virtual backgrounds without a green screen. Additionally, the whiteboard feature could be more intuitive and include more advanced collaboration tools.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of maintaining effective and seamless communication across distributed teams and with external clients. It allows us to organize virtual meetings, workshops, and presentations without the need for physical presence, saving travel time and reducing operational costs.
The platform also helps ensure continuity in projects and decision-making, improves team alignment, and enables real-time collaboration regardless of location. This flexibility has been critical for keeping our productivity high while working remotely or in a hybrid environment.
The platform also helps ensure continuity in projects and decision-making, improves team alignment, and enables real-time collaboration regardless of location. This flexibility has been critical for keeping our productivity high while working remotely or in a hybrid environment.
Powerful Video and Collaboration Platform with Room to Grow
What do you like best about the product?
The video and audio quality are excellent, even with large groups. I also value the set of collaboration features, like breakout rooms, whiteboards, polls, and real-time chat—all within one platform.
What do you dislike about the product?
Certain advanced features are locked behind higher-tier pricing plans. Integration with non-Zoom tools like Google Workspace or Microsoft 365 is possible, but not always seamless.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of fragmented communication and collaboration tools by centralizing meetings, chat, whiteboards, and team workspaces into a single platform. This reduces context-switching and improves team alignment, especially in hybrid and remote work settings. It also addresses issues with meeting fatigue by offering flexible formats like breakout rooms and asynchronous video messages.
Recommended Zoom
What do you like best about the product?
Best helpful for business meeting and team meeting, excellent performance.
What do you dislike about the product?
Sometime facing issue like surfing visibility
What problems is the product solving and how is that benefiting you?
Sometime surfing and not able show screen sharing
Good for everyday use, but I needed something with higher encryption
What do you like best about the product?
Zoom Workplace was easy to use and easy to install. Once click and you are done. Features are good. I especially like the backgrounds you can use as alternatives to your office space.
What do you dislike about the product?
Sadly, the encryption wasn’t high enough for my company so we couldn’t use it.
What problems is the product solving and how is that benefiting you?
Zoom workspace is widely used so if we need to do an unencrypted meeting, we can use it. Otherwise, we can not.
“Zoom is my go-to app for webinars and workshops”
What do you like best about the product?
What I like best is how stable Zoom is during long workshops. I can share my screen, use breakout rooms, and interact with participants without problems.
What do you dislike about the product?
Zoom uses a lot of memory and battery on my laptop, especially during long meetings.
What problems is the product solving and how is that benefiting you?
Zoom helps me connect with participants and students in different locations. It makes it easy to host live workshops, share materials, and interact in real time. I save time and money by working online.
Zoom Meeting
What do you like best about the product?
1. Zoom is good for client meeting. Especially you can record the conversation.
2. You can use zoom to call land line numbers.
3. Zoom is good for people like me who works from home.
2. You can use zoom to call land line numbers.
3. Zoom is good for people like me who works from home.
What do you dislike about the product?
You cannot join a started meeting immediately. The Organizer of the meeting needs to send you the link before you can join.
What problems is the product solving and how is that benefiting you?
In my current position, our company uses zoom mainly for meetings. It benefits us because its easy to use for us employees and clients.
It also has an AI feature that I dont need to take meeting notes.
It also has an AI feature that I dont need to take meeting notes.
Zoom Meeting Experience
What do you like best about the product?
Zoom is very easy to use. A lot of customization are fun to use.
What do you dislike about the product?
I just noticed that compare to MS Teams, Zoom takes time to load the video recording and takes a while before it gets completed for you to access. Unlike with Teams we can get the recording in just a few mins.
What problems is the product solving and how is that benefiting you?
Our business uses Zoom for all our Client meetings as most of the clients around the globe uses Zoom rather than other platform. Using Zoom is easier for us to connect with other clients around the globe.
Reliable and Feature-Rich Video Conferencing Platform
What do you like best about the product?
Zoom’s recording capabilities are top-notch. You can record meetings locally or to the cloud with a single click, and the recordings are high-quality, with options to capture separate audio tracks and shared screens. It’s especially helpful for training, documentation, or team members who couldn’t attend live. The ease of implementation is another highlight—it’s fast to deploy across an organization with minimal training required. Plus, Zoom’s customer support is responsive and helpful whenever we’ve had technical or billing questions.
What do you dislike about the product?
While the core features are solid, some advanced tools like webinars or large meetings are locked behind higher-tier plans, which can be costly. Also, the in-meeting collaboration tools like whiteboarding or chat aren’t as rich as some competitors. More customization in meeting branding or UI would be nice to have.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of staying connected across teams and time zones. It allows us to hold high-quality virtual meetings and record them for later reference, ensuring that nothing is lost and that everyone stays aligned. The platform also improves productivity by minimizing travel and enabling remote collaboration.
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