Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Reliable and User-Friendly Collaboration Platform
What do you like best about the product?
The best part of Zoom Workplace is its intuitive interface—joining meetings, sharing screens, and collaborating with colleagues is straightforward and requires little training, making implementation quick and hassle-free for new users and teams. I use Zoom Workplace frequently, often multiple times a day, which speaks to its reliability and convenience for ongoing communication. The platform offers a wide range of features, including breakout rooms, chat, and easy calendar integration, which help streamline communication and project management. Frequent updates and improvements show that Zoom is responsive to user feedback, and the mobile app makes it convenient to stay connected on the go.
What do you dislike about the product?
While Zoom Workplace is generally effective, there are some drawbacks. Occasionally, audio or video quality can suffer due to network issues, which disrupts the flow of meetings. Setting up advanced features, such as webinars or integrations with third-party apps, can be complicated and may require additional support. Some premium features are only available on higher-tier plans, which can be limiting for smaller organizations. Notifications can become overwhelming if not managed properly, and customer support response times may be slow during busy periods.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves remote collaboration and communication challenges by making it easy to connect with colleagues, share information, and hold productive meetings from anywhere. This helps me stay efficient, organized, and engaged with my team, no matter where we’re working. The platform’s reliable features, like screen sharing and integrated chat, streamline our workflow and reduce the need for lengthy email exchanges.
Zoom is good for online classes and reconnecting with friends
What do you like best about the product?
It's easy to use and very efficient,especially for school.
What do you dislike about the product?
Not many people know about it,which can be a hustle at first to reconnect with friends.
What problems is the product solving and how is that benefiting you?
I can talk to my colleagues better.
Is Zoom still worth it? My Honest Take!
What do you like best about the product?
Integrated Video + Chat + Whiteboard everything’s in one place. No hopping between apps. Persistent messaging organised by projects or topics keeps conversations focused. Plays nicely with tools like microsoft and google, so your workflow stays uninterrupted. Automatically generates concise summaries and action items after meetings, so no one has to play note-taker.
What do you dislike about the product?
Zoom is a powerful tool but like any platform, it has its quirks and limitations.
Zoom booming and data storage and access.
Zoom booming and data storage and access.
What problems is the product solving and how is that benefiting you?
I feel there are 3 major problems solved :
Problem 1 : Fragmented Communication Tools
Solution : Zoom workplace brings together video conferencing, team chat, whiteboards and calendar scheduling into one unified platform.
Problem 2 : Remote collaboration Challenges
Solution : Features like remote screen control, persistent chat channels, and collaborative whiteboards make virtual teamwork smoother.
Problem 3 : Time management and Scheduling conflicts
Solution : Smart calendar integration and multi-user hosting options allow simultaneous meetings and better scheduling.
Problem 1 : Fragmented Communication Tools
Solution : Zoom workplace brings together video conferencing, team chat, whiteboards and calendar scheduling into one unified platform.
Problem 2 : Remote collaboration Challenges
Solution : Features like remote screen control, persistent chat channels, and collaborative whiteboards make virtual teamwork smoother.
Problem 3 : Time management and Scheduling conflicts
Solution : Smart calendar integration and multi-user hosting options allow simultaneous meetings and better scheduling.
Integrated Collaboration Tool
What do you like best about the product?
The best thing about Zoom is the kind of features it has in it's Video feature. You get ample number of options to enhance the video quality and the the avatar feature is really funny when playing virtual games with the team. The new AI integration has made it even better.
The customer support is also very good!
The customer support is also very good!
What do you dislike about the product?
I guess rather than having all the options like- chat, meetings, Docs etc, at the top, if Zoom can place them on the left it would be lot easier for users to navigate from one option to another.
Another thing i find sometimes messy is the left hand option section once you click on Teams Chat like @mentions, channels etc.
Another thing i find sometimes messy is the left hand option section once you click on Teams Chat like @mentions, channels etc.
What problems is the product solving and how is that benefiting you?
We would have separate platforms to execute training, collaborate and communicate, but with everything in one platform, learner experience is simpler, and we removed administrative burden instead of having to navigate multiple platforms.
Using interactive features like polls, whiteboards, and AI-generated recaps are ensuring the learners are engaged during the session and afterwards. We have seen increased completion rates and the speed at which, learners apply job skills.
Using interactive features like polls, whiteboards, and AI-generated recaps are ensuring the learners are engaged during the session and afterwards. We have seen increased completion rates and the speed at which, learners apply job skills.
A Great Way to Host Meetings
What do you like best about the product?
Zoom is a helpful tool when hosting a meeting. The features that really solve problems are using the share screen to share your screen and documents that you may need help with or showing a demonstration to another person.
Zoom is easy to integrate and implement on any laptop or desktop computer. You can download the app with easy installation or use your browser to access.
I'm using Zoom at least frequently once a month for staff meetings.
Customer support is very helpful and has many ways of connecting via chat, phone or email when you have an issue.
Zoom is easy to integrate and implement on any laptop or desktop computer. You can download the app with easy installation or use your browser to access.
I'm using Zoom at least frequently once a month for staff meetings.
Customer support is very helpful and has many ways of connecting via chat, phone or email when you have an issue.
What do you dislike about the product?
Zoom has tier stages that starts from free to several pay features per month or per year. I miss the days when it was completely free and did not have a time limit as to how long you can be on or host a meeting.
What problems is the product solving and how is that benefiting you?
Zoom is solving all of our problems by helping us to be able to host meetings, conduct trainings and share our screens.
A Go-To Platform for Seamless Virtual Collaboration
What do you like best about the product?
I've been using Zoom Workplace (previously just Zoom) for over three years both for remote work and collaborating across different departments and time zones. Overall, it has become one of the more dependable platforms for virtual meetings and communication. The audio/video quality is consistently solid, even on slower connections, and recent updates have improved performance and added helpful features like AI-powered meeting summaries, breakout room enhancements, and whiteboarding.
One of the best aspects of Zoom Workplace is how easy it is to onboard new team members. The interface is intuitive, and it integrates well with tools like Google Calendar, Slack, and Microsoft Teams. That said, Zoom can still feel disjointed when switching between its different modules chat, meetings, whiteboard, phone, etc. It sometimes feels like a collection of separate tools instead of one unified experience. Also, Zoom Chat still doesn’t quite match up to Slack or Teams when it comes to internal communication for larger teams.
One of the best aspects of Zoom Workplace is how easy it is to onboard new team members. The interface is intuitive, and it integrates well with tools like Google Calendar, Slack, and Microsoft Teams. That said, Zoom can still feel disjointed when switching between its different modules chat, meetings, whiteboard, phone, etc. It sometimes feels like a collection of separate tools instead of one unified experience. Also, Zoom Chat still doesn’t quite match up to Slack or Teams when it comes to internal communication for larger teams.
What do you dislike about the product?
Zoom Workplace is reliable and versatile, especially for meetings and webinars. While there's room to improve the chat and integration across modules, I’d still recommend it to most teams looking for a dependable communication platform. I really like Zoom for meetings, but the platform can feel a bit disjointed like the chat, whiteboard, and phone features don’t fully connect smoothly. The chat especially isn’t as strong as Slack or Teams. Also, some updates can be buggy, and the pricing for extra features adds up quickly. Still great for video calls, but the overall user experience could be more unified.
What problems is the product solving and how is that benefiting you?
Zoom Workplace cuts through remote work friction by unifying your tools and embedding AI across everything. It not only makes collaboration smoother, but also reduces manual tasks, simplifies administration, and helps everyone work smarter no matter where they are. Whether it's scheduling, drafting agendas, or summarizing calls these repetitive tasks pull focus from meaningful work. Zoom’s AI automates them: it schedules follow-ups, generates documents, and provides real-time or post-meeting summaries all within the workspace. Managing several platforms with overlapping features or confusing add-ons can hurt productivity and budgets. Zoom Workplace bundles chat, video, phone, and whiteboard functionalities under one roof, simplifying tech stacks and support needs. As teams split between in-person and remote, coordinating space, presence, and meetings gets tough. Zoom Workplace’s Workspaces tools (desk reservation, visitor management, Zoom Rooms enhancements) streamline hybrid collaboration.
Zoom for Workplace Productivity
What do you like best about the product?
I like that Zoom Workplace makes virtual meetings easy with clear video and screen sharing.
What do you dislike about the product?
I dislike occasional connectivity issues and the need for frequent updates.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves communication and collaboration gaps, helping me work more efficiently and stay connected in one platform.
Zoom Workplace - Review
What do you like best about the product?
Easy connectivity with team members for a quick video conference, clear audio and video quality.
What do you dislike about the product?
My dislike is there are more features in zoom workspace sometimes it make user experience complicated and mainly the limitations on free version like 40minutes limited meet time etc,.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes staying connected with my team really easy. Whether I’m working from home or the office, I can chat, join meetings, share notes, and collaborate all in one place. It saves me time and helps me stay organized, so I can focus on getting work done without any hassle.
Service now technical consultant
What do you like best about the product?
It is good to connect with team virtual and share screen
What do you dislike about the product?
Nothing is bad about zoom workplace, it is Good
What problems is the product solving and how is that benefiting you?
To quickly connect
Zoom in to our team
What do you like best about the product?
Most helpful in using zoom is it is a user friendly and you can use it anytime anywhere.
What do you dislike about the product?
So far since I am using Zoom I don't see any downfall using this
What problems is the product solving and how is that benefiting you?
Arranging meetings with teammate is been easy to us since were using zoom.
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