Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mohammed A.

Professional Experience at Zoon Workplace

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
Ease of Use: Very user-friendly interface that makes collaboration simple for everyone.

Flexibility: Works seamlessly across devices (desktop, mobile, tablet) and is reliable for remote/hybrid work.

Collaboration Features: Tools like screen sharing, breakout rooms, and whiteboards enhance teamwork.

Integration: Connects well with other productivity apps (Slack, Microsoft Teams, Google Workspace, etc.).

Video & Audio Quality: Consistently clear, even with larger groups.
What do you dislike about the product?
Connectivity Issues: Performance can drop with unstable internet, causing lags or disconnections.

Complexity in Large Meetings: Managing large groups or webinars can feel a bit overwhelming.

Updates & Installs: Frequent updates sometimes interrupt workflow.

Security Concerns (earlier years): Though improved now, some users still feel cautious.

Overwhelming Features: New users may find the variety of tools and options confusing.
What problems is the product solving and how is that benefiting you?
Remote Collaboration: Makes it easy to stay connected with colleagues, clients, and stakeholders across locations.

Meeting Efficiency: Streamlines scheduling, hosting, and follow-ups, saving time.

Team Engagement: Features like breakout rooms, chat, polls, and whiteboards improve interaction during meetings.

Flexibility: Enables hybrid work, reducing the need for in-person meetings.

Integration: Works smoothly with other tools (Slack, Outlook, Google Workspace), boosting productivity.


    Sabir S.

Great software for online meeting

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
Everyone used this for and easy to use and modified as our requirement like mute, voice, set timming privercy
What do you dislike about the product?
Currently nothing to any nagative for this on my used
What problems is the product solving and how is that benefiting you?
Need high internet


    Nishta I.

Why zoom has become my go to meeting app !?

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
I like how the audio and video stay clear most of the time—even when my internet acts up, Zoom manages to hold steady. Features like screen sharing and virtual backgrounds are small but super useful, whether I’m collaborating with my team or just hiding a messy room behind me.
What do you dislike about the product?
Honestly, I like Zoom, but there are a few things that bug me. The 40-minute cut-off on the free plan can be annoying, and sometimes it feels like there are just too many paid add-ons.
What problems is the product solving and how is that benefiting you?
Zoom workplace is solving one of the major issue that is remote connectivity ,it gives me the ease of connecting from Any part of the world with just some internet connectivity.


    Chukwualuka ThankGod U.

Solid Features, Setup Could Be Improved

  • September 21, 2025
  • Review provided by G2

What do you like best about the product?
I love using Zoom because of the integration, the AI tools, the chat features, and the overall design. These elements greatly enhance my experience and are a big reason for my continued use. I also appreciate the platform's global reach and the possibility of sticking with it again.
What do you dislike about the product?
I found the setup process to be difficult. There was confusion around obtaining and sharing the meeting code after setup, which made the process cumbersome. Additionally, reaching a global audience through Zoom Workplace is costly.
What problems is the product solving and how is that benefiting you?
I love using Zoom Workplace for its global reach, AI tools, integration, and design, though setup can be challenging.


    Tarakesh S.

user friendly platform for online meetings

  • September 20, 2025
  • Review provided by G2

What do you like best about the product?
zoom workplace makes virtual meetings webinars and team collaboration really easy and smooth what i like most is how simple it is use even for people who aren't very tech savvy the video and audio quality are very reliable and sharing your screen works without any hiccups it also connects well with tools like google calendar and slack so setting up and managing meetings feels effortless features like breakout rooms and the whiteboard come in handy too especially for keeping teams engaged during workshops or training sessions
What do you dislike about the product?
zoom workplace works well overall but slow updates hidden features and time limits on free group calls can be frustrating
What problems is the product solving and how is that benefiting you?
zoom workplace solves the challenge of remote collaboration by providing a reliable platform for meetings webinars and teamwork it reduces the need for travel keeps communication seamless, and enhances productivity with features like breakout rooms whiteboarding and smooth integration with other tools


    Robert C.

Backgrounds Make Meetings Less Stressful

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
The virtual background feature is a favorite. Working from home, I don’t always have a perfect setting. Being able to blur my background or choose a professional image makes me feel more comfortable during meetings.
What do you dislike about the product?
Managing breakout rooms as a host isn’t always smooth. Assigning people or switching them takes too many clicks.
What problems is the product solving and how is that benefiting you?
During unexpected events like lockdowns, Zoom solves the problem of business disruption. Teams can continue meeting, planning, and delivering work remotely. It keeps organizations operating even when physical offices are unavailable.


    Mark R.

Intuitive, Reliable, and Packed with Useful Tools

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace has become my go-to platform for meetings and collaboration. The interface is clean, modern, and incredibly easy to navigate, which makes onboarding new users a breeze. I really appreciate how intuitive the tools are—from screen sharing and breakout rooms to chat and whiteboarding—everything feels seamless and reliable. The platform strikes a great balance between being powerful enough for professional use while staying simple enough that anyone can jump right in without a learning curve. Overall, Zoom Workplace makes virtual collaboration effortless and efficient.
What do you dislike about the product?
The only minor issue I’ve experienced, and this may not be unique to Zoom, is that when transitioning between platforms like Teams and Zoom, my camera and microphone settings occasionally get out of sync. It’s a small inconvenience compared to the overall performance, but worth noting.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes virtual collaboration simple and effective by providing an intuitive interface and reliable tools that allow meetings to run smoothly without a steep learning curve. It solves the problem of complicated or clunky platforms by offering seamless screen sharing, breakout rooms, and chat features in one place. This ease of use saves time, reduces frustration for new users, and helps our team stay focused on the content of the meeting rather than troubleshooting technology.


    Avi S.

My experience with zoom workplace

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
Its really simple to use, quick to connect with team and meetings. And it runs really smooth without any issues
What do you dislike about the product?
It takes heavy system ram during calls. There are lot of updates. And sometimes the screen lags as well while using the space
What problems is the product solving and how is that benefiting you?
Makes it simple to connect with team members anytime. It also saves a lot of travel and time


    Computer & Network Security

Athean Streamline Process

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
its easy to use and very user friendly. I love how quick I can make dials daily, easy to implement and learn when haven't used previously etc.
What do you dislike about the product?
No transcript options when a phone call has taken place.
What problems is the product solving and how is that benefiting you?
Caller ID is wonderful when a client calls me back when I have made other dials in between that last call.


    Noel B.

Easy to Use, Instantly Meeting-Ready

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
I love how easy it is to set up meetings with Zoom Workplace. The intuitive calendar integration allows me to effortlessly schedule meetings and send invites to participants, enhancing productivity. I also find it incredibly helpful for instant connectivity with my teams in various locations, efficiently solving communication challenges.
What do you dislike about the product?
I would like Zoom Workplace to offer more free usage. Currently, the free access is limited to thirty minutes if I don't have full access to the software. I would prefer if it allowed at least two hours for free.
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace solves connectivity issues with our global teams, allowing us to jump into meetings instantly, which is super helpful.