Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Zoom Workplace
What do you like best about the product?
The zoom videoconference service is the simplest and most robust of the 3 different videoconfernce services I use regularly: Zoom, Teams & Webex. Hands down Zoom is easiest. I use zoom practically every day, many days multiple times per day for meetings and webinar presentations.
What do you dislike about the product?
I dont use all the features (chat, calendar, etc)
Not because I dislike these features, but more that I have other apps and dont bother
Not because I dislike these features, but more that I have other apps and dont bother
What problems is the product solving and how is that benefiting you?
Zoom allows me to stay connected with my dispersed staff
Zoom also allows me to conduct virtual training sessions and one-on-one company meetings, two key services our firm provides.
Zoom also allows me to conduct virtual training sessions and one-on-one company meetings, two key services our firm provides.
Best workplace for video conferencing
What do you like best about the product?
Creating and joining meeting is very fast in zoom workplace. Also anyone can be contacted throughout the organisation through our contact list. Recording our own sessions is also best and fun.
What do you dislike about the product?
Nothing much to dislike.Only sometimes while sharing screen the computer audio doesn't get shared so we have to stop sharing and then again reshare using computer audio manually.
What problems is the product solving and how is that benefiting you?
Audio video clarity lag is getting solved by zoom workplace and it is benefiting from the lag.
Ease of Use / Intuitiveness
What do you like best about the product?
Even non-technical users say Zoom Workplace is quite simple to set up and to operate: joining calls, scheduling meetings, sharing content are fairly straightforward.
What do you dislike about the product?
Some settings or controls are not intuitive; things like managing permissions in large webinars is more steps than users expect.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves fragmented communication, tedious manual tasks, and scheduling headaches by unifying chat, video, phone, and calendar tools. It boosts team alignment, saves time, reduces costs, and enables seamless remote work—all while simplifying workflows with AI-powered summaries and integrated collaboration features.
Great tool for online meetings ad conferences.
What do you like best about the product?
User-friendly interface with simple meeting setup and joining process.
Works across devices (desktop, mobile, tablets, and web browser).
No steep learning curve—participants can join with just a link.
Works across devices (desktop, mobile, tablets, and web browser).
No steep learning curve—participants can join with just a link.
What do you dislike about the product?
When there are 2 schedulings in the same time slot and you are the owner, participants can't join if the owner is in a parallel booked meeting.
What problems is the product solving and how is that benefiting you?
Problems Zoom Workplace Addresses
Fragmented tools & app overload
Many teams use separate tools for video, chat, phone, document editing, calendars, whiteboards, etc. That leads to switching between apps, misaligned information, lost context, and inefficiencies.
Having too many tools also increases costs (subscriptions, management, training) and complicates integration and IT maintenance.
Inefficient meetings and collaboration
Meetings often lack good preparation, follow up, and actionable outcomes. Information shared in meetings (or chat) gets lost, duplicated, or not acted on.
Asynchronous work and collaboration across time zones is difficult: getting people aligned, catching up, seeing decision-points, accessing shared materials.
Wasted time on administrative / repetitive tasks
Tasks like writing meeting summaries, scheduling, following up, hunting down files, or aligning chat threads are tedious and drain time.
Fragmented tools & app overload
Many teams use separate tools for video, chat, phone, document editing, calendars, whiteboards, etc. That leads to switching between apps, misaligned information, lost context, and inefficiencies.
Having too many tools also increases costs (subscriptions, management, training) and complicates integration and IT maintenance.
Inefficient meetings and collaboration
Meetings often lack good preparation, follow up, and actionable outcomes. Information shared in meetings (or chat) gets lost, duplicated, or not acted on.
Asynchronous work and collaboration across time zones is difficult: getting people aligned, catching up, seeing decision-points, accessing shared materials.
Wasted time on administrative / repetitive tasks
Tasks like writing meeting summaries, scheduling, following up, hunting down files, or aligning chat threads are tedious and drain time.
Reliable
What do you like best about the product?
We use Zoom workplace, to host and produce webinar content, it allows to record our calls at a good quality to be used later on.
What do you dislike about the product?
I use both for work Zoom and Meet, and to me Googles call service feels more intuitive and easier to use.
What problems is the product solving and how is that benefiting you?
We can use or calls as collateral to later promote on different channels
Good software for a quick call
What do you like best about the product?
It is easy to invite persons outside of the organization.
Easy to set up a meeting.
Connection is fair enough.
Easy to set up a meeting.
Connection is fair enough.
What do you dislike about the product?
Overseas meetings can difficult with bad connection.
Audio and video is not the best.
Audio and video is not the best.
What problems is the product solving and how is that benefiting you?
Organising meeting with people from different organisations, countries.
Zoom Workplace: Intuitive, Seamless, and Highly Recommended
What do you like best about the product?
I appreciate Zoom Workplace for its excellent web conferencing functionality, intuitive setup, and simple user access features. I enjoy the seamless integrations with Slack, Airtable, and Google Calendar, along with the effective AI notetaker. The video conferencing quality, screen sharing, and noise-canceling abilities are particularly impressive.
What do you dislike about the product?
Support is not easy to get
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to simplify scheduling and hosting meetings, offering intuitive web conferencing, easy screen sharing, and background noise cancellation. Its integrations with Slack, Airtable, and Google Calendar enhance productivity, and the AI notetaker and user-friendly interface benefit my workflow significantly.
Simple system
What do you like best about the product?
Simple and it’s very much the original platform that helped get us thru covid
What do you dislike about the product?
Its functions have been surpassed by teams
What problems is the product solving and how is that benefiting you?
We use it for select calls with partners and it is used by the Founder U accelerator program
A Powerful All-in-One Collaboration Platform with Room for Improvement
What do you like best about the product?
Strong collaboration features like screen sharing, breakout rooms, and polls
AI-powered features (summaries, note-taking, meeting assistance)
Flexibility with hybrid/remote work setups
Wide device compatibility (desktop, mobile, web)
Secure and stable performance
AI-powered features (summaries, note-taking, meeting assistance)
Flexibility with hybrid/remote work setups
Wide device compatibility (desktop, mobile, web)
Secure and stable performance
What do you dislike about the product?
Requires stable internet; performance drops in low bandwidth
Some advanced features are locked behind higher-tier plans
Notifications can get cluttered if not managed well
Resource-heavy on older devices during long video calls
Some advanced features are locked behind higher-tier plans
Notifications can get cluttered if not managed well
Resource-heavy on older devices during long video calls
What problems is the product solving and how is that benefiting you?
Problems Solved:
Fragmented communication across multiple tools
Difficulty collaborating with remote/hybrid teams
Time wasted on scheduling and follow-up notes
Limited engagement during large or virtual meetings
Inefficient file and information sharing
Benefits Gained:
One unified platform for meetings, chat, phone, and whiteboard
Better team alignment and faster decision-making
AI features (summaries, note-taking) save time and reduce manual effort
Breakout rooms, polls, and screen sharing improve engagement
Increased productivity and smoother collaboration across locations
Fragmented communication across multiple tools
Difficulty collaborating with remote/hybrid teams
Time wasted on scheduling and follow-up notes
Limited engagement during large or virtual meetings
Inefficient file and information sharing
Benefits Gained:
One unified platform for meetings, chat, phone, and whiteboard
Better team alignment and faster decision-making
AI features (summaries, note-taking) save time and reduce manual effort
Breakout rooms, polls, and screen sharing improve engagement
Increased productivity and smoother collaboration across locations
Zoom review
What do you like best about the product?
Ease of Use
Very intuitive UI. Joining and hosting meetings is fairly simple, even for non-tech-savvy users.
Very intuitive UI. Joining and hosting meetings is fairly simple, even for non-tech-savvy users.
What do you dislike about the product?
High bandwidth use can make performance laggy for people with weak/unstable internet connections
What problems is the product solving and how is that benefiting you?
Many organizations use separate tools for chat, meetings/video, phone calls, document collaboration, scheduling, whiteboarding, etc. Switching between multiple apps is inefficient, causes context switching, and leads to miscommunication or lost information.
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