Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom: a Standard for Webinars and Remote Meetings Everywhere
What do you like best about the product?
Setting up a Zoom meeting is easy and it has most of what any meeting needs. It is not difficult to set up a meeting, usually as simple as sharing a link and sending with any form of communication, such as text, email, internal or external direct messaging, etc. I've also used it many times attending webinars for continuing education.
What do you dislike about the product?
The breadth of potential use Zoom Workplace has is really impressive... but most people I interface with aren't using for much besides video conferencing, which limits my own use. Not at all a complaint about the product, just my experience using it with others.
What problems is the product solving and how is that benefiting you?
Most of the time, I use Zoom for video conferencing and webinar attendance. It is not uncommon for me to be interrupted when attending a live webinar, so I really like when it can take notes for me so I can review a written transcript after the meeting, or even a summarized transcript when they are made available afterwards.
Zoom one place for all your video conferencing needs
What do you like best about the product?
It's simple to use, and the advanced functionality it provides
What do you dislike about the product?
The AI notetaker can also improve the captions, which are also not accurate sometimes.
What problems is the product solving and how is that benefiting you?
We do workshops for our client and we need a standard tool which we can use and it should be accesible by our clients, We tried multiple tools, but Zoom offers most of the banifit with cost saving.
Your meeting partner
What do you like best about the product?
The accuracy of the summaries and transcripts and ease ease of connecting
What do you dislike about the product?
For persons in low internet signal strength the audio becomes patchy
What problems is the product solving and how is that benefiting you?
Reducing the need for humans to take minutes and the high cost of that, as well as reduced travel for key meetings
Seamless integration and communication Platform
What do you like best about the product?
I like the fact that you can schedule meeting and share files from other platform into zoom
Its very easy to use.
Zoom has quite a few features
Its very easy to use.
Zoom has quite a few features
What do you dislike about the product?
Zoom has very limited customization such as themes
What problems is the product solving and how is that benefiting you?
A much more affordable platform compared to the MS teams(Office365)
Its very usefull tool for discuss work meeting.
What do you like best about the product?
Screen sharing is the best feature understand project to anyone.
What do you dislike about the product?
nothing for dislke, every feature are very cool and useful.
What problems is the product solving and how is that benefiting you?
Remote Communication Gaps (Enables seamless video, voice, and chat communication for remote teams.)
Very user friendly and easy to use
What do you like best about the product?
The best i have seen in the zoom workplace is the video quality and the features it has like the background change and doubts and chat section, etc.
What do you dislike about the product?
The only disadvantage of this zoom is consuming more battery and Data. If you have a wi-fi connection it will be safe else you are running on the mobile data for long hours you should definitely recharge with some data add-ons
What problems is the product solving and how is that benefiting you?
The problem solving like it connects the different people virtually rather than travelling. It make our meeting easy. We also have other video call apps but Zoom will help you with its variety of feature like having a whiteboard for detailing and raise hands section in the mid conversations. We can prefer for virtual meetings too.
Very Easy To Use
What do you like best about the product?
No Buffering and very convenient & the features are very attractive
What do you dislike about the product?
Customer support is responding in slow motion sometimes.
What problems is the product solving and how is that benefiting you?
Zoom Workplace in 2025 is solving several key problems in modern work environments. (1.) Fragmented Communication Tools : Many teams juggle multiple apps for meetings, messaging, file sharing, and scheduling. Zoom Workplace consolidates these into one platform, reducing app-switching and improving workflow continuity. (2.) Security & Compliance Concerns :
Zoom Workplace includes end-to-end encryption, role-based access controls, and admin monitoring tools to protect sensitive data and ensure compliance
Zoom Workplace includes end-to-end encryption, role-based access controls, and admin monitoring tools to protect sensitive data and ensure compliance
Versatile Collaboration Tool for College and Work
What do you like best about the product?
I appreciate Zoom Workplace for its ability to enhance full-fledged work communications, not just serving as a meeting tool. The whiteboarding and breakout rooms are essential for group activities. I find the recording and transcription options life-saving for project reviews and team discussions.
What do you dislike about the product?
When I first started using Zoom, there were notable issues, particularly with the mobile app where I experienced problems related to login and syncing. It was important for me to have smooth synchronization between mobile and desktop versions, but this proved challenging. Additionally, the user interface felt disruptive, and I encountered mismatches between audio and video during my sessions.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for full-fledged communication and collaboration, making whiteboarding, breakout rooms, and transcription options essential for project reviews and team discussions, enhancing our work life beyond just a meeting tool.
A must-have communication tool
What do you like best about the product?
Low bandwidth optimization, that really helps when we work remotely
What do you dislike about the product?
The whole old boring themes, no complaints though
What problems is the product solving and how is that benefiting you?
{"message":"Simplifies communication"}
Not usually a problem
What do you like best about the product?
It’s easy to use, reliable, and keeps everything including meetings, chat, and files all in one place. Makes working with the team smooth.
What do you dislike about the product?
The occasional lagging even with a strong signal and more than enough ram.
What problems is the product solving and how is that benefiting you?
For the lack of travel need, with Zoom meeting that you would once travel for can be done at a click of a mouse. Also with global clients it makes connecting a lot more simple.
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