Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Rahul B.

The best virtual meeting software out there.

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
The best part about Zoom is that it is fun!

- Easy to schedule meetings.
- Syncs with your calendar.
- Auto generates AI summaries/transcriptions.
- Gives a lot of options to connect (e.g. device audio/phone dial/mobile app).
- Smooth and glitch free experience.
- Fun virtual backgrounds/avatars.
- The best part is the in-built Apps integration. You have a lot of apps that are useful during a meeting. I commonly use timers, break-out rooms, music, along with other some third party apps like Kahoot!.
What do you dislike about the product?
I do not see any downside or issues with the Zoom meetings. The AI summary is. good but can be a bit better - something like a bulleted point minutes of meeting summary instead of documenting the whole meeting.
What problems is the product solving and how is that benefiting you?
I am working in a remote role and I need connectivity with my team and clients online. I find Zoom the most reliable meeting scheduling assistant out there. I typically start my day by looking into my Zoom calendar and blocking times for my day to day work.

Another feature that I heavily use is the Zoom integration with Slack. Although Slack has its own huddle feature (which is similar to a virtual video conferencing), I prefer Zoom App on Slack as it gives me a lot of control - such as recording the meeting, AI summary, whiteboards, annotation tools etc. Also, you can start a zoom meeting in Slack instantly and share the meeting link with the team to join the meeting.

All and all, I find it easy and more organised.


    Chase M.

Zoom has changed my life

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
Just works so amazing. Quick, fast, and efficient. Great for working at home
What do you dislike about the product?
in the past ran into some issues like “Zoom-bombing” (uninvited users joining meetings), weak encryption, and sharing user data with third parties
What problems is the product solving and how is that benefiting you?
Remote Communication Gaps
Zoom bridges the distance between remote teams, allowing face-to-face meetings, quick check-ins, and collaborative discussions no matter where employees are located.


    Marketing and Advertising

My Zoom experience

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
Its another great way of staying connected with friends, colleagues and more!
What do you dislike about the product?
Nothing at this current time. I am satisfied with the current experience
What problems is the product solving and how is that benefiting you?
It provides us with an alternative web conferencing tool so we can connect with anyone needed.


    Kruti B.

Awsome

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and easy to implement the meetings and task as well. Customer support is also good. I am using it everyday for my day to day meetings. Its has lots of features like add calender, add meetings, etc.
What do you dislike about the product?
Its's easy to integrate and also there are more features in the paid version so you have give that features to guest user as well.
What problems is the product solving and how is that benefiting you?
Its easy to Communicate and easy to conduct meetings.


    Carlos F.

Versatile communication

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and universally compatible with platforms. It has good audio and video quality and integrates with most productivity applications.
What do you dislike about the product?
The price for the advanced features is a bit high.
What problems is the product solving and how is that benefiting you?
Easy and effective communication and collaboration.


    Colton F.

Zoom

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
ease of use, great communication and video quality
What do you dislike about the product?
i do not have anything negative to say about zoom
What problems is the product solving and how is that benefiting you?
Zoom gives us the ability to hold virtual meetings.


    habeel h.

gets the job done,monstly smooth experience

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
i like how easy it is to join or schedule meetings, the audio and video quality is pretty good with poor internet as well,love how it keeps the chat, calendar, meetings organised in one place
What do you dislike about the product?
Sometimes it feels a bit cluttered, like too many tabs and options that I don’t really use. The UI could be simpler. Also, it can be a little slow to start up or update, which is annoying when you’re in hurry.
What problems is the product solving and how is that benefiting you?
It helps me stay connected with my team even when we’re all working remotely. We can jump on calls, share screens, send quick messages, and keep track of meetings all in one place. Makes remote work way more organized and less chaotic


    Rhys C.

Good e-meeting service, reliable and unfussed

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
Good quality e-meeting software.
Reliable and can accommodate a lot of people on the call.
Screen sharing is good.
Equally as good as other alternatives, nice and easy to use.
We use it twice a week for company-wid meetings.
What do you dislike about the product?
It does seem a little expensive.
There seem to be a lot of features that we don't use (whiteboards, docs, etc).
We possibly duplicate features with other platforms.
What problems is the product solving and how is that benefiting you?
We mainly use it for conference calls, it does a decent job of this (as do other alternative products).
To be honest, it's not really serving a business problem.


    Computer Software

Zoom is a good tool and serves its purpose

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
I've had a good experience using Zoom as the quality is good, it's easy to use and allows for all the necessary tasks to be done efficiently (screenshare, add participants, slack integration).
What do you dislike about the product?
Zoom did have some issues when adding many users. I wish there was a better setup to see all the faces on the screen rather than having to move to the next page.
What problems is the product solving and how is that benefiting you?
Zoom workplace helps with communication and inefficient collaboration by combining various tools.


    Marketing and Advertising

Works well—few glitches.

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
I like that it's easy to set up and accessible. There never seem to be any sharing issues, like with some other similar things, such as share screen issues.
What do you dislike about the product?
The recent Update has made it less easy to find repeat meetings.
What problems is the product solving and how is that benefiting you?
In one word - communication. Getting everyone on the same page quickly.