Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Civil Engineering

Great for its purpose

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
The separate windows for Chat and Q&A to filter the messages sent by attendees is a great feature!
What do you dislike about the product?
At times, there are delays or lag during calls or the video quality just drops even if the connection is stable.
What problems is the product solving and how is that benefiting you?
Easy to use so less guidance needed for first time users.


    Fitria N.

Making Remote Work Easier with Zoom Workplace

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is a reliable and user-friendly platform for communication and collaboration. Its high-quality audio/video, breakout rooms, screen sharing, and seamless calendar integration make remote teamwork smooth and productive—a great tool for meetings, training, and daily collaboration.
What do you dislike about the product?
While Zoom is reliable, frequent updates and occasional heavy resource usage can be inconvenient
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of staying connected and productive in remote or hybrid work settings. It brings teams together through reliable video meetings, screen sharing, and breakout rooms, making collaboration smooth and efficient. The benefit is better communication, faster decision-making, and the ability to work effectively with colleagues and clients anywhere in the world.


    Staffing and Recruiting

Much better than other options on the market

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
Video calls - more features and functions and the noise cancelling is better than anything
What do you dislike about the product?
Nothing that is top of mind, all good!!!
What problems is the product solving and how is that benefiting you?
Connecting to internal and external stakeholders


    Sherry M.

More than just for meetings

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
I like that zoom workplace summarizes meetings which saves time not having to take notes. This way nothing gets missed.
What do you dislike about the product?
Sometimes some in the meeting sound like a robot and are not clear. I don't know if this is the wifi they have or zoom workplace itself. I also do not know how secure it is.
What problems is the product solving and how is that benefiting you?
Overall it helps all of our staff meet virtually as we have staff all over the world. It saves money not having to fly everyone to the main headquarters to meet.


    Priya K.

Very convenient for meetings ease of use

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to implement and use. We use this every single week. Customer support is awesome very knowledgeable and will help right away. Very easy to integrate and install the app. Very good features such as video and little emoji it has. Very highly recommended.
What do you dislike about the product?
Very minimal connection issues if any and very seldom occurrence.
What problems is the product solving and how is that benefiting you?
Meeting remotely and very easy to use. Very convenient to provide link to others to use zoom.


    Financial Services

Zoom Workplace Review

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
I like the multiple dial in features, being able to connect simulataneously from your work compuer but listen via your cell phone.
What do you dislike about the product?
Some users have issues starting a recording, still trying to figure this out, but it's not all users, so it could be a permissions issue.
What problems is the product solving and how is that benefiting you?
We recently switched from Teams to Zoom to solve issues with meeting with outside clients who may have been unable to connect to Teams.


    Sumit B.

All in one tool that makes work smoother.

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
I really like how simple and smooth everything feels. Meetings, chats and file sharing are all in one place, so I don’t have to keep switching apps.
What do you dislike about the product?
Sometimes it feels a bit heavy on my system and shows things down. Also, a few features get confusing at first if you are not used to them.
What problems is the product solving and how is that benefiting you?
It’s cut down the hassle of juggling multiple apps for meeting, chats and sharing files. Everything is in one spot now, so it saves me time and keeps work more organised.


    Zoe K.

Remote first team = Zoom

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
Zoom keeps us all connected, is an easy way to maintain remote first culture, and works all over the world.
What do you dislike about the product?
Not everyone from other companies uses Zoom so sometimes it's difficult to pivot to another video system when we are so used to Zoom.
What problems is the product solving and how is that benefiting you?
Zoom solves the issue for our company that we are located all over the united states and often need to meet to discuss various company topics. I also am the recruiter for my company and we conduct all of our interviews over Zoom, which allows us to add an extra personal touch to our hiring process.


    Ritik R.

Video metting

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
Multiple options for meetings with clients
What do you dislike about the product?
For More user we are required to to pay more amount
What problems is the product solving and how is that benefiting you?
Enables me to do meeting with my team and leadership


    Oved B.

One of the most robust and functional meeting apps

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
The easy way to manage users, the (almost) endless integrations with different software.
Also easy to use and pretty user friendly.
What do you dislike about the product?
A little bit on the more expensive side, as it offers you pretty much meetings and webinar capabilities, while others like Microsoft teams and Google meet, is offering the service with bundle of much more services with same price or even less - depends on the pack
What problems is the product solving and how is that benefiting you?
Board in new employees remotely